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Overview

No fragrances or colorants – particularly kind to the skinExcellent stain removal – even at low temperaturesHighly effective – for 80 wash cyclesFor all Miele W1 Washing Machines with TwinDosNo overdosing thanks to automatic dispensing

Miele UltraPhase Laundry Detergent (Sensitive, UltraPhase 2) – 2-component detergent particularly kind to the skin

Model: 11716960
Web Code: 16661655
Sold and shipped by | 4.5 seller rating (141 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

Miele UltraPhase 2 Sensitive 2-component detergent for whites, colours, and delicates – particularly kind to the skin

No fragrances or colorants – particularly kind to the skin

Eco-friendliness verified by Nordic Swan

Excellent stain removal – even at low temperatures

Highly effective – for 80 wash cycles

For all Miele W1 Washing Machines with TwinDos

Product Condition
Brand New
Cleaning Agent Type
Laundry Detergents
Non-Toxic
No

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Miele Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Major Appliances 30 Days 0% Not Returnable

Must be unassembled and still in the original packaging. All returned products must include original packaging.

No returns for any category will be accepted 30 days following the delivery date. Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect. For all other cases (e.g., customer remorse), the customer will be responsible for the cost of return shipping.

Return or exchange requests for the reason of cosmetic damage, manufacturing or design defects or improper installation (provided such installation was performed by Miele or its authorized agent) are subject to Miele's Standard Warranty, and any applicable legal warranties, and may not be returned or exchanged except as provided therein.

Seller Exceptions

Major Domestic Appliances (eg. dishwashers, laundry washers, and laundry dryers) - Miele does not accept any returns of products that have been used and/or installed.

Small Domestic Appliances (eg. vacuum cleaners and free-standing coffee machines) - Miele reserves the right to reject any request to return if the product is damaged or not returned in its original box along with all original contents.

Miele CareCollection and Miele Care products(such as vacuum dust bags and accessories, dishwashing tablets, and other appliance care/use consumables) - Except in the cases of defects, opened products may not be returned or exchanged.

Canceled Orders (Major Domestic Appliances only): Provided Miele has not commenced shipping the applicable product, you may cancel any order and you will receive a full refund. Once the product has shipped, you may cancel any undelivered product provided that such cancellation is subject to a 5% cancellation fee (exclusive of applicable taxes).

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days.