Reviews

Insignia 1.6 Cu. Ft. Portable Washer (NS-TWM16WH7-C) - White - Only at Best Buy


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  • A year of service and going strong.
    by

    from Gatineau on November 24, 2019

    We've made the purchase back in May 2018 and have not regretted our purchase thus far. This was supposed to be a temporary fix but has outdone our expectations. The only con we've come by is that the load capacity is about that of a medium load in a full sized washing machine but you get what you pay for. Worth every penny!


  • Spinsintoaball
    by

    from Toronto, ON on October 22, 2019

    No aerator means your clothes get all tangled up into each other...quite effectively spin into one big tangled ball. Yes it works, but if you have anything of value or delicate I would not recommend this. If you have an old machine that works, KEEP IT :)


  • Buyer Beware
    by

    from  on September 18, 2019

    I bought the machine back in 2017 and it started out great. I saved money instead of using my apartment machines but within 1 year the drum just wouldnt spin. So I returned it under insignia's warranty no problem and got a new one. Same thing happened to the new one except this one lasted 1 year and 1 month so its not covered under the warranty anymore and unfortunately they do not have any replacement parts around here so its basically a pile of garbage now. If you do buy the product,I highly!!! recommend getting the extended warranty on it as it is a great washer when it actually works


  • Ive had this for over a year
    by

    from Edmonton, Alberta on May 26, 2019

    I've used this machine for over a year. I figured if I got a year out of it, Id still be ahead over the cost of my apartment washing machines. Just remember not to over load the machine, and Its great. Maybe I lucked out, but zero issues.


  • Only good for four months then problems with product!!
    by

    from Mississauga, ON on February 14, 2019

    This washer run perfectly well for four months and then after the fourth month during the washing cycle all you can hear is a loud sound of two metals rubbing against each other which will not stop until the wash cycle is done. Not worth the price/buy.


  • Not bad but my Haier portable was better
    by

    from New York City on January 2, 2019

    Pull out compartment drawer inside the machine has 2 "wells" one 4 powder detergent & the other 4 liquid detergent/fabric softener. Thought this had 4 wheels 4 easy movement but only has 2 on the back bottom edge so you have 2 tilt the machine back toward you 2 roll it around on the 2 wheels. This is dangerous bc the machine is very heavy, so hard 2 move easily. Not good 4 senior citizens. Going 2 try adding 2 wheels 2 the front or at least furniture sliders 2 make it easier 2 move. Hook up 2 faucet was easy - done in 10 mins. You can wash hot/warm/cold, but it only does cold water rinses - don't know why. The hose that releases water after the rinse is cheap thin plastic - will have 2 replace over time. Doesn't seem to let in enough water for a large loads. The machine only fills 3/4 of the way with water 4 large loads. I had to add water a few times. Manufacture recommends using HD detergent. Has a removable lint trapper inside the machine which is good. Does get clothes clean & its quiet. Comes with all of stuff you need for easy set-up - all I needed was a pair of pliers.


  • No manual Help!!
    by

    from Vancouver, BC on October 4, 2018

    I do not have a manual for this machine and cannot find one to download. Ive been in touch with customer service but they only directed me to the 4,1 machine. Not the same. Does anyone have a manual for this 1.6? What is the little plastic drawer for at the back ?


  • Pump broke
    by

    from Ottawa, ON on August 31, 2018

    I've had this machine for 4 months. The drainage pump died. I am eligible for an exchange as the washer is still under warranty. However it is going to cost me to have the old machine picked up and a new one dropped off, since I don't have a vehicle..


  • confusing washer and not complete description of what you are buying
    by

    from Toronto, ON on August 30, 2018

    The manual says that it can only use powder high efficiency detergent. Did anyone try to use anything else?? Like liquid detergent? It also has 2 water inlets - for cold water and for hot water, but we just wanted a portable washer that would connect to one water tab, not two separate water taps, as we do not have two separate water taps. The sales person told us that it can heat water. It is not true. It does not heat water on its own.


  • No luck to find parts
    by

    from Toronto, ON on August 14, 2018

    Well z machine is not bad but if something goes wrong , thats it no parts to be found anywhere in Canada unless u order from USA still very hard to find a person to talk to...I was looking for small part but even if i provide the model number , it's not been found and very sad no luck called to the company and they told me that they do not carry parts or they told me look @ ecopass.com and still no luck so when buy this machine , keep in mind unless u call for a service out of z company , no way to do it urself .....cheap products always regrets !