Samsung Galaxy Note 5 - 32GB Smartphone - Black Sapphire - Unlocked - Certified Pre-Owned (9/10)
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This Refurbished product:
• Has been inspected to ensure proper functionality.
• Includes all required accessories.
• Includes a minimum 90-day warranty.
• May have cosmetic imperfections, such as a scratch on the body of the product (but not on the screen). Any possible cosmetic imperfection won't affect the functionality of the product.
• May be eligible for return. See the Return Policy tab for return details.
• Operating System: Android 5.1.1 Lollipop, TouchWiz
• Display: 5.7-inch QHD (2560x1440, 518 ppi) Super AMOLED
• Processor: Exynos 7420 octa-core (2.1GHz quad + 1.5GHz quad)
• Storage: 32GB
• RAM: 4GB
• Rear Camera: 16MP, f/1.9, OIS, phase detection auto focus 4K video, slow motion video
• Front Camera: 5MP, f/1.9
• Network: LTE cat.9
• Connectivity: 802.11ac Wifi, 2.4/5GHz, Bluetooth v4.2 LE ANT+, NFC, Location (GPS, Glonass, Beidou), Sensors, Accelerometer, Proximity, RGB Light, Geo-magnetic, Gyro, Fingerprint, Barometer, Hall, HRM
• Charging: Micro USB 2.0, Adaptive Fast Charging, Qi wireless, Powermat wireless, fast wireless charging
• Battery: 3000 mAh (Non-removable)
• Dimensions: 153.2 x 76.1 x 7.6mm
• Weight: 171g
- Device and also includes aftermarket box with used cable and wall charger.
There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.
- Time travel back to the Note 5 release- April 18, 2019
I got my phone and other than it had no skin over the screen and the usb charge cable was dirty the phone looked brand new never used. It still had original Marshmallow Android v6. Took hours to do all the updates to make it current to Aug 2018 security update. So far everything appears to be working fine. The phone has Bell software on it but is easily deleted. These phones are fantastic and have nice big screens. I also own a S8 and this notev5 is plenty fast and I just love the big screen and great cell reception.
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- Superb!- March 24, 2019
Excellent phone in super excellent condition
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- No restrictions in Canada
|Canada cellular||Restocking Fees / Return Eligibility|
|Headphones and Earphones (all types)||30 Days||0%||Not Returnable|
|Cell Phones, Smartphones & Wireless Devices||30 Days||0%||15%|
|Cell Phone Accessories||30 Days||0%||15%|
|Computer Accessories||30 Days||0%||15%|
|Computers (Laptops & Desktops)||30 Days||0%||15%|
|Portable Storage Media & Hardware||30 Days||0%||Not Returnable|
|Tablets, iPads & eReaders||30 Days||0%||15%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.