KitchenAid Custom Stand Mixer - 4.5Qt - 325-Watt - Empire Red

  • Model #: KSM120ER
  • Web Code: 10394857
Other options:
Save: $200
Sale Ends: April 25, 2019
Sold and shipped by: Best Buy
{{primarySeller.rating.rating.toFixed(1)}} seller rating, {{primarySeller.rating.count}} review(s)


Whip up everything from cake batter to mashed potatoes with the KitchenAid Custom Tilt-Head Stand Mixer. Boasting 10 speeds and a large 4.5qt. stainless steel mixing bowl, this stand mixer can prepare dough for 6 dozen cookies in a single batch. Unique Planetary Mixing Action also delivers fast, complete mixing.

More Information

  • Large 4.5-quart stainless steel bowl has enough space to mix dough for 6 dozen cookies, 3 loaves of bread, or 6 pounds of mashed potatoes in a single batch
  • Sturdy, all-metal frame provides exceptional durability
  • Bowl is dishwasher safe for quick and easy cleanup
  • 325-watt motor offers enough power to handle heavy mixtures
  • Unique Planetary Mixing Action offers 59 touchpoints within the bowl to deliver quick, complete mixing
  • Ten speeds tackle a variety of tasks including stirring wet and dry ingredients together, kneading dough, whipping cream, and much more
  • Comes with a flat beater, dough hook, and 6-wire whip
  • Power hub turns the stand mixer into a culinary centre and fits optional attachments from food grinders to pasta makers (sold separately)

What's in the Box?

  • KitchenAid Stand Mixer
  • Product Guide
  • Flat Beater
  • Dough Hook
  • Wire Whip


  • Parts - 1 Year(s)

Geek Squad Protection

We fix it or replace it.

Choose the coverage that’s right for you when you click Add to Cart.



Customer Reviews

4.6 / 5
Based on 32 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 93%

30 Reviews

Critical 6%

2 Reviews

Rate & Review this product

Tell others about your experience with this product.

Write a review

  • from Saint Catharines, ON


Hubby bought me this mixer for Christmas. I just love the thing. It makes baking so much easier. I can't wait to try it on other cooking as well. No more sore arms and wrists from stirring for me. Has oodles of power. With the attachments the possibilities are so many.

  • from Hinchinbrooke, QC

Nice tool but expensive attatchment

overall this is a powerfull tool to have in kitchen but the only cons is that attachment are really too expensive.

  • from Brampton, ON

OK, but with irritations and reservations

My wife bought me this for Christmas a few years ago. It generally works well, but there are a number of irritations such as: The mixing bowl gets stuck - when mixing pizza dough, for example, the mixing bowl becomes wedged in tightly, and takes a lot of strength to remove. It's easy to forget which direction is open, and end up tightening it even more; The lock-down lever for the mixer head won't stay closed, and wiggles open when kneading dough. If you leave the machine when kneading, you come back and the head is nodding up and down like crazy; The hinge pin for the head is just friction-fit, and it slides out a little every now and then. Not a big deal to push back in, but the head rattles around under load; The motor really strains and heats up when kneading dough - on the lower settings around 3 and 4, it seems like it's grinding to a halt sometimes. I don't get why they don't have two gear settings - like cordless drills, for example; When whipping cream, you get a big glop of un-whipped cream at the bottom; The knob that holds the accessory port cover on works itself loose every couple of months no matter how hard I tighten it. So far, I've caught the knob and cover before they fall into the mixer, but it's only a matter of time... Editorial: KitchenAid has been selling this expensive machine for a long time, and these sorts of sloppy flaws are inexcusable. Shame on them.

  • from Barrie, ON

So Far So Good

Bought this mixer when it was on sale and it was well worth the money. Have only used it a few times, once for doing homemade pasta, and it worked like a charm. Was delivered quickly

  • from Fredericton, NB

Well Worth It

This is a very capable and robust mixer, and offers good value for money, especially if you wait for a sale as we did. The motor is a bit noisier than we'd like, but that's certainly not a major problem. Aside from cement, and who uses that when baking, this machine should easily meet all normal household mixing needs.

  • from Vancouver,bc

Kitchen aid mixer

That's good Thank you for good delivery

  • from Newmarket, ON

Expect perfection

I got this one for my mom who loves to cook, bake you name it... She absolutely love it... Guess what I got in return? A cheesecake, home made you know what I mean... A+++ kitchen aid thanks mom

  • from Gatineau, QC

Très satisfaite

Facile d'emploi et entièrement satisfaite. Service de livraison impeccable. Ai commandé le 27 décembre et reçu le 30 décembre 2016, en parfaite condition. A 67 ans, ça ménage les mains et évite plusieurs coups de fourchette. Je l'adore. Je le recommande fortement.

