Microsoft Surface Duo 2 Dual-Screen 128GB Android 11 5G Tablet/Phone - Glacier - Exclusive Retail Partner

Model Number: 9BW-00001
Web Code: 15744917

Microsoft Surface Duo 2 Dual-Screen 128GB Android 11 5G Tablet/Phone - Glacier - Exclusive Retail Partner

Overview

Get your tasks or creative work done on-the-go with the Microsoft Surface Duo 2 Tablet. It features dual screens with high resolution and pixel density that treat your eyes to exceptional visuals and vibrant colours. Powered by an octa-core Qualcomm Snapdragon processor matched with 8GB RAM, it releases tons of performance power to handle every operation with ease.

Overview

Get your tasks or creative work done on-the-go with the Microsoft Surface Duo 2 Tablet. It features dual screens with high resolution and pixel density that treat your eyes to exceptional visuals and vibrant colours. Powered by an octa-core Qualcomm Snapdragon processor matched with 8GB RAM, it releases tons of performance power to handle every operation with ease.

  • 5.8-inch Dual PixelSense Fusion AMOLED touchscreen displays with 2688 x 1896 native resolution arrests your gaze with its incredible images for maximum immersion
  • 128GB built-in flash memory provides secure storage and high speed data transfers
  • Octa-core Qualcomm Snapdragon 888 5G processor with 8GB RAM are a mighty duo that accelerate the performance of every app for smooth and lag-free operation
  • Integrated Wi-Fi provides reliable connectivity to wireless networks with high bandwidth and low latency
  • Integrated Bluetooth for pairing with compatible devices such as wireless headsets, file transfers, wireless speakers, and more
  • 4G LTE and 5G connectivity (depends on carrier network, plan, and other factors) for making high quality voice and video calls and streaming data at lightning speed over cellular network
  • 4449mAh battery can sustain the tablet for several hours of usage to give you plenty of time to complete your work
  • Bilingual Android 11 operating system gives you greater control of various features and includes Google Play Store for accessing multiple apps ranging across various categories
  • 12MP Dynamic triple lens front camera with flash and 12MP rear camera for capturing your favourite moments in spectacular image clarity and 4K quality video on both screens
  • Integrated microphone with noise-cancellation and beamforming technology adapts to your position and transmits your voice clearly and distinctly
  • Dual-screen optimized apps let you make use of the dual screen design to the fullest extent possible to maximize your productivity and entertainment
  • Drag and Drop makes moving images, files, text, and more from one app to another much easier
  • Customize the Surface Duo 2 by creating App combos that you can launch with a single tap for simultaneous usage
  • Works with Surface Slim Pen 2 for note taking, drawing, doodling, and screen-writing on Microsoft 365 apps
  • One-touch sign-in with integrated fingerprint sensor and power button for quick and secure access
  • Revolutionary Hinge lets you transform the tablet between multiple modes including book mode, tent mode, and more to adapt to your convenience
  • Built-in sensors include Dual Accelerometer, Dual Gyroscope, Dual Magnetometer, Dual Ambient Light Sensor, Dual Proximity Sensor, Hall Sensor, and Fingerprint sensor to enhance your user experience

How do unlocked devices work?

  • Purchasing an unlocked device gives you more options to choose from and more flexibility as to where you use it. Because an unlocked device isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network.
  • When you receive this device, you will be provided with a few simple instructions on how to fully unlock your new device.
Year of Original Release
2021

Display

Display Type
Amoled
Native Screen Resolution
2688 x 1896
Touchscreen
Yes
3D Capable Display
No
Screen Finish
Glossy

Storage

Built-in Storage - Capacity GB
128 GB
Built-in Storage Type
Flash Memory
Built-in Memory Card Reader
No
RAM Size
8 GB

Cameras

Rear Camera Still Resolution
12 MP
Rear Camera Autofocus
Yes
Rear Camera Flash
Yes
Front Camera Still Resolution
12 MP
Front Camera Autofocus
Yes
Front Camera Flash
No
Video Calling (Wi-Fi)
Yes
Video Calling (Cellular)
Yes
3D Photos
No
3D Video Recording
No

