Plantronics Over-the-head Binaural Corded Headset

I've had this product for several years. Foam ear cushions deteriorated after a couple of years. I can't figure out how to get replacements and whether they are at a reasonable price. Plastic cover with Plantronics printing that covers band adjustment just broke. Was able to "fix" problem by using small ty rap to hold it in place. The bottom line is that this product suffers from durability problems The mandatory questions on this review submission form are confusing with regards to raffle and free product. I checked NO because I have not received anything. But I would like to have both happen.

I was searching for a durable headset for a call center environment. So far we have had two stop playing audio, one had the plastic housing for the adjustable over the head piece crack, and one had the thin wire rip out. Oh, and one had the buttons installed backwards, so hang up is mute and mute is hang up. So 1 in 10 have had problems in 4 months of use. I am pursuing warranty replacements but the hassle of it is an additional annoyance.

The sound quality is superior to many other products we've tested with our new VOIP High Definition phone system. My users are delighted with the sound canceling which delivers an audio atmosphere as if my users are in a quite office and delivered the ability to concentrate closely on the conversation. The foam ear pieces (520) delivers ultimate comfort, allowing my users to be on the phone for hours without stress or discomfort.

I'm using this for call center work at home so I have to wear it for 8 hours a day. Every time I've used it I have a headache by mid-day. There is no adjustment across the top for head size and I have a smaller head - but it's too tight. It grips my ears so tightly that they actually hurt after a few hours. Not a great design. Shopping for something new. I wil say the sound is fine.

These are provided at the call center I work at. The sound quality is nice but they are quite painful to wear. I am not a fan of on the ear head phones in general and these ones seem extra snug (I have an average size head). By the end of my shift my ears hurt so bad that I want to cry most days. I am currently searching for something less painful.