Samsung Galaxy Book Go 14" Laptop (Snapdragon 7c Gen 2/128GB eUFS/4GB RAM) - Open Box

Model Number: NP340XLA-KA1CA
Web Code: 15753559

Samsung Galaxy Book Go 14" Laptop - Open Box

Overview

This is a Geek Squad Certified Open Box Product. See below for more information.

Designed for excellent performance in a sleek and compact build, the Samsung Galaxy Book Go 14" laptop offers easy productivity while you are on-the-go. Powered by a Qualcomm Snapdragon CPU and 4GB of RAM, it offers smooth operation at maximum velocity. It also includes an HD screen, Wi-Fi, Bluetooth, and durable battery that lasts several hours.
$379.99
Sold and shipped by Best Buy

Available to ship


Geek Squad Protection Plan

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Overview

This is a Geek Squad Certified Open Box Product. See below for more information.

Designed for excellent performance in a sleek and compact build, the Samsung Galaxy Book Go 14" laptop offers easy productivity while you are on-the-go. Powered by a Qualcomm Snapdragon CPU and 4GB of RAM, it offers smooth operation at maximum velocity. It also includes an HD screen, Wi-Fi, Bluetooth, and durable battery that lasts several hours.

This Geek Squad Certified Open Box product:

  • Has been thoroughly tested and certified by a Geek Squad agent
  • Is in mint condition and verified to be cosmetically flawless
  • Includes a full warranty and all its original accessories
  • Qualifies for Best Buy's no-hassle return policy

Product Information:

  • Free Upgrade to Windows 11 when available (see below)
  • 2.55GHz QUALCOMM Snapdragon 7c octa-core Gen 2 processor with 4GB of LPDDR4 RAM wields ample computing power to handle all kinds of applications and tasks
  • 128GB solid state drive offers fast and reliable storage for photos, music, files, and more
  • 14-inch LED screen with 1920 x 1080 screen resolution produces crystal clear images in bright colours
  • Integrated 802.11ac Wi-Fi 5 and Bluetooth 5.1 for stable connectivity to wireless networks and quick pairing with compatible devices
  • 2-cell 41.1Wh 5480mAh Lithium Ion battery keeps the laptop running for up to 18 hours
  • Slim and shockproof construction is highly portable and resistant to minor falls
  • Fanless construction makes this device incredibly quiet and lightweight without compromising on processing power
  • Two USB Type-C ports, one USB 2.0 port, one headphone/mic combo jack, and microSD card reader for plugging in various input devices, secondary displays, and other peripherals
  • Pair as a second display to amp-up your display real estate and boost your productivity rate
  • Quick Share makes sharing media and files to Galaxy devices as easy as ever
  • Dolby Atmos digital audio output for high quality cinematic audio that makes your movies and music sound better
  • Integrated webcam has good video clarity for video chatting, video conferencing, shooting pictures/videos, and more
  • 180-degree hinge lets you lay the laptop down flat on a surface
  • Loaded with user-friendly software such as Screen Recorder, Samsung Gallery, Samsung Flow, Samsung Notes, Samsung Settings, Galaxy Book Smart Switch, and Quick Share, that offer a long list of user-friendly features
  • Preinstalled with a bilingual Windows 10 Home operating system that comes with faster operation and improved security
  • Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/en-ca/windows/windows-11-specifications

Display

Year of Original Release
2021
Screen Size
14.0 in
Native Screen Resolution
1920 x 1080
Touchscreen Display
No
Convertible/Hybrid Display
No
Other Display Features
FHD LED

Processor

Processor Type
Qualcomm Snapdragon 7c Gen 2
Processor Cores
8
Processor Speed
2.55 GHz
Processor Cache
2 MB

Storage & Memory

Hard Disk Drive Capacity
128 GB
Hard Drive Speed (Revolutions Per Minute)
Not Applicable
RAM Size
4 GB
RAM Type
LPDDR4x
Optical Drive
No

Graphics

Graphics Card
Qualcomm Adreno
Video Memory Configuration
Integrated
Dedicated Video Memory Size
0 MB
Wireless Display (WiDi) Capable
No
VR Ready
No

