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Samsung Galaxy Buds In-Ear Sound Isolating Truly Wireless Headphones - Black - Refurbished

Model Number: SM-R170NZKAXAC
Web Code: 13797221

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**Refurbished product. Minimum 90-day warranty. See more information below.**Welcome to a world without wires. Samsung Galaxy Buds deliver clear calls, your favourite podcasts, and the music you love while keeping you aware of your surroundings when walking, working, or at the gym. Wireless charging and voice assistant capabilities make it easier than ever to stay connected without cords.
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**Refurbished product. Minimum 90-day warranty. See more information below.**Welcome to a world without wires. Samsung Galaxy Buds deliver clear calls, your favourite podcasts, and the music you love while keeping you aware of your surroundings when walking, working, or at the gym. Wireless charging and voice assistant capabilities make it easier than ever to stay connected without cords.

This is a Refurbished Product. It's been inspected to ensure proper functionality. It includes all original accessories and a minimum 90-day warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• A truly wireless wonder: Bluetooth 5.0-enabled earbuds offer a seamless wireless connection to your smartphone

• Expertly engineered audio: Tuned by AKG to deliver rich, crystal-clear audio, the Galaxy Buds feature an optimized driver and volume driver to produce substantial bass and a wider range of sound respectively

• Stay aware: Turn on Ambient Aware to control how much surrounding noise you want to let in

• In-ear microphone: Adaptive dual microphone built into the earbuds makes it easy to take calls and access your voice assistant on the go

• Water protection: Splash resistance IPX2 protection means these earbuds are perfect to wear during even your sweatiest workouts

• Compact and comfortable: Slim, ergonomic Galaxy Buds are designed for all-day wear

• Hours of power: Enjoy up to 6 hours of cordless freedom after a full charge, and up to 13 hours of play time with the included pocket-sized charging case

• Charge without wires: Enjoy wireless charging available from your smartphone1 or compatible wireless charger

1Available on select smartphone models

Headphone Style
In-Ear/Ear Bud
Primary Headset Usage
Music Playing
Band Style
Sports & Fitness Ear Clip
Sound Isolating
Noise Cancelling
Echo Reduction
Truly Wireless
Bluetooth 5.0
RF Wireless
NFC Ready
Wireless Talk Time
Up to 11h Talk Time with Case; Up to 13h Play Time with Case
Designed For Gaming
Designed for Sports
Designed for Kids
DJ Style
Professional Grade
Water/Sweat Resistant
Inline Volume Control
iPod/iPhone Control
Built-in Mic
Android Control
Fitness Tracking
Heart Rate Monitor
Step Tracking
Cord Length
Not Applicable
Plug Material
Not Applicable
Plug Size
Not Applicable
Plug Shape
Not Applicable
Ear Cushion Material
Power Source
58mAh Rechargable Lithium Ion Battery
Colour Family
  • Charging Case
  • USB Type-C Cable
  • Wingtips
  • Eartips
  • Quick Start Guide

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown











Reviewer Recommendation


Of the 8314 reviewers who responded, 7191 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Ease of Use:


  • Great fit, clear sound.
    Reviewed by Maissam - June 8, 2019

    I bought this coz yellow my favourite and it was canary, is elegant light yellow. I am happy with the product and till now feel satisfied. You can only increase the sound on your phone with the right earbud when the touchpad function for Volume up is selected. I tried two cheapest earbuds before one broke down and l return the other, becaus the sound quality is imp to my headache. So if you like it and feel you really want to much and you find yourself looking every night online to it and read reviews...my advice is just go and buy it. I hope my review helped because l read reviews a lot befor l buy online. Excuse my Eng:-)

    Review originally posted on Samsung Canada

    Yes, I would recommend this to a friend.

  • Excellent Bass and Perfect Loud Volume!
    Reviewed by Vishal - December 29, 2019

    Bought the Galaxy Buds on Boxing Day from Samsung online and was delivered the next day on my birthday. The volume is LOUD and the noise cancelling works perfectly. The Buds works impressively well with my Samsung Galaxy S10+, I have absolutely no complaints at all. So at first I was a bit lost, the sound seemed a bit flat and couldn't hear the bass as much as I wanted to. Thought it wasn't worth the money, however playing around I figured out some stuff. So if you like listening to music with excellent quality bass like I do, then this is what I did (works best on newer Samsung devices).. first thing to do is open the Galaxy Wearable app and go into Touchpad then choose which side you want volume up and volume down to be, when doing this you can then control the volume directly from the Buds. Next what I did was I changed the Equalizer within that same app to Bass Boost. Then go into Settings on your Samsung device then > Sounds and vibration > Sound quality and effects > Equalizer … from there choose custom and put the settings as I have on one of the pictures I have included. When doing all this make sure the Buds are in your ear and connected to your Samsung device, after you've done this you might need to turn Bluetooth off, wait for a minute or two and then turn it on again, it should then take effect. After I did all this I was totally impressed with the sound quality and the bass sounded powerful I felt like I was listening to music on a Over Ear Headphone. Then I was like, now it's worth the money.

    Review originally posted on Samsung Canada

    Yes, I would recommend this to a friend.

  • Accidentally ran over buds with Ford. still works.
    Reviewed by KimboSplice - November 20, 2019

    As you know I called customer service at 1.800.SAM.SUNG; I told them that I lost them and they helped me find em by connecting in the last place i remember having them. after many tries many places, i almost gave up but then as I'm leaving for work I check and the Galaxy Buds must've fell out of my car yesterday. 8..( Surprisingly, I put the one that wasnt obliterated in the charger with tire marks all over it surprised that it was still intact. IT CHARGED!! GREEN LIGHT! Then once I put it in my ear, I heard the sweet sound of BT connection and am super elated that one survived the weight of a 2000 Ford Expedition. Thanks Samsung, maybe you can send me an extra bud for being a such a good buddy!

    Review originally posted on Samsung US

    Yes, I would recommend this to a friend.

See helpful questions and answers from shoppers like you.

Seller offers free standard shipping on all orders

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered inside your home for local areas and product will be delivered outside for remote areas.
Recycling of your old item(s) is included in local delivery (not available for remote areas).
Assembly of the product is not included for local delivery (not available for remote areas).

Returns can be made within 30 days of receiving your order.

pointmobiles Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.