Reviews

Samsung 30" 5.9 Cu. Ft. Convection 5-Element Smooth Top Electric Range - Stainless Steel


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  • Samsung stove
    by

    from Sault ste marie on August 16, 2019

    Love it. Best stove I've had so far. Even above gas !


  • Poor quality and terrible warranty
    by

    from Toronto on May 23, 2019

    Bought this range 5 months ago and last night the top glass piece cracked in 2 different places. No impact nor prior damage or signs... Called samsung and after very lengthy process the answer was: “Dear Samsung valued customer: We would like to inform you that your request has been extensively evaluated in regards to the case # ????? and at this point and time we’re truly sorry to inform you Samsung will not be able to accommodate any repair request for the product in concern. Decision was made due to the fact that the issue the unit is presenting is considered as physical damage and not covered under warranty. Note: Since a final decision has been made your case with us (Executive Customer Relations) have been closed. Please accept our most sincere apology for any inconvenient this may cause you. Best regards, Loren P. Executive Customer Relations | Samsung Electronics Canada”


  • Don't buy Sumsung!
    by

    from Edmonton, AB on August 29, 2018

    The worse decision I have ever made to buy samsung's range. If you really want to buy, make sure you look closely when it's delivered. Poor quality. Still in the process to deal with them.


  • Disappointed
    by

    from Edmonton, AB on August 15, 2018

    When you purchase this product, make sure to check if the oven door is able to close tightly when deliver to your house. I didn't check that part. Now I am involved in a long waiting process to get someone to fix that.


  • Poor quality of product
    by

    from Victoria, BC on August 14, 2018

    We purchased this oven from another retailer. The oven door would not close properly. After calling the service still was not fixed. It looks like a cheap made product. The top scratches easily. no matter how careful you are. Our old glass cook top was really scratch resistant and would not scratch after more than 10 years of every day gentle use and care


  • Good product
    by

    from Winnipeg, MB on August 7, 2017

    This range has served us well for almost 7 years now. All the features we were looking for in a kitchen range were there including the self-clean and steam clean feature. But some problems are slowly creeping in like the LCD display (some of the segments do not light anymore) and the heat control for the 2 big burners (unpredictable). If Samsung has designed this appliance to last for 7 years, well I would say it has served its purpose.