Processor

Processor Type
Qualcomm Snapdragon 888 5G Mobile Platform
Processor Cores
8

Software

Operating System
Android 11
Operating System Language
Bilingual
Pre-loaded Software
TBC
Microsoft Office
Yes
Multitasking
Yes
App Store Compatibility
Google Play Store

Audio

Built-in Speaker
Yes
Integrated Microphone
Yes
Microphone Input
No
Hardware Volume Control
Yes
Headphone Jack
Yes

Connectivity

Integrated Wi-Fi
Yes
Integrated Bluetooth
Yes
3G
No
4G
No
4G LTE
Yes
5G
Yes
Assisted GPS Navigation
No
Unassisted GPS Navigation
No
HDMI Output
No
DLNA Certified
No

Power

Battery - Capacity
4449 mAh
Charge over USB
Yes

Physical Features

Sensors
Dual Accelerometer; Dual Gyroscope; Dual Magnetometer; Dual Ambient Light Sensor; Dual Proximity Sensor; Hall Sensor; Fingerprint Sensor
Hard-key QWERTY Keyboard
No
Stylus
No
Built-in Stand
No
Colour
Glacier
Height
0.99 cm
Depth
14.52 cm
Width
9.33 cm
Height (Inches)
0.39 in
Depth (Inches)
5.72 in
Width (Inches)
0.39 in
Weight
560 g

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

1

4

0

3

0

2

1

1

0

Reviewer Recommendation

50%

Of the 2 reviewers who responded, 1 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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  • Amazing, cool, awkward, buggy
    Reviewed by Jack - November 21, 2021

    I really wanted to love this phone so I splurged but ended up returning it. I returned it primarily because the software is buggy. Android still has a lot of kinks to work out before it works well on a dual screen phone. At first I thought I'd wait for a software update and it'd be fine because the hardware was so cool, but there were just too many bugs to put up with. Sometimes apps were supposed to be on one screen, but ended up on the other and it's supposed to be easy to move the app but sometimes it just wouldn't move. Sometimes apps would just crash. Sometimes the screen (or the app?) was unresponsive. A number of other things just didn't always work the way they were supposed to, though I don't remember all the examples. I do remember one time having to reboot the phone in order to reset it back to the way it was supposed to work, that's how messed up it was. I only had this phone for about two weeks, and every single day I used it, I experienced bugs. About 50% of the time when my phone would ring, there would be no way to answer it. I could hear it ring, but there was no answer or decline button, not even in the notification tray, so I'd have to wait for it to be a missed call then I could return the call from my call history. The notification bar between the hinges is supposed to light up when the phone rings, and when it works it looks really cool, but that also only worked about 50% of the time. It's also supposed to show you the number of unread text messages and emails but that never worked. Sometimes it would show me the time but I couldn't figure out why only sometimes. Oh, and I had a heck of a time trying to pair this thing with my Samsung watch. I literally had to go through the steps about 10 times before I finally got it to pair. Not sure if Samsung or Microsoft is to blame for that one though. It was easier to pair with my car, but because the phone is so wide I was unable to mount it in my phone bracket the way I'm used to doing. On the bright side, the hardware is amazing. It feels really premium. It's good quality stuff. Beautiful screens, beautiful design and it was definitely a conversation starter. The camera is not the best, but it's acceptable. The coolest thing about it is opening a kindle book and flipping the pages as though it's a real book. Other than the bugginess of the software, the other reason I returned it is because I found that I just didn't love the form factor. It was sometimes awkward to use, like when having to unfold the phone to take a photo, or even answer a call. I found I always had to use two hands to do anything on this thing because it's so big when you fold it open. Bottom line, even if there were no bugs at all in the software and it worked perfectly as intended, I don't think I would love it, and for $2000 I'd better love it.

    No, I would not recommend this to a friend.

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  • Perfect
    Reviewed by Kbsjw - January 14, 2022

    Excellent integration of Microsoft and Google Android. Productivity at its best!

    Yes, I would recommend this to a friend.

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Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened