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Microsoft Surface 2 13.5" Touchscreen Laptop - Black (Intel Core i7/512GB SSD/16GB RAM) - English - Open Box

Model Number: DAL-00092
Web Code: 14542729

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**Open Box product. 6-month warranty. See more information below.** Go beyond traditional and power your productivity with the Microsoft Surface Laptop 2. Featuring an 8th generation Intel Core processor, this ultra-slim laptop is ready to perform when you are. A highly intuitive 13.5" PixelSense touchscreen and Windows 10 Home operating system make the Surface Laptop 2 a joy to work with.

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.


**Open Box product. 6-month warranty. See more information below.** Go beyond traditional and power your productivity with the Microsoft Surface Laptop 2. Featuring an 8th generation Intel Core processor, this ultra-slim laptop is ready to perform when you are. A highly intuitive 13.5" PixelSense touchscreen and Windows 10 Home operating system make the Surface Laptop 2 a joy to work with.

This is an Open Box Product. It's been inspected and is fully functional with no cosmetic flaws. It includes all original accessories and a 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• 8th generation Intel Core i7 processor and 16GB RAM provide superior power for resource-heavy tasks like photo and video editing, streaming videos, and multitasking

• 512GB solid state drive speeds up boot-up and load times so you spend less time waiting and more time doing

• 13.5" PixelSense touchscreen display with 2256 x 1504 resolution showcases crystal-clear visuals

• Windows Ink helps boost your productivity by transforming drawings into shapes and editing Word documents in a way that feels natural to you

• Windows Hello provides a simple and secure way to log into your Windows account by recognizing your face using the webcam

• 802.11ac Wi-Fi lets you connect to the web from your home network or any Wi-Fi hotspot at blazing-fast speeds

• Bluetooth 4.1 makes it easy to connect to Bluetooth-enabled devices like your smartphone, a headset, and more

• Other connectivity options include a USB 3.0 port, Mini DisplayPort, and Surface Connect

• Discreetly hidden Omnisonic speakers with Dolby Audio Premium create a virtual surround sound experience to immerse you in music, movies, and other entertainment

• Beautiful design combines a rich, luxurious finish and clean lines in a slim, lightweight package

• Preinstalled with Windows 10 operating system, which features a refined internet browser, improved Start menu, digital assistant with Cortana, universal Windows apps, and much more


Screen Size
13.5 in
Native Screen Resolution
2256 x 1504
Touchscreen Display
Convertible/Hybrid Display
Other Display Features


Processor Type
8th Gen Intel Core i7
Processor Cores
Processor Speed
1.3 GHz
Processor Cache
8 MB SmartCache

Storage & Memory

Solid-State Drive Capacity
512 GB
RAM Size
16 GB
Optical Drive


Graphics Card
Intel UHD Graphics 620
Video Memory Configuration
Dedicated Video Memory Size
0 MB
Wireless Display (WiDi) Capable
VR Ready

Inputs & Outputs

USB Ports
1 x USB 3.0 Port
Display Ports
1 x mDP; 1 x Surface Connect
Other Input or Output Ports
Expansion Slots
Digital Audio Output
HDCP Compliant


Ethernet Port
Integrated Wi-Fi
802.11AC; ac; 802.11ac; Wi-Fi 5
Integrated Bluetooth
Yes - 4.1
Supported Network/Bands


Approximate Battery Life
Varies by use
Battery Type
1 x Lithium Polymer
Battery - Number of Cells
Battery - Capacity
45.2 mAh


Pre-loaded Operating System
Windows 10 Home
Operating System Language

Physical Features

External Controls & Buttons
Power; Volume Control
Keyboard Language
Backlit Keyboard
Dimensions (cm)
25.27 (W) x 34.01 (H) x 5.23 (D) cm
Dimensions (in)
9.95 (W) x 13.39 (H) x 2.06 (D) in
Weight (lbs)
3.2 lb


Seller's Warranty - Parts
1 Year
Seller's Warranty - Labour
1 Year
  • Surface Laptop
  • Power Supply
  • Quick Start Guide
  • Safety

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown











Reviewer Recommendation


Of the 1 reviewer who responded, 0 would recommend this product.


  • Hardware crash within 6 months
    Reviewed by Youth entrepreneur - April 24, 2020

    Was truly excited when buying this computer to prepare for university and doing our bookkeeping for our business. Then Hard drive crash within 6 months. No support from BestBuy, no support from Geek Squad. Oh but their employee was more than happy to tell me that they are an up sell store and we should have bought the extended warranty. He also stated that it is normal for all computers to have a hardware crash, even within the first year and that he had educated us on that when it was sold to us. No empathy for work lost, no empathy for the hard work it took a teenager to save enough money to buy this computer. No data recovery...oh they could try and send it out to a third party. It may cost up to $1600 and then replacement warranty is lost. Our thought...who would want a replacement knowing your hard drive will fail within 6 months! No refund possible. Worst computer ever!

    No, I would not recommend this to a friend.

    Helpful (5)

    Not helpful (0)


See helpful questions and answers from shoppers like you.

Shipping Cost

Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments.

Seller offers free shipping on all orders above $50 for Ground Express Shipments.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

PRO OB Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
For all products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.