WALBAS Direct Goods |
Restocking Fees / Return Eligibility |
Category |
Return Period |
Un-opened |
Opened |
Air Conditioners, Beverage & Blending (Coffee, Tea, Juicers, etc.), Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.), Cooking & Meal Prep, and Major Appliances, Car Electronics, Radar Detectors, Headphones and Earphones (all types), Home Theatre Audio, and Portable Audio, Camera & Camcorder Accessories, Camera Lenses and Flashes, Cameras & Camcorders (excluding Full-Frame Cameras), Drone Accessories, Drones, Full Frame Cameras, and Photo Film, Cell Phones, Smartphones & Wireless Devices, Cell Phone Accessories |
30 Days |
0% |
15% |
Baby, Juvenile & Maternity Products, Beauty, Grooming & Personal Products, Child Saftey (Gates, Car Seats, etc.), and Personal Care |
30 Days |
0% |
Not Returnable |
Blank Media (Digital Memory, Hard Drives, etc.), Computer Accessories, Computer Components, Computers (Laptops & Desktops), Monitors, Portable Storage Media and Hardware, Printers, Scanners & Fax, Tablets, iPads & eReaders |
30 Days |
0% |
Not Returnable |
Apparel (Clothing), Earrings, Fitness Equipment & Accessories, Food, Vitamins & Supplements, Jewelry (excluding Earrings), Luggage & Bags, Watches, Fragances, Sunglasses |
30 Days |
0% |
Not Returnable |
Bedding & Bath, Cleaning Supplies & Chemicals, Furniture & Décor, Kitchen & Dining, Mattresses, Outdoor Living, Pet Supplies |
30 Days |
0% |
Not Returnable |
Batteries, Home Office Furniture, Home Phones & Office Communication, Office Supplies, Office Supply Consumables (Ink, Toner, etc.), Printers, Scanners & Fax |
30 Days |
0% |
Not Returnable |
Smart Audio & Video, Smart Controls, Smart Energy & Water Management, Smart Lighting Control, Smart Monitoring & Sensors, Smart Secuirty & Access |
30 Days |
0% |
15% |
Hobby-grade R/C Vehicles, Sports & Recreation, Toys, Games & Collectibles |
30 Days |
0% |
15% |
3D Glasses, Home Theatre Accessories, Home Theatre Audio, Media, Cable & Streaming Devices, Portable DVD Players, Televisions |
30 Days |
0% |
15% |
CDs, Gaming Accessories, Gaming Consoles, Movies & TV Shows (DVD and Blu-ray), Gaming PCs, and Video Games |
30 Days |
0% |
Not Returnable |
Smartwatches, Activity & Fitness Trackers, Tracking Devices, Virtual Reality Accessories, Virtual Reality Headsets (Oculus Rift, PlayStations VR, etc.) |
30 Days |
0% |
15% |
Seasonal Holiday Goods, Safety Goods |
30 Days |
0% |
15% |
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
All refunds will be processed within 4 Business Days.