Microsoft Surface Laptop 4 Touchscreen 13.5" - Platinum (AMD Ryzen 5 4680U/256GB SSD/8GB RAM) - Eng

Model Number: 5PB-00001
Web Code: 15395956

Microsoft Surface Laptop 4 Touchscreen 13.5" - Platinum - Eng

Overview

Enjoy lightweight convenience and powerful performance with the Microsoft Surface Laptop 4. It's packed with the latest AMD Ryzen 5 4680U processor, 8GB LPDDR4 RAM, and 256GB SSD to handle multitasking and internet browsing with utmost perfection. Its 13.5" PixelSense touchscreen mesmerizes your eyes with vibrant and realistic picture quality.

Overview

Enjoy lightweight convenience and powerful performance with the Microsoft Surface Laptop 4. It's packed with the latest AMD Ryzen 5 4680U processor, 8GB LPDDR4 RAM, and 256GB SSD to handle multitasking and internet browsing with utmost perfection. Its 13.5" PixelSense touchscreen mesmerizes your eyes with vibrant and realistic picture quality.

  • Free Upgrade to Windows 11 when available (see below)
  • 2.0GHz hexa-core AMD Ryzen 5 4680U Microsoft Surface Edition processor and 8GB of LPDDR4 RAM offer ultra-fast, responsive performance to handle multiple computing tasks efficiently
  • 256GB solid state drive (SSD) provides enough space to store all your important project files, documents, and photos for anytime quick access
  • 13.5-inch PixelSense touchscreen display features 2256 x 1504 native resolution to present life-like picture quality with vibrant colours and precise image details
  • Integrated Bluetooth 5.0 connectivity lets you pair compatible devices such as headphones, keyboards, and mice for wireless convenience
  • 6,513mAh capacity six-cell li-ion battery fuels the laptop to last for hours, preventing the need for frequent power up sessions
  • Ultra-thin profile and lightweight construction slips easily into your backpacks for effortless portable convenience
  • One USB-C port, One USB-A port, one Surface Connect Port, one Surface Connect+ Port, and one HP/mic jack provide flexible connectivity options with external monitors, USB docking stations, flash drives, and more
  • Supports advanced wireless display (Wi-Di) feature with Miracast technology for wireless screen mirroring of your laptop screen to TVs, projectors, and more
  • Dolby Atmos audio technology ensures your sound output is crystal-clear and immersive, giving you a theatre-like experience
  • Integrated webcam and studio mics enable HD-quality video chats with your friends and family
  • Bilingual backlit keyboard offers bright illumination for typing under dark or dim ambient light conditions
  • Pre-installed Windows 10 Home (English) operating system supports a wide range of applications and software for all your productivity and entertainment needs
  • Pre-installed Microsoft Office 365 Trial helps write, design, and share files seamlessly across your devices

Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/en-ca/windows/windows-11-specifications

Display

Year of Original Release
2021
Screen Size
13.5 in
Native Screen Resolution
2256 x 1504
Touchscreen Display
Yes
Convertible/Hybrid Display
No
Other Display Features
Miracast Capable

Processor

Processor Type
AMD Ryzen 5 4680U Microsoft Surface Edition
Processor Cores
6
Processor Speed
2.0 GHz
Processor Cache
8 MB L3 Cache

Storage & Memory

Solid-State Drive Capacity
256 GB
Hard Drive Speed (Revolutions Per Minute)
Not Applicable
RAM Size
8 GB
RAM Type
LPDDR4

Graphics

Graphics Card
AMD Radeon Graphics
Video Memory Configuration
Integrated
Dedicated Video Memory Size
0 MB
Wireless Display (WiDi) Capable
Yes
VR Ready
No

Inputs & Outputs

USB Ports
1 x USB-A
Display Ports
USB-C, Surface Connect
Other Input or Output Ports
HP/mic jack, Surface Connect+
Expansion Slots
N/A
Digital Audio Output
No
HDCP Compliant
Yes

Networking

Ethernet Port
No
Integrated Bluetooth
Yes - BT 5.0

Power

Battery Type
Lithium Ion
Battery - Number of Cells
6
Battery - Capacity
6513 mAh
ENERGY STAR Qualified
No

Software

Pre-loaded Operating System
Windows 10 Home; Free Upgrade to Windows 11 when available
Operating System Language
English
Loaded Software
Office 365 Trial

Physical Features

External Controls & Buttons
Power, F-row, Volume
Webcam
Yes
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Platinum
Dimensions (cm)
25.27 (W) x 5.23 (H) x 34.01 (D) cm
Dimensions (in)
9.95 (W) x 2.06 (H) x 13.39 (D) in
Weight (lbs)
2.79 lb
  • Laptop
  • QSG
  • PSU

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

98

4

20

3

5

2

3

1

6

Reviewer Recommendation

89%

Of the 132 reviewers who responded, 118 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

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  • Surface Laptop 4
    Reviewed by Eric - June 30, 2021

    After buying this product on June 10th and upgrading from my surface book 2, I must say this product is nice to use. The keys are nice to type on, the material (Alcantara) feels comfortable when resting finger and hands on it. the AMD processor in this I think is just as snappy as the Intel-based CPUs, and lastly WAY cheaper than my surface book's cost back in 2018 at 2700$. Thankfully, I was also able to disable the touch on this because frankly, I don't enjoy touch screen laptops. Thanks, BestBuy for Selling me an awesome laptop and Thank you Microsoft for manufacturing an excellent product. I will definitely buy this again when I have to upgrade!!!

    Yes, I would recommend this to a friend.

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  • Nice
    Reviewed by Marie - June 10, 2021

    I bought this computer after my 2013 MacBook failed. A switch to windows based computer has been pretty easy. I don’t like edge, and hate that bing is their default se( really? Bing?) but it’s easy to download and use chrome. I have had a few instances of the computer freezing which is my main reason for only 4 stars. My old MacBook never ever froze. Not sure how the material around the keyboard is going to hold out but it is kind of nice. The computer is reasonably fast, battery isn’t great I am on video calls often and it always needs plugged in. Love the light weight and slim profile, great for traveling.

    Yes, I would recommend this to a friend.

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  • Great Investment!
    Verified BuyerReviewed by VenueB - March 5, 2022

    Great product from Windows. I'm very happy with the battery life, functionality ans design.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Love this laptop!
    Verified BuyerReviewed by Angie - October 22, 2021

    Recently had my Surface Pro stolen and needed a new computer asap. Went to buy a new Surface pro and the keyboard was not available. In a pinch, I decided to buy the Surface laptop. Best decision I made. I loved my Surface Pro, and the capabilities of it - but the issue was, I never used it to its full capacity. So the cons of having a Surface pro - small size, less sturdy design - I was dealing with unnecessarily. The Surface Laptop was a definite upgrade with quality and usability. Should have done it a long time ago. If you only need a laptop and won't use the tablet function of a Surface Pro - highly recommend the experience of the Surface Laptop.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Perfect MacBook alternative
    Verified BuyerReviewed by howspaceman - May 17, 2021

    I love this. Size is great and the 3:2 screen adds some additional height for scrolling through documents, etc. Light, but solidly built. The touch-screen is responsive and works well along with the trackpad for any gestures you throw at it. Keyboard is solid, though I will say this one provides a bit more flex than the solid aluminum models. Still comfortable for casual typing. I use it as a work computer, but the CPU is also strong enough for some light/old games that don't require a lot of graphics power. SSD size is fine for me as I mostly upload to the cloud anyway.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened