Samsung Galaxy S20 5G 128GB Smartphone - Cosmic Gray - Unlocked - Open Box

Model Number: SM-G981WZAAXAC
Web Code: 14670399

Samsung Galaxy S20 5G 128GB Smartphone - Cosmic Gray - Unlocked - Open Box

Overview

This is a Refurbished product. A minimum 90-day warranty is included. See more information below. READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Open Box: Unused, 10/10 condition product with manufacturer or seller warranty, only difference with Factory Fresh is open packaging; original accessories included except headphones. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.
Open Box

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Enjoy on orders from this seller.


Overview

This is a Refurbished product. A minimum 90-day warranty is included. See more information below. READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Open Box: Unused, 10/10 condition product with manufacturer or seller warranty, only difference with Factory Fresh is open packaging; original accessories included except headphones. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.

This Refurbished product:

• Has been inspected to ensure proper functionality.

• Includes all required accessories.

• Includes a minimum 90-day warranty.

• May have cosmetic imperfections, such as a scratch on the body of the product (but not on the screen). Any possible cosmetic imperfection won't affect the functionality of the product.

• May be eligible for return. See the Return Policy tab for return details.

Experience smartphone bliss with the Samsung Galaxy S20. It has a 6.2" Dynamic AMOLED Infinity-O display for stunning imagery. Use the multiple rear cameras and 30X Space Zoom to take amazing photos. Plus, it has 5G compatibility for ultra-fast connections that let you stream all your favourite content like movies, music, and much more.

● 6.2" 3200 x 1440 Dynamic AMOLED Infinity-O screen for vivid imagery

● 128GB of storage built-in, expandable to 1TB, for storing all your images, video, and data

● Octa-core Snapdragon 865 CPU for efficient, fast multitasking

● 10MP f/2.2 front camera and 12MP f/2.2 Ultra Wide, 12MP f/1.8 Wide, 64MP f/2.0 Telephoto rear cameras to capture stunning photos and even make GIFs

● 30X Space Zoom lets you take close-ups for macro photography that truly stands out

● 8K video recording for breath-taking captures

● Fingerprint scanner for secure, easy logins

● 5G support for ultra-fast connectivity to watch videos, stream music, and much more

Product Condition
Open Box
Phone Model
Galaxy S20

Base Features

Wireless Carrier
Unlocked
Bluetooth
Bluetooth v5.0
Dual SIM Card
No
Storage
128 GB
Memory - Expansion
Yes - Up to 1TB
CPU
Octa-core Snapdragon 865
RAM Size
12 GB
Phone Operating System
Android 10.0
SIM Card
Nano SIM
Battery - Standby
10 Days
Battery - Talk Time
Up to 28 Hours (4G LTE)
Battery Type
Non-removable Lithium-Ion Battery

Connectivity

5G
Yes
4G
Yes
Supported Network/Bands
LTE 5G Enabled
Wi-Fi
802.11 a/b/g/n/ac/ax 2.4G+5GHz, HE80, MIMO, 1024-QAM
NFC
Yes
Mobile Pay
Yes
Wireless Charging
Yes
Cable Connection Type
USB Type-C
Headphone Jack
No
Other Connectivity
Wi-Fi 6; USB-C; NFC; Mobile Pay; Wireless Charging

Camera

Front-Facing Camera Resolution
10MP f/2.2
Rear Camera Resolution
12MP f/2.2 Ultra Wide, 12MP f/1.8 Wide, 64MP f/2.0 Telephoto
Front Video Capture Resolution
3840 x 2160 UHD
Rear Video Capture Resolution
8K
Camera Flash
Yes
Other Camera Features
30X Super Resolution Zoom; 3X Hybrid Optic Zoom; Single Take; Night Mode; Live focus

Display

Display Size
6.2 in
Display Resolution
3200 x 1440 (Quad HD+)
Display Type
Dynamic AMOLED 2X
Other Display Features
Infinity-O Dislplay

Sensors

Fingerprint Scanning
Yes
Depth-sensing
No
Other Sensors
Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer

Physical Features

Shock Protection
Shock-Resistant
Water Protection
Waterproof
Colour
Blue
Dimensions (cm)
6.91 (W) x 15.17 (H) x 0.79 (D) cm
Dimensions (in)
2.72 (W) x 5.97 (H) x 0.31 (D) in
Weight
0.16 kg
  • Samsung phone
  • USB cable
  • USB Power Adapter
Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Canada cellular Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Headphones and Earphones (all types) 30 Days 0% Not Returnable
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 15%
Cell Phone Accessories 30 Days 0% 15%
Computer Accessories 30 Days 0% 15%
Computers (Laptops & Desktops) 30 Days 0% 15%
Monitors 30 Days 0% 15%
Portable Storage Media & Hardware 30 Days 0% Not Returnable
Printers 30 Days 0% 15%
Tablets, iPads & eReaders 30 Days 0% 15%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.