Plantronics USB Headset (81960-13) - Online Only

  • Model #: 81960-13
  • Web Code: 10218993
Sold and shipped by: Best Buy
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The Plantronics USB headset is incredibly lightweight and offers clear HD sound. It's Skype Certified for a better chatting experience, and features a noise cancelling microphone so you can be heard loud and clear.

More Information

  • Digital Signal Processing (DSP) eliminates echo and boosts voice signals to produce dynamic sound quality
  • 24-bit hi-fi stereo sound is digitally equalized to offer superior HD sound for Skype chats, music listening, or video watching
  • Noise cancelling microphone works with DSP to block low-frequency noise and provide crystal-clear conversations
  • Foam earpads and lightweight design provide all-day listening comfort
  • Call button lets you answer/end calls and just volume
  • Mute the mic with the on/off button

What's in the Box?

  • Plantronics USB Headset
  • Manual

Manufacturer's Warranty:

  • Parts - 1 Year(s)

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Customer Reviews

3.9 / 5
Based on 13 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 92%

12 Reviews

Critical 7%

1 Reviews

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  • from Calgary, AB


The information and the picture does not show if it is USB plug or something else. Can someone tell me what plug it has.

  • from Calgary, AB

Comfortable Headset

I used for Skype call, the call quality was excellent.

  • from Vancouver, BC

happy with headset

The headset is comfortable to use. Great that it has a mute, volume + and - buttons. No issue with sound quality.

  • from Thetford Mines, QC

Affordable quality

I'm not a big user of voip software (skype etc...) but I'm more into gaming. Since my budget was'nt there for one of those big gamers headset, I relied on plantronics brand name which as always been on the spot for the sounding quality. This works great for me, I even use it a lot for music and they sound great. I only wish they had a "behind the head" support instead of "over the head". I use it on teamspeak a lot and all my friend are very that I bought it, now I sound great and they understand me clearly. PROS: Great sound, great mic, control on the wire for volume and mute works outside of skype or voip software, control for answering or ending vocal chat in voip soft. CONS: The headset itself could be more comfortable especially for prolonged use.

  • from Thornhill, ON

quality headset

Great product. Very good sound quality!

  • from Sidney, BC

Great headset

This headset has great all around voice and sound quality. Glad that it is USB. It also has controls like mute, volume adjustment and disconnect buttons - very nice. Works great with Skype and other softphones. Highly recommend!

  • from Windsor, ON

needs some work

They have very good sound but they start to hurt my ears after extended use. The volume button is a nice added touch. They are ok, not as good as I was hoping but with time maybe they will not be as stiff and will not hurt my is hoping

  • from Waterloo, ON

Not Linux friendly!

It's not compatible with my Arch Linux. Basically, non of the control buttons works on Linux.

  • from Ottawa, ON

Enjoy it for multiple purposes

I really enjoy these headphones. I use them for video gaming, and the mic works well. No complaints from others online. My wife also uses them to do webchat with an online class that requires a dedicated mic (one that could clearly pick up her voice and not all the sounds in the room). I find the sound to be great and the headphones are comfortable. My computer picks them up immediately and redirects the mic and speaker function to the headphones. I had to download the the drivers online - which was easy to do.

  • from Sherbrooke, QC

usb headset review

It was difficult to get loaded and working on my MAC. I had to call plantronics help line, and they did not know what to do either. I figured it out with a collegue. The instructions need to say that for a MAC you need to go to sound input and output to choose the headset. You also need to log into skpe and log back out and in again for it to work. It is complicated.

  • from Kitchener, ON

Happy with product

very clear sound, comfortable fit

2 Review(s) available in French
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