LifeProof FRE Samsung Galaxy S5 Waterproof Case - Retail Packaging - BLACK CLEAR

Model Number: 240101
Web Code: 13247747

LifeProof FRE Samsung Galaxy S5 Waterproof Case - Retail Packaging - BLACK CLEAR

Overview

Compatible with Samsung Galaxy S5fre: Built-in scratch protector is virtually invisible to the eye and touchProtection: Doubles GALAXY S5 waterproof rating from IP-67 to IP-68Compatibility: Works with Finger Scanner and Heart Rate MonitorProper installation of a LifeProof product is important to successful use so please review the installation video and check the user manual to ensure correct

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Enjoy on orders from this seller.


Overview

Compatible with Samsung Galaxy S5fre: Built-in scratch protector is virtually invisible to the eye and touchProtection: Doubles GALAXY S5 waterproof rating from IP-67 to IP-68Compatibility: Works with Finger Scanner and Heart Rate MonitorProper installation of a LifeProof product is important to successful use so please review the installation video and check the user manual to ensure correct

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

199

4

66

3

32

2

21

1

23

Reviewer Recommendation

81%

Of the 341 reviewers who responded, 276 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

Sort

  • Great Case
    Verified BuyerReviewed by Alisha21210 - January 2, 2020

    I've had 2 cases for the same phone. I've dropped it on concrete, asphalt, tile and hard wood. I'm a clutz and have even lost it in the toilet from my back pocket! I walk in the rain and this case has never let me down. Unfortunately they don't sell these cases for my new phone or I would have gotten the same case! Totally worth the investment.. absolutely no scratches or cracks in my old Galaxy phone. And no need for a separate screen protector. The only damage I've had to the case that would matter is the rubber piece that covered the aux "hole".. I wear earphones a lot and fidget with the rubber when anxious so it broke off both times understandably.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Nothing special
    Verified BuyerReviewed by feejazz - September 19, 2014

    The good: It does what it advertises, protects your phone from water and when you drop the phone. The grip is good and the case looks good for its size. The bad: Sound quality and call volume. It is difficult to hear people on the phone and people often complain that they are unable to hear my voice clearly. I tried suggested fixes directly from Lifeproof and other life hack website to fix the problem but the problems persist. Overall, I would not recommend this case for functionality purposes. Since I spent the money and need this phone to last the duration of the contract, I have kept the case.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.

  • Don't buy!
    Reviewed by Momoffootballfanatic - August 28, 2014

    I spent more money on this case to take extra precaution. Had I known or been informed by Best Buys representative that the phone itself was already waterproof and shatter proof, I would of bought the less expensive cases. Nonetheless after buying Life proof, which I was told was the best, I encountered a big problem. People could not hear me and they would hear echoes. It's my first smartphone as well, so I figured that I just need to fix my settings or speak into it a different way. After 3 months of procrastinating I figured it out that it was the case. So now I'm out $80. Should of done my research. The case may be waterproof and shatter proof but it is also sound proof. Don't waste your money!

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.

  • not great for someone who expects decent sound.
    Verified BuyerReviewed by cpdesign85 - October 13, 2014

    I bought this case after purchasing a Samsung Galaxy s5. I love this phone and wanted the best case possible to protect it. I went into the store with no limit on how much to spend. I bought the Lifeproof case thinking that eighty bucks was alot of money but I did want the best for my new phone. After going home and installing the case my first impression was wow thats a great looking case. All my phones features worked well with the new case then I received my first phome call with the case installed. It sounded lihe I was hearing the person on the other end talking under water. They actually had the same problem on there end. I then returned it and purchased an otterbox preserver. Now all is good.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.

  • keeps u waterproof but affects call quality
    Verified BuyerReviewed by Melissa - August 1, 2014

    If u know u will be out on the water, then this case will keep ur phone safe. Or if u r using it throughout the day for txt msg but not taking calls then, ok. But overall this case falls short when u want to talk on the phone. The case is so water protective that there is not a hole for the voice receive or ear speaker. As a result the caller on the other end hears an echo when they talk. I don't believe I can return this bugger so will just use it when paddle boarding. Need a different case for every day use. What's the point, right?

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.


Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
pointmobiles Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
All products 30 Days 0% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.