Microsoft Surface Laptop 4 13.5" - Platinum (AMD Ryzen 5 4680U/256GB SSD/8GB RAM) - Eng - Open Box
Available online only
This is an Open Box Product. It's been inspected and is fully functional. It includes all original accessories and a minimum 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:
• Free Upgrade to Windows 11 when available (see below)
• 2.0GHz hexa-core AMD Ryzen 5 4680U Microsoft Surface Edition processor and 8GB of LPDDR4 RAM offer ultra-fast, responsive performance to handle multiple computing tasks efficiently
• 256GB solid state drive (SSD) provides enough space to store all your important project files, documents, and photos for anytime quick access
• 13.5-inch PixelSense touchscreen display features 2256 x 1504 native resolution to present life-like picture quality with vibrant colours and precise image details
• Integrated Bluetooth 5.0 connectivity lets you pair compatible devices such as headphones, keyboards, and mice for wireless convenience
• 6,513mAh capacity six-cell li-ion battery fuels the laptop to last for hours, preventing the need for frequent power up sessions
• Ultra-thin profile and lightweight construction slips easily into your backpacks for effortless portable convenience
• One USB-C port, One USB-A port, one Surface Connect Port, one Surface Connect+ Port, and one HP/mic jack provide flexible connectivity options with external monitors, USB docking stations, flash drives, and more
• Supports advanced wireless display (Wi-Di) feature with Miracast technology for wireless screen mirroring of your laptop screen to TVs, projectors, and more
• Dolby Atmos audio technology ensures your sound output is crystal-clear and immersive, giving you a theatre-like experience
• Integrated webcam and studio mics enable HD-quality video chats with your friends and family
• Bilingual backlit keyboard offers bright illumination for typing under dark or dim ambient light conditions
• Pre-installed Windows 10 Home (English) operating system supports a wide range of applications and software for all your productivity and entertainment needs
• Pre-installed Microsoft Office 365 Trial helps write, design, and share files seamlessly across your devices
Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/en-ca/windows/windows-11-specifications
Storage & Memory
Inputs & Outputs
- No restrictions in Canada
|PRO OB||Restocking Fees / Return Eligibility|
|For all products||30 Days||0%||15%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 business days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.