Microsoft Surface Book 2 13.5" 2-in-1 Laptop (Intel Core i7-8650U/ 256GB SSD/ 8GB RAM) - English - Refurbished

Model Number: HN4-00001
Web Code: 13873955

Microsoft Surface Book 2 13.5" 2-in-1 Laptop - English - Refurbished

Overview

**Refurbished product. Minimum 90-day warranty. See more information below.** Powerhouse performance, incredible graphics, and a versatile multi-mode design make the Microsoft Surface Book 2 a remarkably robust laptop, tablet, and portable studio all in one. It offers up to 17 hours of battery life, twice the power of its predecessor, and a brilliant PixelSense display. Connectivity options include AC Wi-Fi, two USB 3.1 ports, and a USB-C port.
SAVE $700$2199.99

Available online only

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Overview

**Refurbished product. Minimum 90-day warranty. See more information below.** Powerhouse performance, incredible graphics, and a versatile multi-mode design make the Microsoft Surface Book 2 a remarkably robust laptop, tablet, and portable studio all in one. It offers up to 17 hours of battery life, twice the power of its predecessor, and a brilliant PixelSense display. Connectivity options include AC Wi-Fi, two USB 3.1 ports, and a USB-C port.

This Refurbished product:

• Has been inspected to ensure proper functionality.

• Includes all required accessories.

• Includes a minimum 90-day warranty.

• May have cosmetic imperfections, such as a scratch on the body of the product (but not on the screen). Any possible cosmetic imperfection won't affect the functionality of the product.

• May be eligible for return. See the Return Policy tab for return details.

This is a Refurbished Product. It's been inspected to ensure proper functionality. It includes all original accessories and a minimum 90-day warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• 4.2GHz 8th Gen Intel Core i7-8650U processor and 8GB of RAM offer twice the power of the previous model, making this the fastest Surface Book yet

• 256GB solid state drive ensures you enjoy fast loading applications and quick access to all your important files

• 13.5-inch vibrant PixelSense touchscreen display with 3000 x 2000 resolution and 10-point multi-touch

• Built-in 802.11ac Wi-Fi allows you to connect wirelessly to your home network or any public Wi-Fi hotspot, while integrated Bluetooth 4.1 lets you easily pair with your Bluetooth-enabled devices

• Memory card reader supports SDXC UHS-II cards up to 128GB

• Four versatile modes of use: laptop, tablet, studio, and view

• USB-C port offers fast data transfer speeds and the convenience of a reversible design

• Two USB 3.1 ports, a full-size SD card reader, and 2 Surface Connect ports let you connect and expand

• Full HD 1080p front and rear cameras let you take highly detailed photos and enjoy lifelike video calls

• Pre-loaded with Windows 10 Pro Creators Update 64-bit

Display

Display Type
PixelSense
Native Screen Resolution
3000 x 2000
Touchscreen
Yes
3D Capable Display
No
Screen Finish
Glossy

Storage

Built-in Storage - Capacity GB
256 GB
Built-in Storage Type
Flash Memory
Built-in Memory Card Reader
Yes
Compatible Memory Card Types
SDXC UHS-II
Max Memory Card Capacity
128 GB

Cameras

Rear Camera Still Resolution
8 MP
Rear Camera Video Resolution
1920 x 1080 at 30 fps
Rear Camera Autofocus
Yes
Rear Camera Flash
No
Front Camera Still Resolution
5 MP
Front Camera Video Resolution
1920 x 1080 at 30 fps
Front Camera Autofocus
No
Front Camera Flash
No
Video Calling (Wi-Fi)
Yes
Video Calling (Cellular)
No
3D Photos
No
3D Video Recording
No

Processor

Processor Type
Intel Core i7-8650U
Processor Speed
4.2 GHz
Processor Cores
4

Software

Operating System
Windows 10 Pro Creators Update 64-bit
Operating System Language
Bilingual
Microsoft Office
Yes
Multitasking
Yes

Audio

Built-in Speaker
Yes
Speaker Wattage
2 W
Integrated Microphone
Yes
Microphone Input
Yes
Hardware Volume Control
Yes
Headphone Jack
Yes

