Roborock E5 Mop Robot Vacuum and Mop, Self-Charging Robotic Vacuum Cleaner, 2500Pa Strong Suction, Wi-Fi Connected, APP Control, Works with Alexa, Ideal for Pet Hair, Carpets, Hard Floors (Black)

Model Number: E5 MOP
Web Code: 15735167

Roborock E5 Mop Robot Vacuum and Mop, Self-Charging Robotic Vacuum Cleaner, 2500Pa Strong Suction, Wi-Fi Connected, APP Control, Works with Alexa, Id

Overview

2 in 1 Vacuum and mop: Vacuum and mop simultaneously for a deeper clean, with a 180ml adjustable water tank that can be adjusted to fit different floors and cleaning needs.
$419.99

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.


Overview

2 in 1 Vacuum and mop: Vacuum and mop simultaneously for a deeper clean, with a 180ml adjustable water tank that can be adjusted to fit different floors and cleaning needs.

*OpticEye Navigation: Logical navigation powered by OpticEye motion tracking and dual gyroscopes clean your floors thoroughly and efficiently.

*Serious Cleaning Power: 2500 Pa of HyperForce suction power quickly lifts dirt from floors and carpets.

*SnapMop Simplicity: Quickly click in the SnapMop system with its large 180 ml water tank, with adjustable water flow, to give floors an extra layer of cleaning.

*App, Voice & Remote Control: Control every element of your robot wherever you are from the Roborock app. Start and stop cleanups and more with the power of your voice with Amazon Alexa support. Use the included MagBase remote control.

*Extra-Large 5200mAh Battery: 200 minutes of run time cleans most homes easily.

*Empty Less Often: A large 640ml dustbin stores more dust so that it can be emptied less often.

For technical support, please contact the Roborock Support Team:

Phone# 1-833-421-1915

Email: support@roborock.com

-Warranty-

This Limited Warranty applies to the products sold by Roborock Technology Co. Ltd ("Roborock"). Roborock's warranty obligations are to the original purchaser ("you") only.

NEW PRODUCTS Limited Warranty – Roborock Technology Co. Ltd warrants to you (the original purchaser), that the ROBOROCK product you purchased will be free from defects in materials and workmanship when used under normal conditions for one (1) year from the product purchase date.

This Limited Warranty only applies to FCC products officially sold in Canada.

Items can be returned within 30 days of receipt of shipment. In cases where the item is purchased from a third party, and the third party warranty & returns policy offers a more extended return period, the third party warranty takes precedence.

EXCLUSIONS This Limited Warranty does not cover defects or damages caused by (a) consumable parts, such as brushes, batteries, unless the consumable part has been damaged due to a defect in materials or workmanship in a non-consumable part of the Product(s); (b) normal wear and tear and cosmetic damage, including, but not limited to, scratches, dents, and broken plastic; (c) defects or damage caused by misuse; accidents (including, without limitation, collision, fire, and the liquid); neglect; abuse; unusual stress; modification; improper or unauthorized repair, installation, wiring, or testing; alterations not approved by us, improper repairs or service, or use of improper parts and accessories not supplied by us; (d) damage caused by operating the Product(s) outside the permitted or intended uses described by Roborock; (e) damage caused by use with non-Roborock products; (f) any non-Roborock products, even if packaged or sold with the Product(s); and (g) modifications of the Product(s) firmware or software by anyone other than Roborock. Roborock reserves the right to disable the Product(s) if Roborock suspects fraud or if Roborock determines that the Product(s) are counterfeit, stolen or lost in shipment. (h) misuse or failure to follow the operating instructions, and failure to perform recommended maintenance; or (i) use in any other manner than normal and expected use. (j) the serial number of the Product has been removed, erased, defaced, altered or is illegible in any way (as determined at our sole discretion) (k) This Limited Warranty does not apply to accessories and other consumable items, such as filters or brushes; (l) you are in breach of the terms of this limited warranty or your contract with us.