Inputs & Outputs

Card Reader
MicroSD Multi-media Card Reader
USB Ports
2 x USB Type-C; 1 x USB 2.0
Display Ports
2 x USB Type-C
Other Input or Output Ports
1 x Headphone out/Mic-in Combo
Digital Audio Output
Dolby Atmos
HDCP Compliant
No

Networking

Ethernet Port
No
Integrated Wi-Fi
802.11ac
Integrated Bluetooth
Bluetooth v5.1

Power

Approximate Battery Life
Up to 18 hours
Battery Type
5480 mAh Lithium Ion
Battery - Number of Cells
2
Battery - Capacity
41.1 Wh
ENERGY STAR Qualified
No

Software

Pre-loaded Operating System
Windows 10 Home
Operating System Language
Bilingual
Loaded Software
Screen Recorder; Samsung Gallery; Samsung Flow ;Samsung Notes; Samsung Settings; Galaxy Book Smart Switch; Quick Share;

Physical Features

Webcam
Yes
Keyboard Language
Bilingual
Backlit Keyboard
No
Colour
Silver
Dimensions (cm)
32.39 (W) x 22.48 (H) x 1.49 (D) cm
Dimensions (in)
12.75 (W) x 8.85 (H) x 0.59 (D) in
Weight (lbs)
3.04 lb

Warranty

Manufacturer's Warranty - Parts
1 Year
Manufacturer's Warranty - Labour
1 Year
  • Travel Adapter
  • Travel Adapter Cable
  • Quick Start Guide
  • Warranty Information

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

1

4

3

3

0

2

1

1

1

Reviewer Recommendation

50%

Of the 6 reviewers who responded, 3 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

Sort

  • Good laptop, terrible touchpad
    Reviewed by Subaru - December 13, 2021

    Samsung should ask Acer how to make a good touchpad. You will struggle to move the cursor around and it will either not move or it will open the menu bar without asking. Remember the early mouse with the actual ball inside. That's what moving the cursor around is like. I had to buy a mouse to go along with this computer because the touchpad is so frustrating. No complaints about anything else. The computer performs as advertised. You can do 99 things right, but the one thing you get wrong spoils the whole experience.

    No, I would not recommend this to a friend.

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  • Samsung Galaxy Book Go 14" review
    Reviewed by traffic - December 19, 2021

    This is a low end Samsung laptop. However, it has the usual Samsung quality. My laptop came with Windows 10 Home. I subsequently upgraded it to Windows 11. Under Windows 10 Home, some popular programs such as VLC or IrfanView would not install. I believe this is because the CPU on this laptop is not Intel or AMD. It is an ARM-64 Snapdragon CPU made by Qualcomm. However, the stripped down versions of these from Microsoft Store did install. Once I installed Windows 11, those apps installed OK from their respective download sites, i.e. not from Microsoft Store. Overall, a decent laptop for the price. My biggest disappointment was my network-capable Brother (DCP-7065DN) and Canon (MX920) not being recognized no matter what I tried. I think this is ARM-64 related too.

    Yes, I would recommend this to a friend.

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  • Disappointed
    Reviewed by JB - December 16, 2021

    As mentioned by a recent review the touchpad has a failure to function properly. Mine sticks continually when depressing thus makes screens keep rolling. This is my second unit (replacement) that has had the exact same issue. I will be returning this one and switching products. Like the other review a product can have overall great features but if you have an issue with one of the functions ( and this is a major operational function) the experience has been irrevocably tainted. Unfortunately I will have to give a low rating. I am perplexed though why Samsung did not identify this problem during their testing and quality inspections and had it corrected before these units were released in the field. I have other Samsung products which have served me well. It's Too Bad.

    No, I would not recommend this to a friend.

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  • Disappointed
    Reviewed by ED - January 1, 2022

    Right out of the box, the screen won't turn on even if the unit is on. I plugged in the charger and after the light turned green, I turned the unit on again. blue light on the side is on but screen is blank. Please check the unit before sending it to the customer.

    No, I would not recommend this to a friend.

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  • Reviewed by Nane - December 15, 2021

    Yes, I would recommend this to a friend.

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See helpful questions and answers from shoppers like you.

Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened