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Best Buy Showcase
Display curated artwork or your own photography on The Frame, a 4K UHD TV that looks like a framed piece of art.
A technological work of art
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Tell others about your experience with this product.
This tv was purchased as a gift for my for wife. She is extremely impressed with this technology. Prior to getting the Frame we had a normal flat screen mounted and when turned off it was just a black screen. Now with the Frame this spot is complete with the capability of being able having a picture in the place of a black screen. Way to go Samsung😃😃😃
The TV is great fun with our vacation and family pictures displayed when the TV is turned off. The picture quality is great. For the TV I would have given the rating a 5 star.
However, one of the big selling points, that you pay a premium for, is the "no gap" look of the picture frame. Here Best Buy falls apart. They sold me the concealment kit so all the wiring was out of sight
BUT when they did the installation the power cord from the TV is left wrapped around the "No Gap" mount so that the TV sticks out from the wall almost 1.5" at the top totally ruining The Frame effect.
Installers said nothing they could do about it and left.
Very disappointing, expected much better from Best Buy.
Numerous visits to the store and phone calls has so far has got me nowhere.
The picture on this is beautiful and the tv itself looks great
My wife did not like or want a tv in the living room but this option work great
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