Connectivity

Integrated Wi-Fi
IEEE 802.11 a/b/g/n/ac
Integrated Bluetooth
Yes - 4.1
3G
No
4G
No
4G LTE
No
Assisted GPS Navigation
No
Unassisted GPS Navigation
No
HDMI Output
No
DLNA Certified
No
Number of USB Type-C Ports
1
Number of USB Type-A Ports
1
Other Inputs/Outputs
USB Power Delivery via USB-C; 2 x USB 3.1 Gen 1; 2 x Surface Connect Ports; Headset Jack; SD Card Reader

Power

Approximate In-use Battery Life
5 h
Battery - Number of Cells
6
Charge over USB
Yes

Physical Features

Sensors
Ambient Light Sensor; Accelerometer; Gyroscope
Stylus
No
Built-in Stand
No
Colour
Silver
Depth
23.2 cm
Width
31.2 cm
Height (Inches)
0.9 in
Depth (Inches)
9.14 in
Width (Inches)
12.3 in

Warranty

Seller's Warranty - Parts
150 Days
Seller's Warranty - Labour
150 Days
  • Device
  • Power Supply
  • Quick Start Guide

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

319

4

69

3

8

2

7

1

7

Reviewer Recommendation

94%

Of the 410 reviewers who responded, 384 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

Sort

  • Falling apart less than 1year old
    Verified BuyerReviewed by Bud110 - April 23, 2020

    The keyboard On this laptop is not durable enough for normal use. I bought this for my son for college. I bought a higher end model intending for it to last 4 years and not be obsolete. 9 months into ownership the keys are breaking. My expectation is that should never be an issue. I have a MacBook From 2009 that is still running strong. I am really glad I got the extended support.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Best Surface Book and Windows Two in One
    Verified BuyerReviewed by Kumar - August 31, 2018

    It is from Microsoft and it has the drivers tuned perfectly to play along with the Windows Ecosystem. That's what every Surface buyer thinks, but sometimes it fails. Technology still evolves and I could say authentically as an engineer and techie. But after upgrading to Surface Book 2 from Surface Book (as it is failing after two+ years of use), I found Surface Book 2 still needs some tweaking. I have a Surface Dial, and it sometimes needs to be moved to a different place on the table to activate it. I have not seen that issue with my Surface Book 1. I also found the Surface Mouse having issues with wakeup when I have not seen that issue in Surface Book 1.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Fast, portable, worth every penny!
    Verified BuyerReviewed by ABVegas - December 6, 2019

    I researched several different options and different versions of this product. If you are reading this to get benchmark scores and processor counts, wrong place. From the press of the power button to operational less than 15 seconds. Love the detachable “tablet” however, functionality of the tablet is a bit behind the iPad. The screen based keyboard is a little cumbersome. Processor speed is amazing. Graphics are superb (although I am not a gamer). For the money I am certain it keeps pace with Apple products at a substantial savings and none of the compatibility issues with the Microsoft suites. Highly recommend.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • I like it a lot
    Verified BuyerReviewed by rizzo - June 1, 2019

    I traded up from my Surface Pro 4 and, I have to say, I like the Surface Book 2 better. It's much more balanced than the Pro 4 (that was my biggest pet peeve, that it was so top heavy). I like that I can turn this screen around and have my own private movie theater. The sound quality is good. I'm knocking off a star, because while this does have an SD Card slot, it's not one that you can just leave the card in like you could on the Pro 4. The Card sticks out too far to leave it in. So, I have to make sure I always have my portable hard drive with me to make sure I'm not using up too much of the internal hard drive space.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • High cost, high quality.
    Verified BuyerReviewed by Jared - July 26, 2019

    This laptop comes with a hefty price. However, I think it's worth it. It really is my all-around computer. I can use it for work and play. Great for multitasking with studying/work. I can turn it into a tablet when I'm trying to be creative. I can even game on it. I'm new to gaming on PC, but as a long-term console gamer, this computer has been great for trying out smaller and even AAA titles. You can't go wrong with it. Although the 15" has a 1060 in it, my 13.5" has been able to handle anything I've thrown at it. If price is your biggest holdback, maybe wait for the new model to come out later in fall 2019 and see if the price drops. If you're not wanting to wait, you won't regret it.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:


See helpful questions and answers from shoppers like you.

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Returns can be made within 14-30 days of receiving your order.

WINGOMART Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Air Conditioners,Cameras & Camcorders (excluding Full-Frame Cameras),Computers (Laptops & Desktops),Monitors,Printers,Gaming PCs 14 Days 0% 10% 20%
Cell Phones, Smartphones & Wireless Devices 15 Days 0% 10% 20%
All other Products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 2 Days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.