We’re here to get you what you need.
Shop online for pickup or delivery, or visit a store for a safe shopping and service experience.Learn more

Samsung Galaxy S10e 128GB Smartphone - Prism Black - Unlocked - Certified Refurbished

Model Number: SM-G970WZKAXAC
Web Code: 13645370

product image

Overview

READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Certified Refurbished: The product is refurbished to manufacturer standards by a R2 Certified Refurbisher or category-specific equivalent, multi-point inspection, full data purge, cosmetic condition is 9/10 or better, minimum 90-day Seller-backed warranty. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.
SAVE $877$322.38
SALE ends:


Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Certified Refurbished: The product is refurbished to manufacturer standards by a R2 Certified Refurbisher or category-specific equivalent, multi-point inspection, full data purge, cosmetic condition is 9/10 or better, minimum 90-day Seller-backed warranty. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.

All Marketplace Refurbished Sellers have been carefully selected to meet the standard of Best Buy-qualified partners.

.

The Samsung Galaxy S10e with Super AMOLED Infinity Display offers an uninterrupted cinematic experience with a bezel-less screen. The Epic Shot Camera with an ultra-wide lens delivers a full field of vision so your photos never leave anyone, or anything, out of the shot. Wireless PowerShare lets you charge any Qi-compatible wireless-charge device.

.

• Cinematic display: Super AMOLED Infinity Display offers an uninterrupted cinematic experience with a bezel-less screen

• Expandable storage: Expandable storage allows you to get up to 512GB of extra space with a micro SD card (sold separately)

• Cutting-edge processor: The water-carbon cooling system maintains performance of the cutting-edge processor

• Professional grade camera: Professional grade, Epic Shot camera features an ultra-wide lens that delivers a full field of vision so your photos leave nothing out

• Intelligent battery: Intelligent 3,100mAh battery intuitively taps into your power based on how you typically use your phone

• Wireless PowerShare: Wireless PowerShare lets you charge any Qi-compatible wireless-charge device, including your Galaxy Buds, Galaxy Watch or even a friend’s phone

• Dust and water resistant: IP68 dust and water resistant, in up to 1.5m of water for 30 minutes

• 3D surround sound: Stereo speakers with Dolby Atmos enables 3D surround sound for a theatre-like experience

.

.

What's an "unlocked phone?"

Purchasing an unlocked handset gives you more handset options to choose from and more flexibility as to where you use it. Because an unlocked handset isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network. Simply place an activated SIM card in the handset and you'll enjoy the same or similar service. Some premium features may not be available. SIM card sold separately. Speak with your current service provider for more details.

Phone Model
Galaxy S10e

Base Features

Wireless Carrier
Unlocked
Product Condition
Certified Refurbished
Bluetooth
Yes
Dual SIM Card
No
Storage
128 GB
CPU
2.84 GHz
RAM Size
6
Phone Operating System
Android
SIM Card
Nano SIM
Battery - Standby
3100
Battery - Talk Time
13 - 20 hours
Battery Type
3100 mAh

Connectivity

Supported Network/Bands
2G/3G/4G LTE
Wi-Fi
802.11AX; AX; 802.11ax; Wi-Fi 6
NFC
Yes
Mobile Pay
Yes
Wireless Charging
Yes
Cable Connection Type
USB Type-C
Headphone Jack
Yes
Other Connectivity
2G,3G,4G,4G+,Bluetooth,Dual-Band,GPRS,GPS,Lightning,NFC,Tri-Band,USB,Wi-Fi

Camera

Front-Facing Camera Resolution
10MP f/1.9
Rear Camera Resolution
16MP f/2.2 + 12MP f1.5
Front Video Capture Resolution
2160p@30fps, 1080p@30fps
Rear Video Capture Resolution
3840 x 2160 (4K)
Camera Flash
Yes

Display

Display Size
5.8 in
Display Resolution
2280 x 1080 FULL HD+

Sensors

Fingerprint Scanning
Yes
Other Sensors
Fingerprint, accelerometer, gyro, proximity, compass

Physical Features

Shock Protection
Shock-Resistant
Water Protection
Waterproof
Colour
Black
Dimensions (cm)
6.99 (W) x 14.22 (H) x 0.79 (D) cm
Dimensions (in)
2.75 (W) x 5.6 (H) x 0.31 (D) in
Weight
149.97 kg

Warranty

Seller's Warranty - Parts
90 Days
Seller's Warranty - Labour
90 Days
  • Samsung phone
  • 3rd party USB cable
  • 3rd party USB Power Adapter

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

0

4

0

3

0

2

0

1

1

Reviewer Recommendation

0%

Of the 1 reviewer who responded, 0 would recommend this product.

Sort

  • Wrong Specification
    Reviewed by Sieger - April 22, 2020

    I requested for a black product but received white. That being said, there is a slight crack on the camera side and the worst thing is that a wired headphone wouldn't work with the phone. The sound is so bad and had to buy a wireless headphone. This product was meant to be up to standard but what I got was so disappointing. Before I knew the whole fault, I already gave out my S8+ which is in fine condition. I am of the opinion that the seller did this on purpose considering how hard it will be to return product with Covid-19 pandemic out there. This will be the first and last refurbished product I will ever buy.

    No, I would not recommend this to a friend.

    Helpful (43)

    Not helpful (3)

    Report

See helpful questions and answers from shoppers like you.

Shipping Cost

Seller offers free standard shipping on all orders above $150 for Ground Regular Shipments

Seller offers free shipping on all orders above $200 for Ground Express Shipments

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 30 days of receiving your order.

CANADIAN GADGET Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 10% 10%
Cell Phone Accessories 30 Days 0% 10% 10%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.