Samsung Galaxy S10 128GB Smartphone - Prism Black - Unlocked - Open Box
Available online only
All Marketplace Refurbished Sellers have been carefully selected to meet the standard of Best Buy-qualified partners.
The Samsung Galaxy S10 with Super AMOLED Infinity Display offers an uninterrupted cinematic experience with a bezel-less screen. Ultrasonic Fingerprint ID provides vault-like in-screen security. The Epic Shot Camera with a full kit of pro lenses lets you capture the world as you see it. Wireless PowerShare lets you charge any Qi-compatible wireless-charge device.
• Cinematic display: Super AMOLED Infinity Display offers an uninterrupted cinematic experience with a bezel-less screen
• Expandable storage: Expandable storage allows you to get up to 512GB of extra space with a micro SD card (sold separately)
• Cutting-edge processor: The water-carbon cooling system maintains performance of the cutting-edge processor
• Professional grade camera: Professional grade, Epic Shot camera is built with a full kit of pro lenses including an ultra-wide lens that delivers a full field of vision so your photos leave nothing out
• Vault-like security: Ultrasonic Fingerprint ID offers vault-like security only you can unlock
• Intelligent battery: Intelligent 3,400mAh battery accesses your power by learning how and when you use your phone.
• Wireless PowerShare: Wireless PowerShare lets you charge any Qi-compatible wireless-charge device, including your Galaxy Buds, Galaxy Watch or even a friend’s phone
• Dust and water resistant: IP68 dust and water resistant, in up to 1.5m of water for 30 minutes
• 3D surround sound: Stereo speakers with Dolby Atmos enables 3D surround sound for a theatre-like experience
What's an "unlocked phone?"
Purchasing an unlocked handset gives you more handset options to choose from and more flexibility as to where you use it. Because an unlocked handset isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network. Simply place an activated SIM card in the handset and you'll enjoy the same or similar service. Some premium features may not be available. SIM card sold separately. Speak with your current service provider for more details.
- Samsung phone
- USB cable
- USB Power Adapter
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Of the 1 reviewer who responded, 0 would recommend this product.
- DEFECTIVE ITEM SOLD...NEVER BUY FROM THIS SELLER!- October 19, 2020
I ordered this same phone a month ago from this very seller and was completely disappointed and felt deceived as the product description was literally the opposite of what the actual product was in reality. The back body was duplicate without a unique IMEI NUMBER and the camera module didn't fit completely in the designated spot. Also, the front display of phone wasn't original with front camera slightly off its place. I request you guys to be extra cautious while ordering items from this seller and I wouldn't even recommend my friends and close ones to order anything from this seller. I am very upset with BEST BUY CANADA too, to provide such treacherous sellers a platform to sell their defective, faulty items and waste customers hard earned money. Once again, I request you guys to exercise extreme caution while dealing with such marketplace sellers and especially this one!No, I would not recommend this to a friend.Helpful (1)Not helpful (0)Report
See helpful questions and answers from shoppers like you.
Seller offers free standard shipping on all orders above $149 for Ground Regular Shipments.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- Nunavut Remote
Returns can be made within 30 days of receiving your order.
|Gadgets Source||Restocking Fees / Return Eligibility|
|Headphones and Earphones (all types)||30 Days||0%||10%||20%|
|Home Theatre Audio||30 Days||0%||10%||20%|
|Portable Audio||30 Days||0%||10%||20%|
|Cell Phones, Smartphones & Wireless Devices||30 Days||0%||10%||20%|
|Cell Phone Accessories||30 Days||0%||10%||20%|
|Tablets, iPads & eReaders||30 Days||0%||10%||20%|
|Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.)||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.