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Overview

The Jabra Engage 50 Stereo USB headset is designed for softphone environments, providing noise cancellation and MEMS technology microphone to ensure clear communication. With a frequency response of 20 Hz to 20 kHz and impedance of 32 Ohm, this over-the-head binaural headset is ideal for contact centers using on-premise or cloud-based applications. Its powerful processing chip in the earcup delivers advanced functionality, including call analytic data.

Jabra Engage 50 Stereo USB Headset for Contact Centers

Brand: Jabra
Model: 5099-610-189
Web Code: 13378196
Sold and shipped by | 4.1 seller rating (311 reviews)

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Available for deliveryAvailable online only

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Seller Return Policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Engage 50 Stereo
  • Pouch
  • Clothing Clip
  • Quick Start Guide
  • Warning/Warranty Card

The headset for the digital contact centre

Jabra Engage 50 - A true digital headset

Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications - whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.

The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

Compatible with your platform

All Jabra USB headsets and speakerphones work with all the most popular online voice call services. Our products work out of the box and allow you to combine perfect sound quality with excellent comfort.

SUPERIOR SOUNDING CALLS

Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations - with the highest levels of hearing protection for agents.

3-microphone technology

A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds for a superior call experience.

Hearing protection

Engage 50 offers the highest levels of hearing protection, including PeakStop™ 105 dB SPL and IntelliTone™ 2.0 and conforming to Noise at Work, G616 and OSHA guidelines.

Intelligent Volume Control

Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort.

EASY-TO-USE

Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.

Skype for Business Open Office

The Engage 50 headset is Skype For Business Open Office certified when used with the Microsoft variant of the control unit.

ENHANCE AGENT FOCUS

Reduce interruptions and enhance agents' focus

Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs. Impressive passive noise-cancellation enhances agents' focus.

IMPROVE CUSTOMER EXPERIENCE

Live guidance for agents and rich call analytics improve customer experience

The Engage 50 leverages Jabra software for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.

Product Condition
Brand New
Product Line
Jabra
Primary Headset Usage
Desktop Computer Use
Frequency Response
20 kHz
Impedance
32 Ohm
Wireless
No
Cord Length
3.94 ft

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computer accessories
Return/Exchange Period
30 days
Condition
Unopened, no signs of use

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