Samsung Family Hub 36" 29 Cu. Ft. French Door Refrigerator (RF29A9771SR) - Stainless Steel

Less than one week old and the door front is dented by being hand opened, according to Samsung this is our fault and not covered by warranty. Our old whirlpool fridge (which has not left the kitchen yet) survived many years of being unopened unscathed. Ice maker is already jamming and shoots ice everywhere. The shelves are not adjustable and there is no meat/cheese drawer. Cleaning fingerprints every day and the old one only needed a weekly polish. Regretting this expensive purchase :(

We bought our Samsung 4 door Flex Family Hub refrigerator a few years ago. Our fridge is the version 2 model. I will say that the fridge runs well and we have had no issues there. It keeps a constant temperature and cools well. I also love the door alarm which has a pleasant melody when letting me know that I have not closed a door properly. I have looked up the weather and looked for online recipes on the Family Hub. Bixby whish is meant to be Samsung's version of Alexa is ok but I have Alexa and she is fine! I will however comment on the stainless steel and on the crisper drawers and their poor design. We have noticed what looks like something dripped on both the stainless steel fridge doors and ran down the doors. Both the bottom stainless doors are now permanently discoloured. I have tried to clean the staining off and have not been successful. I looked online for comments other consumers have posted and found some complaining about the same problem. I have found that some people have also complained about rust marks on their stainless that are permanent. I have never owned a fridge where the stainless steel became permanently marked up. Some of these consumers have contacted Samsung and Samsung has refused to help them stating that their warranty does not cover cosmetic damage. I'm sorry....really!!!!!!!!!!!!!!!!!! What a bunch of rip off artists!! There is also a class action lawsuit in the United States where consumers are complaining about faulty ice makers that leak and have caused extensive water damage to parts of their home. I am also totally frustrated with the design of the drawers. There is a lip inside all the drawers along the front of the drawer on the bottom edge of each drawer and debris and dirt get caught under the lip. The only way to clean it is to take the front panel off the drawer. I have tried to wash away the debris in the sink to remedy this problem but it is impossible to clean under that lip.To take the front off the drawer is not that simple and if you do not do it correctly you might damage the drawer. The designers of this fridge really anger me. Who is the world thought this was a good idea? Forgive me but monkeys could have designed a better drawer!! I will conclude by saying that the built in screen which is sort of like a big tablet and what Samsung calls the family hub is impressive however the apps are not that user friendly and I really don't use the hub all that much. It was a technologically impressive invention that ended up not impressing me. If I had realized this before I purchased this Samsung fridge I would have saved myself the aggravation and a whole lot of cash. I wish i wouldn't have been dazzled by the fridge at first sight and would have just bought a regular fridge. I should have remembered that fridges are made to keep things cold to preserve their shelf life. I feel I should have made a wiser decision and that using my cell or laptop would suffice. Why do I need a fridge with an oversized tablet who's apps don't really work all that well?