Reviews

Sony In-Ear Noise Cancelling Truly Wireless Headphones (WF-1000XM3) - Silver


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  • Terrible for phone calls; reasonable for music.
    by

    from Best Buy US on September 14, 2019

    Haven't been able to have a single full conversation on the phone using these earbuds. Have tried everything from trying on all the supplies earbud sizes; updated the software & firmware; across all types of situations - staying still in a quiet office to whilst commuting in public transport in New York City. Consistent feedback from those on the other side of the phone - starts off ok and then my voice is completely garbled a few minutes into the call. Tried all settings on the Sony Headphone app. I made an error in holding on to these for 17 days before I wanted to return them - and realized that Best Buy had a 15 day return policy on these. The Sony support website has absolutely nothing on it to help with the problem. Perhaps the worst money I have ever spent. Audio quality for listening to music and audiobooks is acceptable. Do not buy if you want to use these for phone calls.


  • no.1 noise cancelling in ears
    by

    from Best Buy US on September 13, 2019

    Used this in-ear headphone twice during long flights over 12 hours, the noise-canceling performance was FANTASTIC in a flight environment. Looked for a pair of noise-canceling and true wireless in-ear headphone and got what I wanted. The only thing is that the case is a little too big to carry around, so I still take my Airpods with me for everyday use.


  • Top tier
    by

    from Best Buy US on September 13, 2019

    I bought these after using beats headphones for a while. Much better sound, design, ear fit, and noise canceling. You only set these up once and then everyday use is automatic.


  • Amazing headphones
    by

    from Best Buy US on September 13, 2019

    Amazing headphones clear sound very stylish and the charging case is very solid


  • Great sound and quality
    by

    from Best Buy US on September 13, 2019

    Have AirPods also but these are just 10x better the sound is crystal and the customization with the app gives you the perfect sound you are looking for


  • Awesome sound quality
    by

    from Best Buy US on September 13, 2019

    Excellent sound quality! Noise cancelling works like a charm!


  • Great but with disappointing battery life.
    by

    from Best Buy US on September 6, 2019

    If you use any of the special features, like ANC, equalizer etc., they cut the battery life by at least one hour each. In contrast, I get the fully advertised five hours from my Jabra Elites with the equalizer turned on, while using the same feature on these buds cuts a full hour off their rated battery life. Also, one bud always runs out of battery at least 30 minutes before the other and it’s never the same bud. Disappointing.


  • Great sound, hard fit for me
    by

    from Best Buy US on September 6, 2019

    I have to admit, I have small ear canals. I have trouble with most in-air headphones. I couldn't even think of Apple earbuds - way to big. This set comes with about 8 different size tips. I watch videos and people just put them in and they stay. It takes me about 5 minutes and a lot of manipulation to get them in and have them stay in, even with the smallest tip. But once they're in, the sound and noise cancelling are phenomenal. I listen to mostly classical and jazz. Everything is crystal clear. I experimented with the different sound parameters, and for jazz I like the bass boost. For classical, depending on what I'm listening to, I choose. But any of the parameters are great.


  • Wow! Excellent NC earphones from Sony
    by

    from Best Buy US on September 6, 2019

    Superb sound, battery life and top notch NC technology, this is the best earphones for travel and every day use.


  • Great Sound- Inconsistent Syncing
    by

    from Best Buy US on September 6, 2019

    I’ve had several issues with syncing weekly. Never seems to be a great connection when using. Low, fuzzy volume. Frustrating! Very high priced for quality