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Microsoft Surface Laptop 4 Touchscreen 13.5" -Platinum (Ryzen 5/128GB SSD/8GB RAM) -En -Exclusive Partner

Overview
Available to ship
Not available for pickup:
This product is currently not available for pickup at nearby stores.
We Fix It Or Replace It.1
Best Buy Protection goes above and beyond the manufacturer’s warranty. Whether you’re at home or on vacation, we can help you avoid costly repairs and replacements. Plus, starting a service request is as easy as visiting your local Best Buy store or connecting with us at geeksquad.ca/protection.
Laptop Benefits Include
- Global Coverage so repair service requests can be made outside of Canada
- Screen protection against burn-in and bad pixels
- Coverage for failed internal hard drives
- Replacement of defective keyboards and trackpads
- Coverage of external ports, such as USB and HDMI
- Built-in battery and AC charger replacement if deemed defective
1See Best Buy Protection Terms and Conditions for more details, specific coverage and exclusions.
Overview
- Free Upgrade to Windows 11 when available (see below)
- 2.0GHz hexa-core processor manufactured exclusively for the Microsoft Surface laptops is paired with 8GB RAM for superior performance and multi-tasking
- 128GB SSD offers reliable and high-speed data storage for all your important data
- 13.5-inch touchscreen with 2256 x 1504 pixels native resolution is compatible with Miracast and produces sharp and crystal clear pictures
- High-resolution PixelSense display is compatible with Surface Pen for doodling, signatures, and more
- Integrated Bluetooth 5.0 connectivity for pairing with smartphones for file transfers, wireless audio devices, and wireless input devices
- 1-cell 45.8Wh Lithium Ion battery can keep the laptop running for an entire day
- Fast-charging capability takes your battery from 0 to 80% in almost an hour
- One USB-C port, one USB-A port, Surface connect for charging, and headphone jack for connecting various compatible devices and peripherals
- 720p HD webcam captures sharp video and clear images in low light for shooting vlogs or making video calls
- Dual far-field Studio Mics isolate background noises so your voice is captured clearly and distinctly
- Omnisonic Speakers with Dolby Atmos 6 audio technology let you experience cinematic quality
- Silent and efficient cooling system ensures that the hardware remains within safe operating temperatures, so performance is not hampered
- Ergonomic keyboard with large trackpad offers good typing comfort and effortless navigation
- Windows Hello with face recognition and Instant On for fast boot-up lets you to quickly sign in and start working
- Integrated OneDrive access provided for safely storing your content on the cloud
- Preloaded with a Microsoft Office 365 trial for editing documents, creating presentation, making spreadsheets, and more
- Preinstalled with a bilingual Windows 10 Home (English) that comes with improved user interface and tougher security features
- Bilingual backlit keyboard lets you work even in the dark
- Best Buy Canada is the Exclusive Retail Partner
Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/en-ca/windows/windows-11-specifications
Display
Processor
Storage & Memory
Graphics
Inputs & Outputs
Networking
Power
Software
Physical Features
- Laptop
- QSG
- PSU
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Reviewer Recommendation
91%
Of the 141 reviewers who responded, 128 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
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- Great Investment!Verified BuyerReviewed by VenueB - March 5, 2022
Great product from Windows. I'm very happy with the battery life, functionality ans design.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend. - Love this laptop!Verified BuyerReviewed by Angie - October 22, 2021
Recently had my Surface Pro stolen and needed a new computer asap. Went to buy a new Surface pro and the keyboard was not available. In a pinch, I decided to buy the Surface laptop. Best decision I made. I loved my Surface Pro, and the capabilities of it - but the issue was, I never used it to its full capacity. So the cons of having a Surface pro - small size, less sturdy design - I was dealing with unnecessarily. The Surface Laptop was a definite upgrade with quality and usability. Should have done it a long time ago. If you only need a laptop and won't use the tablet function of a Surface Pro - highly recommend the experience of the Surface Laptop.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend. - Perfect MacBook alternativeVerified BuyerReviewed by howspaceman - May 17, 2021
I love this. Size is great and the 3:2 screen adds some additional height for scrolling through documents, etc. Light, but solidly built. The touch-screen is responsive and works well along with the trackpad for any gestures you throw at it. Keyboard is solid, though I will say this one provides a bit more flex than the solid aluminum models. Still comfortable for casual typing. I use it as a work computer, but the CPU is also strong enough for some light/old games that don't require a lot of graphics power. SSD size is fine for me as I mostly upload to the cloud anyway.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend. - Get the Studio instead.Verified BuyerReviewed by Kevin - November 6, 2021
The laptop didn't have the performance I was expecting for a Microsoft laptop. Perhaps it is just my opinion, but I found the keyboard soft plastic finish that was highly rated to just feel cheap and flimsy. Every time I would type, the plastic would flex beneath my hands. It just had a weird feel about it.... I returned it after only 3 days of use and bought the new Microsoft Studio Laptop. I have had the Studio for four weeks now and it works great. A bit pricy for what you get, but just feels better than Dell or the older Microsoft laptops....
Review originally posted on bestbuy.com
No, I would not recommend this to a friend. - Perfect product lacks quality controlVerified BuyerReviewed by Attie - May 17, 2021
Great product except for the quality issues that we're experiencing. I purchased this less than a month ago as a gift for my wife's birthday. It has great specs for her workload so initially it was a perfect fit. But about a week ago (3 weeks after purchase) the screen started started randomly flashing with dark spots appearing at the bottom of the screen at random intervals. In my professional life, I have a relationship with Microsoft and I expect MS to have better quality control so this is disappointing.
Review originally posted on bestbuy.com
No, I would not recommend this to a friend.