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Overview

Is your contact center moving, or considering moving, to softphones? Are you investing in contact center platform whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

Jabra Engage 50 Stereo On-Ear Noise Cancelling Headset with Mic - Black - (5099-610-189)

Brand: Jabra
Model: 5099-610-189
Web Code: 14207487
Sold and shipped by | 3.8 seller rating (8 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Stereo Headset, Pouch, Clothing Clip, Quick Start Guide, Warning/Warranty Card

Jabra Engage 50 - A true digital headset

Is your contact center moving, or considering moving, to softphones? Are you investing in contact center platform – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.

The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

Compatible with your platform

All Jabra USB headsets and speakerphones work with all the most popular online voice call services.

Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancelation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.

3 microphone technology

A unique system of 3-microphones with intelligent noise-cancelation blocks out background noise and breathing sounds, so customers hear only the agents voice thereby delivering a superior call experience.

Hearing protection

Engage 50 offers the highest levels of hearing protection, including PeakStop 105 dB SPL and IntelliTone 2.0 and conforming to Noise at work, G616 and OSHA guidelines.

Intelligent Volume Control

Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort.

Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls, and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.

Reduce interruptions and enhance agents’ focus

Multi-color status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customized for specific needs. Impressive passive noise cancellation enhances agents’ focus.

Live guidance for agents and rich call analytics improve customer experience

The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live on-screen microphone guidance for agents, and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.

Enhanced hearing protection

Jabra Engage 50 features the next generation of hearing protection with Safetone 2.0 technology. This includes PeakStop 105 dB which cuts off sudden sound spikes at an even lower level than the regular Jabra PeakStop, Intelligent Acoustic Shock protection which removes potentially harmful sounds, and IntelliTone 2.0 which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

Engineered to enhance your customer satisfaction

Engage 50 headsets are engineered by Jabra and hold 3 patents for technical innovations. 54,280 engineering hours were spent developing the product with intensive testing in the Jabra labs.

Product Condition
Brand New
Primary Headset Usage
Telephone Communication
Professional Grade
Yes
Frequency Response
20 Hz - 20 kHz
Impedance
32 Ohm
Sensitivity
115 dB
Noise Cancelling
Yes
Inline Volume Control
Yes
Wireless
Yes
Headphone Style
On-Ear
Band Style
Over-the-Head
Ear Cushion Material
Leatherette
Colour
Black
Colour Family
Black
Cord Length
1.20 m

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Quebec (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Headphones, earphones, and ear buds (of any kind including AirPods)
Return/Exchange Period
30 days
Condition
Unopened, No signs of use

Due to hygiene concerns, this product cannot be returned if opened

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