Microsoft Surface Laptop 4 Touchscreen 13.5" -Platinum (Ryzen 5/128GB SSD/8GB RAM) -En -Exclusive Partner

Model Number: 5M8-00001
Web Code: 15736538

Microsoft Surface Laptop 4 Touchscreen 13.5" -Platinum -En -Exclusive Partner

Overview

Give your productivity a boost with the Microsoft Surface Laptop 4. It features a 13.5” slim bezel touchscreen for crisp and brilliant visuals and a HD webcam with dual far-field mics for video calling. The AMD Ryzen CPU with 8GB of RAM provides all the processing power you need for a smooth and lag-free operation in every task.
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Overview

Give your productivity a boost with the Microsoft Surface Laptop 4. It features a 13.5” slim bezel touchscreen for crisp and brilliant visuals and a HD webcam with dual far-field mics for video calling. The AMD Ryzen CPU with 8GB of RAM provides all the processing power you need for a smooth and lag-free operation in every task.

  • Free Upgrade to Windows 11 when available (see below)
  • 2.0GHz hexa-core processor manufactured exclusively for the Microsoft Surface laptops is paired with 8GB RAM for superior performance and multi-tasking
  • 128GB SSD offers reliable and high-speed data storage for all your important data
  • 13.5-inch touchscreen with 2256 x 1504 pixels native resolution is compatible with Miracast and produces sharp and crystal clear pictures
  • High-resolution PixelSense display is compatible with Surface Pen for doodling, signatures, and more
  • Integrated Bluetooth 5.0 connectivity for pairing with smartphones for file transfers, wireless audio devices, and wireless input devices
  • 1-cell 45.8Wh Lithium Ion battery can keep the laptop running for an entire day
  • Fast-charging capability takes your battery from 0 to 80% in almost an hour
  • One USB-C port, one USB-A port, Surface connect for charging, and headphone jack for connecting various compatible devices and peripherals
  • 720p HD webcam captures sharp video and clear images in low light for shooting vlogs or making video calls
  • Dual far-field Studio Mics isolate background noises so your voice is captured clearly and distinctly
  • Omnisonic Speakers with Dolby Atmos 6 audio technology let you experience cinematic quality
  • Silent and efficient cooling system ensures that the hardware remains within safe operating temperatures, so performance is not hampered
  • Ergonomic keyboard with large trackpad offers good typing comfort and effortless navigation
  • Windows Hello with face recognition and Instant On for fast boot-up lets you to quickly sign in and start working
  • Integrated OneDrive access provided for safely storing your content on the cloud
  • Preloaded with a Microsoft Office 365 trial for editing documents, creating presentation, making spreadsheets, and more
  • Preinstalled with a bilingual Windows 10 Home (English) that comes with improved user interface and tougher security features
  • Bilingual backlit keyboard lets you work even in the dark
  • Best Buy Canada is the Exclusive Retail Partner

Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/en-ca/windows/windows-11-specifications

Display

Year of Original Release
2021
Screen Size
13.5 in
Native Screen Resolution
2256 x 1504
Touchscreen Display
Yes
Convertible/Hybrid Display
No
Other Display Features
Miracast Capable

Processor

Processor Type
AMD Ryzen 5 Microsoft Surface Edition
Processor Cores
6
Processor Speed
2.0 GHz
Processor Cache
8 MB L3 Cache

Storage & Memory

Solid-State Drive Capacity
128 GB
Hard Drive Speed (Revolutions Per Minute)
Not Applicable
RAM Size
8 GB
RAM Type
LPDDR4

Graphics

Graphics Card
AMD Radeon Graphics
Video Memory Configuration
Integrated
Dedicated Video Memory Size
0 MB
Wireless Display (WiDi) Capable
Yes
VR Ready
No

Inputs & Outputs

Card Reader
N/A
USB Ports
2
Display Ports
USB-C, Surface Connect
Other Input or Output Ports
HP/mic jack, Surface Connect+
Expansion Slots
N/A
Digital Audio Output
No
HDCP Compliant
Yes

Networking

Ethernet Port
No
Integrated Wi-Fi
N/A
Integrated Bluetooth
Yes - 5.0
Supported Network/Bands
N/A

Power

Approximate Battery Life
TBA
Battery Type
Lithium Ion
Battery - Number of Cells
1
Battery - Capacity
45.8 Wh
ENERGY STAR Qualified
No

Software

Pre-loaded Operating System
Windows 10 Home
Operating System Language
Bilingual
Loaded Software
Office 365 Trial

Physical Features

External Controls & Buttons
Power, F-row, Volume
Webcam
Yes
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Platinum
  • Laptop
  • QSG
  • PSU

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

104

4

23

3

6

2

2

1

6

Reviewer Recommendation

91%

Of the 141 reviewers who responded, 128 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

Sort

  • Great Investment!
    Verified BuyerReviewed by VenueB - March 5, 2022

    Great product from Windows. I'm very happy with the battery life, functionality ans design.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Love this laptop!
    Verified BuyerReviewed by Angie - October 22, 2021

    Recently had my Surface Pro stolen and needed a new computer asap. Went to buy a new Surface pro and the keyboard was not available. In a pinch, I decided to buy the Surface laptop. Best decision I made. I loved my Surface Pro, and the capabilities of it - but the issue was, I never used it to its full capacity. So the cons of having a Surface pro - small size, less sturdy design - I was dealing with unnecessarily. The Surface Laptop was a definite upgrade with quality and usability. Should have done it a long time ago. If you only need a laptop and won't use the tablet function of a Surface Pro - highly recommend the experience of the Surface Laptop.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Perfect MacBook alternative
    Verified BuyerReviewed by howspaceman - May 17, 2021

    I love this. Size is great and the 3:2 screen adds some additional height for scrolling through documents, etc. Light, but solidly built. The touch-screen is responsive and works well along with the trackpad for any gestures you throw at it. Keyboard is solid, though I will say this one provides a bit more flex than the solid aluminum models. Still comfortable for casual typing. I use it as a work computer, but the CPU is also strong enough for some light/old games that don't require a lot of graphics power. SSD size is fine for me as I mostly upload to the cloud anyway.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Get the Studio instead.
    Verified BuyerReviewed by Kevin - November 6, 2021

    The laptop didn't have the performance I was expecting for a Microsoft laptop. Perhaps it is just my opinion, but I found the keyboard soft plastic finish that was highly rated to just feel cheap and flimsy. Every time I would type, the plastic would flex beneath my hands. It just had a weird feel about it.... I returned it after only 3 days of use and bought the new Microsoft Studio Laptop. I have had the Studio for four weeks now and it works great. A bit pricy for what you get, but just feels better than Dell or the older Microsoft laptops....

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.

  • Perfect product lacks quality control
    Verified BuyerReviewed by Attie - May 17, 2021

    Great product except for the quality issues that we're experiencing. I purchased this less than a month ago as a gift for my wife's birthday. It has great specs for her workload so initially it was a perfect fit. But about a week ago (3 weeks after purchase) the screen started started randomly flashing with dark spots appearing at the bottom of the screen at random intervals. In my professional life, I have a relationship with Microsoft and I expect MS to have better quality control so this is disappointing.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:


Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened