JBL Quantum 400 Gaming Headset - Black

Web Code: 14543017

JBL Quantum 400 Gaming Headset - Black


Get the advantage over your adversaries with this JBL Quantum 400 over-ear gaming headset, featuring JBL QuantumSOUND Signature, QuantumSURROUND, and DTS Headphone:X v2.0 audio for gaming. This wired headset offers RGB lighting, a Discord-certified game-chat balance dial, and a voice-focus microphone to give you all the tools you'll need for victory.
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Get the advantage over your adversaries with this JBL Quantum 400 over-ear gaming headset, featuring JBL QuantumSOUND Signature, QuantumSURROUND, and DTS Headphone:X v2.0 audio for gaming. This wired headset offers RGB lighting, a Discord-certified game-chat balance dial, and a voice-focus microphone to give you all the tools you'll need for victory.
  • Part of the Quantum series
  • Wired over-ear headset with gold-plated 3.5mm plug and 1.2-metre cord lets you easily connect to your PC, smartphone, tablet, and other devices
  • 50mm dynamic audio drivers featuring the JBL QuantumSOUND Signature give you brilliant audio for a realistic gaming experience
  • DTS Headphone:X v2.0 technology simulates the 3D environment of the original mixing stage to give you true surround sound as the game-maker intended
  • JBL QuantumSURROUND technology creates a realistic spatial soundstage for a cinematic experience to absorb you in intense gameplay
  • JBL QuantumENGINE software suite for PC lets you create user profiles to tweak and personalise your audio performance to perfection
  • RGB lighting can be customised to your personal preferences
  • Discord-certified game-chat balance dial lets you adjust audio levels with ease, so you can chat clearly without the interruption of game audio; also compatible with TeamSpeak and other communication platforms
  • Voice-focus directional flip-up boom microphone with auto on/off and mute functions makes your multi-player communication clear and echo-free
  • Inline volume controls allow convenient access to sound adjustments on the fly
  • Sound-isolating design with passive noise cancellation reduces outside ambient noise so you can focus on your game
  • Lightweight and durable construction with padded headband and PU-wrapped memory foam ear cushions give you long-lasting comfort and durability
  • Compatible with PC, Xbox, PlayStation, Nintendo Switch, Mobile, Mac, VR, and PS5 and Xbox Series X for a great gaming experience, no matter which console you have
Headphone Style
Band Style
Sports & Fitness Ear Clip
Sound Isolating
Noise Cancelling Type
Passive Noise Cancelling
Noise Cancelling
Echo Reduction
RF Wireless
NFC Ready
Designed for Sports
Designed for Kids
DJ Style
Professional Grade
Water/Sweat Resistant
Fitness Tracking
Heart Rate Monitor
Step Tracking
Sleep Aid
Sleep Tracking
Mental Wellness
Inline Volume Control
iPod/iPhone Control
Android Control
Built-in Mic
Cord Length
1.2 m
Plug Material
Gold Plated
Plug Size
Plug Shape
Ear Cushion Material
PU-Wrapped Memory Foam
Driver Unit Size
50mm Dynamic
Frequency Response
32 ohm
Colour Family
274 g
  • JBL Quantum 400 Headset
  • Type-C to Type-A Cable
  • 3.5mm Audio Cable
  • Windshield Foam for Boom Microphone
  • QSG/Warranty Card/Safety Sheet

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Rating Breakdown











Reviewer Recommendation


Of the 142 reviewers who responded, 114 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Ease of Use:


  • .. JBL QUANTUM 400 .. Gaming Headphones ..
    Reviewed by Miguelito 350 - July 7, 2020

    [This review was collected as part of a promotion.] I just got these JBL QUANTUM 400 Gaming Headphones , - First impression : They are very nice , comfortable and the sound , wow.. - They are not wireless.. They connect via 3.5mm Aux cable , and also to a Type C to USB cable .. cables are very well made , and long to give you more freedom.. - Quality .. these Headphones are well made , light weight and seem to be very durable.. - The cushions feel nice , soft and comfy.. - Sound : they are very loud , sound is very good , and the surround sound is very impressive , wow .. also they are over the ear , big enough to give your ears plenty of space.. - Microphone : it sounds really good , clear , and loud enough .. I really like the fact that you can flip it up and it turns off , or you can use the Mic button underneath the left side to turn it on or off .. - also there is another feature where you can adjust the level of the volume on the Mic when you are talking to your friends / game partners .. - QUANTUM ENGINE : i really like this feature , where you can customize the Sound the way you prefer , the Lights , and the Spatial Sound on or off.. - Overall .. is a very good product , Great Sound , and Good Quality .. for it’s price .. as You Would Expect from any JBL Product ..

    Review originally posted on jbl.com

    Yes, I would recommend this to a friend.

