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As a member you'll get unlimited in-store and online support for help with anything from virus removal to system cleaning.
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Our agents can remotely optimize your start up process, remove unused programs and organize your hard drive.
We'll fix your computers and tablets for 20% less when you're a member. This perk even applies to devices you didn't get from Best Buy!
Our agents will install cloud storage on all your devices that automatically back up your files daily. Plus- we'll keep your devices protected from viruses, infection and ransomware with Bit Defender Total Security.
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Tell others about your experience with this product.
Initially it was very easy to set up, good performance. I was pleased with the wireless internet feature. Then after 8 months it crashed when the hard drive stopped working. We contacted HP who sent us a new hard drive and windows recovery usb the NEXT day for free! It took 5 hours to install the new hard drive and reload windows. Next time I would spend more money on a higher quality PC.
I have no complaints. Love the compact size and everything I need for everyday family computer.
Even though this is a desktop computer, it has more features similar to a laptop. Pros: Way faster than my old HP desktop. I can do multiple tasks and not have the computer lag. My old one if I was scanning the music would stop playing. It's nice and compact. It would allow ALL my old programs (some as old as 2007) work on Windows 10. Windows 10 updated now has the ability to turn Bluetooth on and off (out of the package it did not have that ability)
Cons: Very weak built in Wi-Fi even being right next to the router. Had to hook up a USB Wi-Fi just to get the 5GHZ. A manual open/close DVD burner. Nightmare out of the box setup. Took over 10 hours and everything froze. Had to manually turn off and then let it boot and then update Windows 10. Now it's working fine. Says you are Administrator but limits what you can actually change. Would not let me change an .xsl file. Had to go to my old computer to do it. Windows 10 mail is absolutely pitiful. Cannot set incoming mail to go to individual folders or block spam.
But still way better and faster than my 2011 HP, so for the price, it was a good deal. Make sure you back up the OS as per the instructions and realize this is not a gaming computer but an everyday computer and it's very decent. Hopefully it lasts a few years.
I bought one Last Wednesday, I'm very satisfied that it is for everyday use and is quite fast. Very compact desktop and lightweight. It is very portable and fits into almost any backpack. The keyboard is also compact. I've added 1 more stick of ram to make it 16GB and am completely satisfied with this unit.
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