CUSTOMER SERVICE - Please contact Customer Service: support@roborock.com to determine your problem and the next steps. Roborock Technology Co. Ltd and its suppliers' entire liability and your exclusive remedy shall be, at our option, either (i) repair the Product; (ii) replace the Product with a new or refurbished Product (replacement Product being of an identical model or a functional equivalent); or (iii) provide to you a refund of the price you paid for the Product (excluding taxes and shipping costs). Any Products that are repaired or replaced under this Limited Warranty will have warranty coverage under this Limited Warranty for the longer of: (a) 90 days from the date of repair or replacement; or (b) the remaining original Warranty Period. Replacement parts used in the repair of the Products may be new, equivalent to new, or refurbished.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES - To the maximum extent permitted by applicable law, in no event shall Roborock Technology Co. Ltd or its suppliers be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use the ROBOROCK product, even if Roborock Technology Co. Ltd has been advised of the possibility of such damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Colour
Black
Wi-Fi Connectivity
Yes, 2.4Ghz support
Works with Google Assistant
Yes

Features

Battery Runtime
200 min
Colour Family
Black
Country of Origin
China

Dimensions

Width
35 cm
Height
9.05 cm
Depth
35 cm
Weight
3 kg

Warranty

Seller's Warranty - Parts
1 Year
Seller's Warranty - Labour
1 Year
  • *main unit *dust bin (inside of the device) *Washable filter (attached to the dust bin) *side brush (at the bottom of device) *Normal main brush (at the bottom of device) *main brush cover (at the bottom of device) *dock charger *power cable *user manual *water tank (with 2 filters) *mopping cloth (attached to water tank) * a pack of water tank filter (1pack,4pcs)*Remote Controller(with 2 batteries)*moistureproof mat

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

1

4

0

3

0

2

0

1

0

Reviewer Recommendation

0%

Of the 1 reviewer who responded, 0 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

Sort

  • Great product! The best for its price.
    Reviewed by Philou231 - November 24, 2021

    After waiting patiently, I was finally able to order one of the first Roborock E5 that arrived in Canada! I can confidently say that this robot vacuum does everything claimed by Roborock's website. Pros: -Intelligent path: It vacuums the whole surface, then traces the contours of the rooms with his little side brush, then contours all the "island" obstacles. It reverses when its wheels are turning but it's not moving (when stuck). It tries a few times then gives up and carry on. -It gently decelerates before hitting obstacles. -It increases vacuuming strength on carpets. -The vacuum itself is at least as strong as a normal vacuum cleaner, -The noise level/power is adjustable from "quiet enough to sleep in the other room with the door closed" (may not pick up the heaviest dust) to "normal vacuum cleaner noise". -The robot is able to go back to its charging base using close to the shortest path. -It has a mop (surprising for the price). -The app is easy to use. It is also fun to look at the map it layed out. -It is suprisingly amusing to use the remote control to walk this black turtle. -It can vacuum my 72m² floor (in 90 minutes) on a single charge (I think it is around 50% charge when done) Cons: -It doesn't see everything. If the object is too slim (roughly, less than a inch) or too low (roughly three inches), it may not decelarate. On contact, it will still stop and turn around because it is equipped with a "bumper detector" that protects the whole front. -The remote control has a fairly low range or needs to be pointed directly at it. -The wheels & suspension are a bit noisy when traversing over obstacles (like wooden separation between rooms) or when rolling over the gaps of ceramic floors. Untested: -I have not used the mop yet. -I have not tried the voice control.

    No, I would not recommend this to a friend.

    Helpful (3)

    Not helpful (0)

    Report
    Quality:
    Value:
    Ease of Use:

See helpful questions and answers from shoppers like you.

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • Alberta Remote
  • Manitoba Remote
  • Territories
  • Territories Remote

Returns can be made within 30 days of receiving your order.

Amazbuy Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 30 Days 0% 10% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.