  • Awesome headphones
    Reviewed by Jcuevas - July 1, 2020

    [This review was collected as part of a promotion.] I want to start off by stating that I have about 30 different styles of headphones in my home. I own about 4 gaming style headphones in which my children primarily use. I don’t play games where I am typically speaking to other players so when I knew these were coming in the mail I started to use a few pairs I had around the the house so I could have something comparable to the quantum 400. Upon receiving these headphones I immediately noticed how well they were packaged. So well that they were a little difficult to remove from the carton. I’d rather this than them not be packaged accordingly and they break during shipping. They came with a usb c style cord to connect to the headphones, 3.5mm cord and foam for the microphone. The cords feel very durable and come with a braided jacket. The first thing I did was hook the headphones to my phone to hear how they sounded with music. They have a full flat sound where all frequencies are present and not over powering one another. The headphones felt light while I was using them and well made. Perfect for a younger person to abuse for hours and or days. My next test was using the PS4 with the 3.5 cable connected to the remote. I feel that the quantum 400 are lighter and have a fuller more pleasant sound when compared to similar priced gaming headsets. Where these really shined was when I utilized the mic. When I used other brand headphones I would hear everything that was going on in the room I was playing in. Taking away from the immersive experience of the game. The quantum’s on the other hand have a very focused mic. The adjustable mic made it so I could balance it between the game and my voice and also eliminated allot of the ambient noise around me. I compared this to a more expensive set and the quantum’s mic and sound was much better. The mic feel very sturdy as you can flip it up to mute it. There is also a mute button on the headphone. A total of 3 different types of adjustments are located on the headphone itself. Overall sound volume, mic to game volume and again a mute button for the mic. After playing with the quantum’s with the 3.5mm jack, I tried the usb cable. Standard usb to usb c is what is supplied and used when booking it to my PS4. Once connected the headphones began to shine. By that I mean light up. So cool!!! They would scroll through colors on each side. After playing with the headphones for a while I went to my MacBook and downloaded the software for the headphones. The headphones are optimized for pc use so I tried them using my windows os since my MacBook has dual operating systems. Again since hooked through usb to the laptop, the computer installed all the drivers and I installed the quantum engine app. Here you can fine tune the headphones by utilizing an equalizer, different specialization effects and adjust the ambient lighting of the headphones. I adjusted them for a little more bass since these headphones have 50mm drivers. They simply sound great and I feel they offer more for the money than others in features and sound. I have used these headphones for a few hours everyday for the past week. They don’t squeeze my skull and I’m not fatigued from wearing them so long. My teenager is using them now and has stated these are the best gaming headphones she has ever experienced. She states they are perfect size and weight and loves all the features. She is using them on her Nintendo switch. She gets a kick out of the lighting and loves the separation and clarity of the mic. Sound quality is amazing! In the end if your looking for an all around great gaming headset with the best features, get these!! I have sets that cost more that can’t compare to the quantum’s.

    Review originally posted on jbl.com

    Yes, I would recommend this to a friend.

  • I love these headphones!!
    Reviewed by Kalicat - July 8, 2020

    [This review was collected as part of a promotion.] First off I want to say these are super comfortable! They fit great and the ear pieces are nice and comfy on my ears. I’ve worn them for several hours and they don’t leave me feeling like I want to take them off. I also really like the color changing feature. That’s makes these even cooler. The buttons are easily accessible on the left side of these headphones to adjust the volume, gameplay sounds or to mute. The mic is awesome, simply pull it down to use and push it back up to turn it off. The cords also seem to well made and look durable. So far I have used these while playing COD on my phone and they sound amazing. The sound effects in game are crisp with these headphones. I can hear other players really well and I’ve been told I sound pretty good on their end too. I’ve also used these on my computer while listening to music. Man do these sound great!! They have that JBL bass for sure. I’ve listened to a lot of electronic and dubstep with these and I’m honestly blown away. I really like these headphones for gaming and also to just listen to music. I have used them while talking on the phone as well and they work great for that too. The caller sounds nice and clear and they can hear me perfectly. Overall, I really like these headphones. They are great for pretty much whatever you choose to use them for. They are very comfortable and simple to use. I didn’t realize what I was missing out on until now. Do yourself a favor and grab a pair! You won’t be disappointed.

    Review originally posted on jbl.com

    Yes, I would recommend this to a friend.

  • Comes to life on PC.
    Reviewed by Linksys - May 31, 2020

    [This review was collected as part of a promotion.] If these only worked on PS4 or Xbox they’d be a solid 4 out of 5. But the fact they work on all platforms and mobile devices they’re a 5, especially on PC. On PC you can customize the RGB lights, EQ, surround sound mode, and more. On PS4 while you have the spatial awareness playing FPS, the bass is lacking, but on PC that’s not a problem at all. They feel relatively well made for the price, my one knock would be the mic. The sound is fine, I just wish it was flexible and removable. This could be a problem for anyone that’s rough on their headsets. The Quantum 400s are a solid entry and offer good value for the money in the gaming/mobile device headset arena.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Great headsets
    Reviewed by julia_cat83 - August 28, 2020

    Very satisfied with these headsets from JBL. Really good and clear audio quality and due to the cushioned ears, you get completely emerged in the sound. Tried with PC and Xbox and the quality is consistent on both - 3.5mm jack and USB connection. Good mic sound and volume. Lovely adaptation to various music styles and gaming regimes. Definitely worth buying if you are a moderate gamer who needs a comfortable headset with great audio quality for a decent price. Also, can be used with PC and various online meeting platforms such as Skype, Zoom and GoToMeeting.

    Review originally posted on jbl.com

    Yes, I would recommend this to a friend.

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Product Category
Computer accessories
Return/Exchange Period
30 days