Microsoft Surface 3 13.5" Touchscreen Laptop - Matte Black (Intel Core i5-1035G7/256GB SSD/8GB RAM) - EN - Refurbished
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This is a Refurbished Product. It's been inspected to ensure proper functionality. It includes all original accessories and a minimum 90-day warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:
• 1.2Ghz quad-core 10th Gen Intel Core i5-1035G7 processor and 8GB of LPDDR4X RAM deliver powerful performance for smooth multi-tasking
• 256GB SSD has ample room to store your files with quick read and write times
• 13.5" 2256 x 1504 PixelSense touchscreen is big, bright, and easy to use
• Integrated Wi-Fi 6: 802.11ax and Bluetooth 5.0 for wireless Internet access and pairing of accessories
• Only 2.84 pounds in weight
• 1 USB 3.0 port, 1 USB-C port, a heaphone/mic combo jack, and a Surface Connect+ port offer multiple ways to connect accesories and external devices
• Omnisonic speakers hidden beneath the keyboard offer rich, full sound
• Dual far-field studio mics make for excellent sound quality during calls
• Integrated webcam for video calls wherever you are
• Pre-installed Windows 10 Home operating system is familiar to use and comes pre-loaded with apps to get you going right away
Storage & Memory
Inputs & Outputs
- Quick Start Guide
- Power Supply
There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.
Of the 500 reviewers who responded, 453 would recommend this product.
Averages based on how reviewers feel this product performs.
- Great Machine with some Big Downsides- July 11, 2020
I'll start with my biggest issue. Windows includes an auto contrast feature which as opposed to the auto brightness feature is unable to be turned off. You can try Intel software and Registry Editing but nothing works to turn it off on this machine. This leads to the display turning off completely when in a low light condition with the screen brightness as low as possible which is when I use the laptop the most. The battery life and thermals aren't the best but if you're willing to bring down the resolution this machine is great. Overall I would recommend looking for the laptop for under $800 because I feel spending anything over may be a waste.Yes, I would recommend this to a friend.
- Great for a college student like me!- November 8, 2019
I bought this on a whim because my old laptop was dying on me. The guy told me it wouldn't overheat, it had more than enough memory for what I needed to do (aka write papers and assignments) and it's super light. I was sold! The only thing that I don't know if some of you might need is that it doesnt have a number pad on the side of the letters. It has the numbers on top in a straight line but if you're looking for a laptop with the number pad kind of like how it is on a calculator to do math assignments, you might want to keep looking. But other than that, this is perfect :D you could also buy one of those number pad things on the side, just saying '\'.'/`Yes, I would recommend this to a friend.
- An incremental upgrade to a sleek design- March 22, 2020
I'm glad Microsoft finally offers an all metal surface finish. My older Surface Laptop gen 1 has the Alcantara fabric, and although it was comfortable, it absorbed sweat easily and was harder to clean. The mate black on this newer model is gorgeous. The build quality on this third gen is as excellent as ever. It finally has a USB-C port. However, this port does not support Thunderbolt 3 speed. So you can't plug in an external GPU. I have the i5 with 8GB of RAM, and it handles Photoshop and Lightroom. I also like the new fast-charging feature, but this feature only works when your laptop is closed and sleeping :-/ .Yes, I would recommend this to a friend.
- Great idea, terrible reliability- January 21, 2021
I should have known better being a professional IT technician not to buy anything with Microsoft's name on it. If there's one thing they're known for it's being unreliable. I took a chance since I really liked the form factor and the specs were pretty great. I wish I just bought an XPS instead. This is inferior in every way, slower, throttles constantly just by having a couple tabs open, unreliable. Constant driver issues. The surface dock 2 stops working all the time and you have to play with it to get it working again. Once again Microsoft comes up with a great idea but fails to deliver on reliability.No, I would not recommend this to a friend.
- Almost Perfect- April 3, 2020
I like this laptop for what it is. I’m a Mac user and struggled to find a windows laptop with the level of quality that Apple has. This one does it. I have the black one and it’s super slick, especially for a business setting. It’s definitely powerful enough for what i need, which are most office products (including Power BI, which they don’t yet have for Mac). The keyboard is perfect and I could type on it all day. The screen is sharp enough and has tough capabilities (although I never touch a laptop screen), but the reason I didn’t give a full 5 stars is because the screen is so reflective. I can tolerate it but if you look at it next to a MacBook Pro screen, it’s no contest!Yes, I would recommend this to a friend.
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Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments
Seller offers free shipping on all orders above $50 for Ground Express Shipments**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|Tech Outlet Center||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 business days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.