  • from Stittsville

Great Mixed

Great mixer with lots of power. I've been wanting one forever and couldn't say no to the Black Friday price.

  • from St-Damien De Buckland P . Quebec

Recu a temps livraison

Recu tel que decritr dans les delaies prevu

  • from Edmonton, AB

working good so far.

I think this my best ever buy till date. I bought it on black Friday , and i think I got quite a deal, waited for this for ever. It has been working quite well till now. I hope it continues to work like this. Me and my family is loving it.

  • from London, ON


I love it it very easy to to use it and is goi for foods

  • from Fort Mcmurray, AB

KitchenAid Custom Mixer

Shipped as they stated and arrived one day earlier. Excellent! The unit works great, powerful and easy to use. Love it and should have got this long ago.

  • from Vancouver, BC

Almost like the Artisan

I got a great deal on the Empire Red Custom Stand! It's a fun colour to brighten any kitchen. The mixer is pretty much like the Artisan one but with a smaller bowl. The only thing that lacks is the pouring shield and you have to buy the flex edge beater on its own. Shipping was very quick and delivered in excellent condition.

  • from Brighton, ON

Kitchenaid Custom Mixer

So happy with this mixer. So pretty, and works so great. Replaced an old broken one with this one, and should have done it long ago. Delivery was very quick also. Great service.

  • from Brampton, ON


It works very good.

  • from Winnipeg, MB


Only used it a couple of times but works excellent so far, lots of power & easy to use.

  • from Edmonton, AB

Kitchen aid mixer

If you are looking for a nice, heavy duty mixer then this is a great one! I love this mixer, wish it had a splash guard but you can always buy that separate!

  • from Mississauga, ON

Some disappointment

I got this appliance 3 weeks ago. The AD says that the package has the pouring shield but I didn't found it in the package. I called the BestBuy support couple times and still without it. I have feeling that the support are not reliable, they kept pushing me right and left without any result. I hope I'll find a way to fix it.

  • from Drumheller, Alberta

First Stand Mixer

Bought product within the last couple of months on line. Delivery was prompt. Great machine ... very satisfied so far. Very well designed and sturdy stand mixer. Powerful mixing, and excellent speed range, from very slow to very fast. So far seems perfect for our home use.

  • from Dartmouth, NS

A versatile, high quality product

This is a high quality product. I gave this to my wife this for her Christmas and she was delighted. It saves her lots of time in food preparation. The downside is the high cost of attachments.

  • from Alliston, ON

Love this product!

It is everything and more than I expected. Yes, it is expensive- but well worth it. I had a different brand before I bought this one, but there is no comparison in quality and performance.

  • from Clarenville, NL

Excellent buy

This a an excellent buy! Same as the artisan but with a smaller bowl.

  • from Toronto, ON

Best purchase in years

The mixer is awesome and delivers what it promises, not to mention it is mostly attractive. So far I have tried making cakes, cookie dough, sweet bread dough, all with very good results. In fact, my cake turned out better than ever. It is a potent, easy to clean, stable mixer that combines ingredients to perfection. After having read the brief instructions manual, I learned I might need to reduce the mixing time in half for some recipes, as compared to other mixers or manual mixing/kneading; that will prevent overworking the dough/batter, which is also corroborated by some bread making books I've read. Before I bought the mixer I read some reviews here and a few people complained that they don't like the mixer for reasons that can be perfectly overcome by reading the manual, imho.

  • from North York, ON

Great product

It is a great purchase, it is expensive, but totally worth it. Somehow attachments are really expensive to purchase, hope attachments can also on sale.

  • from Surrey, BC


My wife just loves baking every weekend now! Not sure why there are 2 negative reviews let alone 1 star but boy do we love this product. Good investment indeed! Thanks to Best Buy for offering it at a great price for Cyber Weekend and beginning of December!

  • from Brampton, ON

like it but only one issue

I used it its great but need to push edges since flour stick. Flex Beater should come with edge. I checked after I bought this item. Now its expensive to buy it separately. Thanks

  • from Calgary, AB

KitchenAid Stand Mixer

I bought kitchenAid stand mixer to make dough. I am using this machine almost every day. Before I used to make dough with hands, to solve this problem my friend suggested this product to me. Since I have been bought it, my life become easy. I will strongly recommend this product to others.

  • from Halifax, NS

KitchenAid Stand Up Custom Mixer

Such a great purchase! I have always wanted one of these. It cuts baking time in half. If you were ever wondering if you should purchase one, do it. It is totally work the money. I use it everyday - even to make scrambled eggs! This mixer comes with a recipe book as well as 3 attachments. The recipe book also teaches you how to use each attachment. So very happy with this!

3 Review(s) available in French
Show 10 More Reviews