Sercomm DM1000 DOCSIS 3.1 Cable Modem (VIDEOTRON TPIA)

Returns can be made within 30 days of receiving your order.

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

• Web ID (8-digit number) & product description
• Number of items to be returned
• Date you received your product
• Condition of product
• Condition of packaging
• Reason for return

All refunds will be processed within 4 Business Days.