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Microsoft Surface 2 13.5" Touchscreen Laptop - Black (Intel Core i5/256GB SSD/8GB RAM) - English - Open Box

Model Number: DAG-00114
Web Code: 14542703

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Overview

**Open Box product. 6-month warranty. See more information below.** Go beyond traditional and power your productivity with the Microsoft Surface Laptop 2. Featuring an 8th generation Intel Core processor, this ultra-slim laptop is ready to perform when you are. A highly intuitive 13.5" PixelSense touchscreen and Windows 10 Home operating system make the Surface Laptop 2 a joy to work with.
SAVE $145$1054.97

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

**Open Box product. 6-month warranty. See more information below.** Go beyond traditional and power your productivity with the Microsoft Surface Laptop 2. Featuring an 8th generation Intel Core processor, this ultra-slim laptop is ready to perform when you are. A highly intuitive 13.5" PixelSense touchscreen and Windows 10 Home operating system make the Surface Laptop 2 a joy to work with.

This is an Open Box Product. It's been inspected and is fully functional with no cosmetic flaws. It includes all original accessories and a 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• 8th generation Intel Core i5 processor and 8GB RAM provide powerful performance for multitasking, streaming HD videos, and other demanding tasks

• 256GB solid state drive speeds up boot-up and load times so you spend less time waiting and more time doing

• 13.5" PixelSense touchscreen display with 2256 x 1504 resolution showcases crystal-clear visuals

• Windows Ink helps boost your productivity by transforming drawings into shapes and editing Word documents in a way that feels natural to you

• Windows Hello provides a simple and secure way to log into your Windows account by recognizing your face using the webcam

• 802.11ac Wi-Fi lets you connect to the web from your home network or any Wi-Fi hotspot at blazing-fast speeds

• Bluetooth 4.1 makes it easy to connect to Bluetooth-enabled devices like your smartphone, a headset, and more

• Other connectivity options include a USB 3.0 port, Mini DisplayPort, and Surface Connect

• Discreetly hidden Omnisonic speakers with Dolby Audio Premium create a virtual surround sound experience to immerse you in music, movies, and other entertainment

• Beautiful design combines a rich, luxurious finish and clean lines in a slim, lightweight package

• Preinstalled with Windows 10 operating system, which features a refined internet browser, improved Start menu, digital assistant with Cortana, universal Windows apps, and much more

Display

Native Screen Resolution
2256 x 1504
Touchscreen Display
Yes
Convertible/Hybrid Display
No
Other Display Features
PixelSense

Processor

Processor Type
8th Gen Intel Core i5
Processor Cores
4
Processor Cache
6 MB SmartCache

Storage & Memory

RAM Size
8 GB
RAM
8 GB RAM LPDDR3
Optical Drive
No

Graphics

Graphics Card
Intel UHD Graphics 620
Video Memory Configuration
Integrated
Wireless Display (WiDi) Capable
Yes
VR Ready
No

Inputs & Outputs

USB Ports
1 x USB 3.0 Port
Display Ports
1 x mDP; 1 x Surface Connect
Other Input or Output Ports
None
Expansion Slots
0
Digital Audio Output
No
HDCP Compliant
Yes

Networking

Ethernet Port
No
Integrated Wi-Fi
802.11AC; ac; 802.11ac; Wi-Fi 5
Integrated Bluetooth
Yes - 4.1
Supported Network/Bands
0

Power

Battery - Number of Cells
4
ENERGY STAR Qualified
No

Software

Pre-loaded Operating System
Windows 10
Operating System Language
English

Physical Features

External Controls & Buttons
Power; Volume Control
Webcam
Yes
Keyboard Language
English
Backlit Keyboard
Yes
Colour
Black

Warranty

Seller's Warranty - Parts
1 Year
Seller's Warranty - Labour
1 Year

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

See helpful questions and answers from shoppers like you.

Shipping Cost

Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments.

Seller offers free shipping on all orders above $50 for Ground Express Shipments.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

PRO OB Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
For all products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.