HP 11.6" x360 Touchscreen Laptop - Silver (Intel Pentium N3710/500GB HDD/4GB RAM/Win 10) - Open Box - Online Only

  • Model #: 11-U018CA
  • Web Code: 10549819
Sold and shipped by: Best Buy
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What is Geek Squad Certified Open Box?

  • As-new condition
  • Includes warranty
  • Return policy applies


**Geek Squad Certified Open Box** (See more details below.)

This innovative 360-degree HP laptop is a total mobile solution for work and entertainment. The 11.6" diagonal HD IPS multi-touch display features edge-to-edge glass to bring your entertainment experience closer than ever before. You also get the intuitive Windows 10 Home, a 500GB hybrid hard drive, and connectivity options like Wi-Fi, USB, and HDMI.

More Information

  • 11.6-inch HD IPS WLED-backlit touchscreen display with a native resolution of 1366 x 768 delivers crystal-clear visuals and vibrant colours, bringing all your photos, games, and movies to life
  • 1.6GHz Intel Pentium N3710 quad-core processor and 4GB RAM deliver solid and reliable performance for effortless everyday computing and more
  • 500GB provides quick boot up times and a happy home for all your software apps, movies, music, photos, and important docs
  • Intel HD Graphics 405 graphics card with 2GB of dedicated video memory delivers super-smooth visuals
  • Built-in 802.11ac Wi-Fi allows you to wirelessly connect to your home network or WiFi hotspot, while integrated Bluetooth lets you easily pair with your compatible mobile devices
  • 2 USB 3.0 ports offer blazing-fast data transfer speeds with your USB 3.0 devices
  • HDMI connectivity gives you the option of hooking your laptop up to an HDTV to enjoy your content on the big screen
  • Built-in B&O Play precision audio with dual custom-tuned speakers for an immersive audio experience
  • Includes a full-size, island-style keyboard with numeric keypad
  • Built-in webcam lets you video chat with family and friends, providing clear, vibrant image quality even in low light
  • Preloaded with Windows 10 Home, which combines the strengths of both Windows 7 and 8 to give you a super user-friendly computing experience
  • ENERGY STAR certified means your system is energy efficient, which is great for the planet and your wallet

Geek Squad Certified Open Box products:

  • Are thoroughly tested and verified to be in as-new condition
  • Include the full warranty and all accessories
  • Are re-sold at a lower price
  • Qualify for Best Buy's no-hassle return policy

What's in the Box?

  • Warranty Card
  • Manual
  • Power Cable


  • Parts - 1 Year(s)
  • Labour - 1 Year(s)

Geek Squad Protection

We fix it or replace it.

Choose the coverage that’s right for you when you click Add to Cart.



Customer Reviews

1.9 / 5
Based on 8 review(s) More about Customer Reviews

Ratings in Detail

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  • 1

Positive vs. Critical Reviews

Positive 25%

2 Reviews

Critical 75%

6 Reviews

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  • from Toronto, ON


It was too slow to ever be usable. I only wish I'd gotten it set up and spent more time with it before the return period was over.

  • from Toronto, ON

Slow for Window 10 Avoid it!

Slow and bad. Windows 10 makes it worse.

  • from Montreal

Do not buy

Slow, even for very basic tasks. Battery drains super quickly. Huge disappointment. Won't install anything besides win 10, as HP only provides drivers for this platform.

  • from Victoria, BC

Problem after problem

Bought one laptop. Almost immediately there were ghost clicks on the screen. I went to get it replaced, and now the replacement has hardware problems. Definitely would not recommend this laptop!

  • from North shore vancouver

Too slow

Bought this for my son to use for school (elementary). It was disapppointly slow. I just couldn't face project time at this speed, so I've exchanged it for something with more RAM.

  • from Chatham, ON

Good price and portable

I bought the laptop for my daughter as a bring-your-own-device for school. It is small, light and portable and does what we expected it to do.

  • from Ottawa, ON

Good price but works well

I needed a laptop for occasional use, and this small laptop does the trick. Very good prices.

  • from Toronto, ON

Not what I expected

Purchased this laptop in December because I wanted something light & easily portable for travelling. Although it's the perfect size, this laptop is extremely slow! I can no longer use it because of this and now I'm thinking of purchasing a better product elsewhere.