OnePlus 7 PRO 5G 256GB+8GB RAM GM1925 Nebula Blue Single SIM Unlocked (with Generic Charger)- Certified Refurbished
Available online only
This device is in Refurbished Condition 9/10-May has minor scuffs or scratched, NO cosmetic damages on it, the item may have signs of handling such as minor scratches or minor marks. Device has been tested, cleaned and repackaged and fully functional. Clean IMEI. Single SIM only;
This device will work with: Rogers/ Wind (Freedom) Mobile/ Mobilicity/ Videotron/ Fido/ ChatR/ Telus/ Koodo/ Public Mobile/ Bell/ Solo/ Virgin mobile Canada/ AT&T/ T-Mobile/ Metro PCS;
Not compatible with: Any CDMA network, like Sprint, Verizon, Virgin Mobile US or Boost, USCellular;
***Network bands in regions may be different, depending on the mobile operator and your location. Upload and download speeds also depend on the mobile provider;
***Available storage is less due to phone software. Available storage is subject to change based on phone software updates and apps usage;
No manufacturer warranty,90 days store warranty;
Delivery times may vary, especially during peak periods. Not for someone who need it in rush;
Shipping time = handle time + Shipping time;
From the date of orders for your product to ship: 1-2 business days except holidays + Shipping to Canada Estimate: Canada post Standard Services: 5-20 business days;
**Express service not available. Local pick up is not available;
Please be sure to provide us with an accurate physical address;
Failure to provide an accurate physical address will result in a delay or cancellation of your order!
If delivering to an apartment / condominium address please has a BUZZ CODE included on your shipping address;
Our warranty covers manufacturer defects ONLY. Defective items will be fully refunded after matching the IMEI number with the one in our system. Physically damaged items and other situations such as cosmetic problem, water damage, physical abuse, disassembles or reloads and security sticker removed are NOT covered under warranty;
For return items whose return reason not our quality related;
• 10-20% restocking fee to cover the expenses for any unwanted or non-defective returns;
• Buyer pays Return shipping. NO drop off available;
If customer rejects product delivery due to changed mind, or Package return to sender Due to incorrect address issue, then $20 will be deducted from refund to cover cost of shipping both out and back;
• Refund will be NOT including any shipping and handling fee;
Please note all returns must be in the same condition received, with all warranty seals in place. All accessories and original packaging box must also be returned for warranty approval. All electronics must be completely wiped PRIOR to the reset (the phone will remain locked even with a reset if the accounts / passwords are not removed first). Your return will be rejected if there are any iCloud/ Samsung/ Google account OR passcodes/ screen pattern locks;
If your order arrives incorrectly or the package was damaged in transit, you must notify us within 2 days of receipt to be eligible for return;
All orders can be cancelled for a full refund before the order has shipped. We do not offer exchanges;
[Business Hours of Operation]:
Monday - Friday: 9:00AM - 5:00PM Eastern Standard Time;
Saturday, Sunday and all major Canadian holidays: Closed;
We process, and ship orders every business day. We do not ship on weekends or holidays;
- ONEPLUS 7 PRO 256GB + 8GB RAM GM1915 Single SIM Unlocked Smartphone
- Aftermarket USB cable and Generic Charger only x 1
- Non-retail packaging- Does NOT come with headphone, NO SIM card, NO SIM card removal tool, No user manual and any other accessories.
There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.
Of the 1 reviewer who responded, 1 would recommend this product.
- Screen burn-in- August 7, 2020
This is a great phone, and I'm so happy to have got it at this price point. This is the Sprint model, so you'll see the Sprint 5G logo at bootup, but it is unlocked and works fine on Public Mobile as advertised. However, buyers should be aware that the OLED screen is apparently quite vulnerable to burn-in issues. Shortly after applying the latest Android 10 OS update and setting up my device, I noticed that there was some subtle but very annoying screen burn-in when the navigation buttons normally are in Portrait mode. The screen burn-in is seriously off-putting for a device that's listed as "NO cosmetic damages on it, the item may have signs of handling such as minor scratches or minor marks."Yes, I would recommend this to a friend.Helpful (8)Not helpful (0)Report
See helpful questions and answers from shoppers like you.
Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.
Shipping to Canada Estimate: Canada Post- Expedited Services: 3-10 business days.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 14-30 days of receiving your order.
|DigiCell||Restocking Fees / Return Eligibility|
|Cell Phones, Smartphones & Wireless Devices||30 Days||0%||10%||20%|
|Radar Detectors, Radar Detectors, Tablets, iPads & eReaders||14 Days||0%||10%||20%|
|All Other Products||14 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.