Samsung Galaxy S10e 128GB Smartphone - Prism Black - Unlocked - Open Box

Model Number: SM-G970W
Web Code: 13645357

Samsung Galaxy S10e 128GB Smartphone - Prism Black - Unlocked - Open Box

Overview

READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Open Box: 10/10 condition product with manufacturer or seller warranty, only difference with Factory Fresh is open packaging; original accessories included except headphones. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Enjoy on orders from this seller.


Overview

READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Open Box: 10/10 condition product with manufacturer or seller warranty, only difference with Factory Fresh is open packaging; original accessories included except headphones. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.

All Marketplace Refurbished Sellers have been carefully selected to meet the standard of Best Buy-qualified partners.

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The Samsung Galaxy S10e with Super AMOLED Infinity Display offers an uninterrupted cinematic experience with a bezel-less screen. The Epic Shot Camera with an ultra-wide lens delivers a full field of vision so your photos never leave anyone, or anything, out of the shot. Wireless PowerShare lets you charge any Qi-compatible wireless-charge device.

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• Cinematic display: Super AMOLED Infinity Display offers an uninterrupted cinematic experience with a bezel-less screen

• Expandable storage: Expandable storage allows you to get up to 512GB of extra space with a micro SD card (sold separately)

• Cutting-edge processor: The water-carbon cooling system maintains performance of the cutting-edge processor

• Professional grade camera: Professional grade, Epic Shot camera features an ultra-wide lens that delivers a full field of vision so your photos leave nothing out

• Intelligent battery: Intelligent 3,100mAh battery intuitively taps into your power based on how you typically use your phone

• Wireless PowerShare: Wireless PowerShare lets you charge any Qi-compatible wireless-charge device, including your Galaxy Buds, Galaxy Watch or even a friend’s phone

• Dust and water resistant: IP68 dust and water resistant, in up to 1.5m of water for 30 minutes

• 3D surround sound: Stereo speakers with Dolby Atmos enables 3D surround sound for a theatre-like experience

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What's an "unlocked phone?"

Purchasing an unlocked handset gives you more handset options to choose from and more flexibility as to where you use it. Because an unlocked handset isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network. Simply place an activated SIM card in the handset and you'll enjoy the same or similar service. Some premium features may not be available. SIM card sold separately. Speak with your current service provider for more details.

Product Condition
Open Box
Phone Model
Galaxy S10e

Base Features

Wireless Carrier
Unlocked
Bluetooth
Yes
Dual SIM Card
No
Storage
128 GB
CPU
Octa-core Snapdragon 855
RAM Size
6 GB
Phone Operating System
Android
SIM Card
Nano SIM
Battery Type
Rechargable Lithium Ion

Connectivity

Supported Network/Bands
LTE Advanced
Wi-Fi
802.11AX; AX; 802.11ax; Wi-Fi 6
NFC
Yes
Mobile Pay
Yes
Wireless Charging
Yes
Cable Connection Type
USB Type-C
Headphone Jack
Yes

Camera

Front-Facing Camera Resolution
10MP f/1.9
Rear Camera Resolution
16MP f/2.2 + 12MP f1.5
Front Video Capture Resolution
2160p@30fps, 1080p@30fps
Rear Video Capture Resolution
3840 x 2160 (4K)
Camera Flash
Yes

Display

Display Size
5.8 in
Display Resolution
2280 x 1080 FULL HD+

Sensors

Fingerprint Scanning
Yes

Physical Features

Shock Protection
Shock-Resistant
Water Protection
Waterproof
Colour
Prism Black
Dimensions (cm)
6.99 (W) x 14.22 (H) x 0.79 (D) cm
Dimensions (in)
2.75 (W) x 5.6 (H) x 0.31 (D) in
  • Samsung phone
  • USB cable
  • USB Power Adapter

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

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5

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Reviewer Recommendation

85%

Of the 13 reviewers who responded, 11 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

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  • Buy the Galaxy S10e
    Reviewed by Dogman519 - August 3, 2021

    I started out with a brand new Galaxy S9 phone as time went on it started to have issues with ghost screens and battery drain after 3 plus years. I considered all my options for a new or reconditioned replacement. To my surprise the Galaxy S10e is a more superior phone and a slight bit smaller which is great as I keep it in my shirt pocket. This seller has really given me a beautiful phone with faster Ram speeds, more phone storage and the price is absolutely awesome. I very rarely offer reviews, but I'm am so happy with the price, fast delivery and the Galaxy S10e phone itself that this seller should be commended to keeping the costs down and offering a superior product.

    Yes, I would recommend this to a friend.

    Helpful (16)

    Not helpful (3)

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  • Happy with the purchase, as described
    Reviewed by Mike - July 28, 2021

    This phone purchase is to replace a Samsung S10+ that I dropped and cracked front screen. Phone arrived quicker than expected, no scratches and appeared unused. Charger included. Phone has been working all day with no issues. Very easy to transfer all data/account info/pics/phone logs/contacts/emails from the S10+ using the Samsung Switch app. Phone came from Gadget Source but I did not have any direct contact with them. Will look to use open box in the future and I can recommend.

    Yes, I would recommend this to a friend.

    Helpful (18)

    Not helpful (0)

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  • Great after-sales service.
    Reviewed by cdnrx1 - March 29, 2022

    As far as "Open Box" purchases go, this one was very good. Item was cosmetically perfect and performed as a new phone should. Shipment was quick and the item was well packaged. A few weeks in I did experience an issue. The seller responded quickly and resolved the problem to my complete satisfaction. I know that Best Buy has taken some flack for the less than stellar actions of some of their Marketplace sellers. Gadget Source is not in that group. In fact, they are what all Marketplace sellers should strive to be. They are fair, honest and go out of their way to make sure that things are done right. I will definitely purchase from them again and would recommend them to anyone I know.

    Yes, I would recommend this to a friend.

    Helpful (3)

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  • Notification sound problem
    Reviewed by Jamessi - August 20, 2021

    The phone is fine and good but since the update of May or June, you will hear the notification sound even when the phone is on silent or vibrate mode.

    No, I would not recommend this to a friend.

    Helpful (12)

    Not helpful (4)

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  • As expected
    Reviewed by Sportnewk - September 27, 2021

    Phone arrived within a week and seems basically new. No blemishes or signs of use

    Yes, I would recommend this to a friend.

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Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Sago Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 0%
Cell Phone Accessories 30 Days 0% 0%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.