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Microsoft Surface Book 2 13.5" 2-in-1 Laptop (Intel Core i7-8650U/ 1TB SSD/ 16GB RAM) - English - Open Box

Model Number: HNN-00001
Web Code: 14542871

product image

Overview

**Open Box product. Minimum 6-month warranty. See more information below.** Powerhouse performance, incredible graphics, and a versatile multi-mode design make the Microsoft Surface Book 2 a remarkably robust laptop, tablet, and portable studio all in one. It offers up to 17 hours of battery life, twice the power of its predecessor, and a brilliant PixelSense display. Connectivity options include AC Wi-Fi, two USB 3.1 ports, and a USB-C port.
$3819.99

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

**Open Box product. Minimum 6-month warranty. See more information below.** Powerhouse performance, incredible graphics, and a versatile multi-mode design make the Microsoft Surface Book 2 a remarkably robust laptop, tablet, and portable studio all in one. It offers up to 17 hours of battery life, twice the power of its predecessor, and a brilliant PixelSense display. Connectivity options include AC Wi-Fi, two USB 3.1 ports, and a USB-C port.

This is an Open Box Product. It's been inspected and is fully functional with no cosmetic flaws. It includes all original accessories and a minimum 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• 4.2GHz 8th Gen Intel Core i7-8650U processor and 16GB of RAM offer twice the power of the previous model, making this the fastest Surface Book yet

• 1TB solid state drive ensures you enjoy fast loading applications and quick access to all your important files

• 13.5-inch vibrant PixelSense touchscreen display with 3000 x 2000 resolution and 10-point multi-touch

• Built-in 802.11ac Wi-Fi allows you to connect wirelessly to your home network or any public Wi-Fi hotspot, while integrated Bluetooth 4.1 lets you easily pair with your Bluetooth-enabled devices

• Memory card reader supports SDXC UHS-II cards up to 128GB

• Four versatile modes of use: laptop, tablet, studio, and view

• USB-C port offers fast data transfer speeds and the convenience of a reversible design

• Two USB 3.1 ports, a full-size SD card reader, and 2 Surface Connect ports let you connect and expand

• Full HD 1080p front and rear cameras let you take highly detailed photos and enjoy lifelike video calls

• Pre-loaded with Windows 10 Pro Creators Update 64-bit

Display

Display Type
PixelSense
Screen Size
13.5 in
Native Screen Resolution
3000 x 2000
3D Capable Display
No

Storage

Built-in Storage - Capacity GB
1000 GB
Built-in Memory Card Reader
Yes

Cameras

Rear Camera Video Resolution
1920 x 1080 at 30 fps
Rear Camera Autofocus
Yes
Rear Camera Flash
No
Front Camera Video Resolution
1920 x 1080 at 30 fps
Front Camera Autofocus
No
Front Camera Flash
No
Video Calling (Wi-Fi)
Yes
Video Calling (Cellular)
No
3D Photos
No
3D Video Recording
No

Software

Microsoft Office
Yes
Multitasking
Yes

Audio

Integrated Microphone
Yes
Microphone Input
Yes
Hardware Volume Control
Yes
Headphone Jack
Yes

Connectivity

3G
No
4G
No
4G LTE
No
Assisted GPS Navigation
No
Unassisted GPS Navigation
No
Number of USB Type-C Ports
1
Number of USB Type-A Ports
2

Power

Charge over USB
Yes

Physical Features

Sensors
Ambient Light Sensor; Accelerometer; Gyroscope
Stylus
No
Built-in Stand
No

Warranty

Seller's Warranty - Parts
1 Year
Seller's Warranty - Labour
1 Year

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

See helpful questions and answers from shoppers like you.

Shipping Cost

Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments.

Seller offers free shipping on all orders above $50 for Ground Express Shipments.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

PRO OB Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
For all products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.