Available online only
- We staff our customer service team 7 days/week, 12 hours/day. Please contact us if you have any questions regarding our products. We will reply promptly and are happy to answer any questions you may have.Return PolicyWe guarantee functionality of the device for 60 Days from date of purchase. Returns are free, as long as the defect was not created due to improper care (water damage, impact damage, etc). Refunds will be issued within 2 business days of receiving the returned device. Please
This Refurbished product:
·Has been inspected to ensure 100% functionality.
·Has very light signs of wear, like scratches and/or scuff marks in non-visible areas.
·Possible uneven light diffusion or subtle scuffs on screen, not visible when screen is on.
·Includes all required accessories.
·Includes a minimum 90-day warranty.
·Comes in generic packaging.
·May be eligible for return. See the Return Policy tab for details.All Marketplace Refurbished Sellers have been carefully selected to meet the standard of Best Buy-qualified partners..All-new dual 12MP cameras. The brightest, most colourful iPhone display ever. The fastest performance and best battery life in an iPhone. Water- and splash-resistant. And stereo speakers. Every bit as powerful as it looks -- this is iPhone 7 Plus.• 5.5-inch (diagonal) Retina HD display with 1920-by-1080 resolution and wide colour• 3D Touch• New 12MP cameras with optical zoom at 2x, digital zoom up to 10x, optical image stabilization, Quad-LED True Tone flash and Live Photos• Splash-, water- and dust-resistant• A10 Fusion chip with integrated M10 motion coprocessor• 4K video recording at 30fps and slo-mo video recording for 1080p at 120fps• 7MP FaceTime HD camera with Retina Flash• Touch ID fingerprint sensor built into the new Home button• LTE Advanced up to 450Mbps and 802.11a/b/g/n/ac Wi-Fi with MIMO• iOS and iCloud..What's an "unlocked phone?"Purchasing an unlocked handset gives you more handset options to choose from and more flexibility as to where you use it. Because an unlocked handset isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network. Simply place an activated SIM card in the handset and you'll enjoy the same or similar service. Some premium features may not be available. SIM card sold separately. Speak with your current service provider for more details.
- No restrictions in Canada
|CANADIAN GADGET||Restocking Fees / Return Eligibility|
|Cell Phones, Smartphones & Wireless Devices||30 Days||0%||10%|
|Cell Phone Accessories||30 Days||0%||10%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.