Samsung HW-Q850A 5.1.2 Channel Dolby Atmos Sound Bar with Wireless Subwoofer - Open Box

Model Number: HW-Q850A/ZC
Web Code: 15923556

Samsung HW-Q850A 5.1.2 Channel Dolby Atmos Sound Bar with Wireless Subwoofer - Open Box

Overview

**Open Box product. Minimum 6-month warranty. See more information below.**Recreate the cinema theatre experience in your home with the Samsung HW-Q850A sound bar. Designed for a 5.1.2 type of sound, it features 5 channels, 1 subwoofer channel, and 2 up-firing channels with Dolby Atmos and DTS:X technologies for a full immersion. This sound bar is also equipped with built-in voice assistants, wireless connectivity, and more for an easy use.

Overview

**Open Box product. Minimum 6-month warranty. See more information below.**Recreate the cinema theatre experience in your home with the Samsung HW-Q850A sound bar. Designed for a 5.1.2 type of sound, it features 5 channels, 1 subwoofer channel, and 2 up-firing channels with Dolby Atmos and DTS:X technologies for a full immersion. This sound bar is also equipped with built-in voice assistants, wireless connectivity, and more for an easy use.

This is an Open Box Product. It's been inspected and is fully functional. It includes all original accessories and a minimum 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• 5 channels, 1 subwoofer channel, and 2 up-firing channels fill your whole room with a true 5.1.2 multi-dimension audio to make your home entertainment experience more immersive

• Dolby Atmos and DTS:X technologies lets you hear multi-layered 3D sound all around you which makes whatever you are watching feel as realistic as possible

• Wireless connectivity includes Bluetooth and Wi-Fi for connecting to a TV as well as Apple/Android devices

• Q-Symphony syncs the sound bar to your Samsung TV for producing high quality immersive sound (compatible only with select Samsung TVs)

• Hassle-free setup means syncing the soundbar with your TV wirelessly quickly and easily without any wires

• Tap Sound technology lets you stream the music playing on your phone to the sound bar with nothing but a simple tap

• SpaceFit Sound technology optimises the audio production to better match the surrounding space

• Soundbar analyses the sound signal and enhances the audibility of speech and dialogues to make them as clear and crisp as possible

• Active Voice Amplifer isolates and clarifies conversations and dialogues even when there is a background noise

• Adaptive Sound optimises the audio output based on each scene so that you can hear quiet conversations distinctly even on low volumes

• Built-in voice assistant Alexa allows you to play your favourite songs, control playback and volume, and performing other functions with voice commands

• One Remote Control lets key features like power and volume been directly controlled from the Samsung TV remote (compatible with select Samsung TVs)

• Game Mode Pro automatically turns on when connected to your Samsung TV so you can experience a deeper immersion while gaming (compatible with select Samsung TVs and gaming consoles)

• Samsung Acoustic Beam mixes the audio output so it seems to originate from exactly where the action is taking place on screen

• HDMI port with 4K Pass-Though enabled

• Compatible with Apple Airplay 2

• Compatible with almost all TVs and gaming consoles (sold separately)

Number Of Channels
5.1.2
HDMI Input
Yes
4K Pass-Through Enabled
Yes
Wireless
Yes
Bluetooth Connectivity
Yes
Works with Apple AirPlay
AirPlay 2
Dolby Atmos
Yes
DTS:X
Yes
Ecosystem
Samsung
Voice Assistant Built-In
Amazon Alexa
Works with Google Assistant
No
Works with Amazon Alexa
Yes
Colour
Black
Dialogue Enhancement
Yes
Width (Inches)
38.58 in
Height (Inches)
2.36 in
Depth (Inches)
4.53 in
Weight
3.6 kg
Width
98 cm
Height
6 cm
Depth
11.5 cm

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Shipping Charges
Free standard shipping on all orders over $35 (before taxes, fees, and promo codes).
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
PRO OB Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
For all products 30 Days 0% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.