Sony Over-Ear Noise Cancelling Headphones (WH1000XM3/B) - Black

  • Model #: WH1000XM3/B
  • Web Code: 12909349
  • Release Date: 08-30-2018
Other options:
Sold and shipped by: Best Buy
{{primarySeller.rating.rating.toFixed(1)}} seller rating, {{primarySeller.rating.count}} review(s)


Revel in your music with the Sony Over-Ear Bluetooth headphones. Noise-canceling technology and a 40mm liquid crystal polymer driver combine to bring you one of the best listening experiences you can have.

More Information

  • Over-ear design helps block out any noise that is not your music
  • Bluetooth technology allows you to rock out without keeping track of a wire
  • NFC ready so you can pair it with other NFC ready devices that have music you want to listen to
  • 40mm Liquid Crystal Polymer driver means that your music will have great sound quality
  • Proprietary HD noise canceling processor ensures that outside noise doesn't interfere with your music
  • Built-in Google voice assistant lets you easily skim your playlists for the perfect song
  • Control your music from your iPhone, iPod, or Android
  • SENSE ENGINE function tunes you in or out your music by pressing a button
  • Built-in mic and Google Assistant enables you to cue music just by pressing a button and asking
  • Folds neatly for easy transportation
  • 30-hour battery life keeps you listening to your music all day
  • Battery recharges to 5 hours of listening in 10 minutes so there is little waiting
  • Inline volume control jack makes lowering or raising volume convenient

What's in the Box?

  • Carriyng Case
  • Adaptor
  • Connection Cable
  • USB Cable
  • Warranty Card
  • Operating Insturctions
  • Reference Guide


  • Parts - 1 Year(s)

Geek Squad Protection

We fix it or replace it.

Choose the coverage that’s right for you when you click Add to Cart.

  • Headphone Style
  • Primary Headset Usage
    Music Playing
  • Band Style
  • Sound Isolating
  • Noise Cancelling
  • Echo Reduction
  • Truly Wireless
  • Wireless
  • Bluetooth
  • RF Wireless
  • NFC Ready
  • Wireless Talk Time
    24 h (NC ON); 30 h (NC OFF)
  • Wireless Standby Time
    30 h (NC ON), 200 h (NC OFF)
  • Charge Time
    3 h
  • Inline Volume Control
  • iPod/iPhone Control
  • Built-in Mic
  • Android Control
  • Voice Assistant Built-In
    Google Assistant
  • Works with Google Assistant
  • Fitness Tracking
  • Heart Rate Monitor
  • Folding
  • Step Tracking
  • Cord Length
    1.2 m
  • Plug Material
    Gold-plated L-shaped Stereo Mini Plug
  • Plug Shape
    Right Angled
  • Power Source
    DC3.7V: Built-in Lithium-ion Rechargeable Battery
  • Frequency Response
    2.4 GHz
  • Impedance
    47 Ohm (1kHz) (When Connecting via the Headphone Cable with the Unit Turned On), 16 ohm (1kHz) (When Connecting via the Headphone Cable with the Unit Turned Off)
  • Magnet Type
  • Sensitivity
    104.5 dB/mW (1 kHz) (When Connecting via the Headphone Cable with the Unit Turned On), 101 dB/mW (1 kHz) (When Connecting via the Headphone Cable with the Unit Turned Off)
  • Colour
  • Colour Family
  • What's in the Box
  • Warranty Parts
    1 Year(s)



Customer Reviews

4.8 / 5
Based on 342 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 97%

334 Reviews

Critical 2%

8 Reviews

Rate & Review this product

Tell others about your experience with this product.

Write a review

  • from Montréal, QC

Nice headphones

These are without a doubt the best headphones I have ever had. They sound great and they do have awesome bass! That being said I find that the pricetag is steep and is more or less justified. If you have too much money or a kidney to sell then go ahead, you'll love them! Be advised that if you live in a cold climate the touch sensors seem to be affected by cold weather. While walking outside in -15 degrees C music volume just drops and I only hear the surrounding sounds. I have to go indoors for a couple of minutes for the music to resume. Earcups could be a bit more spacious but if you don't have dumbo ears you should be fine. If you can deal with those issues the noise canceling is great, sound is awesome and battery life + charging times are phenomenal!

  • from Uxbridge, ON

Special Fulfillment Order when?

My father ordered these online and he had to call the Best Buy people because we still haven't gotten these headphones. Apparently they are coming in as a special fulfillment order which I have no idea what the special meaning is all I want to know is when are they coming in? These headphones are great and worth it if you really enjoy music and whatever else but the only thing not great is ordering them online from a best buy store while the employee orders them but somehow they never came in. I really hope I get them soon.

  • from Ottawa, ON

Looks pretty, but can't use it in winter

Once the temperature is below zero, somehow the headset mutes itself, the touch control stops to work..., this is a nightmare if live in Canada. If you can't use this headset in winter outside why bothering buying this. As it won't be conformable covering your whole ear in the hot sweating summer days... Comparing to Bose QC35, the sounds quality is a little better, but not as comfortable... Also, QC35 can pair 2 devices simultaneously, switching devices are much much easier, I chose this over QC35II when I lost my QC35, but now I'm regretting my choice, don't know why this product has this high rating, Haven't you guys experience the winter issues, which are complained all over the place on the internet.

  • from Kitchener, ON

Better than Bose QC35

I am reviewing these on behalf of my daughter who just got these a few days ago. I own the Bose QC35 and these sound so much better than the Bose! Noise cancelling is about the same, but the bass is much stronger, but doesnt take away from the mid and high range. The sound you get from the Sony is much richer than the Bose. As far as comfort goes, they both are very comfortable to wear for long periods of time. I dont think one has an advantage over the other in that regard. The Sony app is much more feature-rich than the Bose app as well. For the same price, I would say that Sony delivers more for your money, making it the better value over the Bose.

  • from Niagara Falls, ON

Superior Headphones in Nearly All Aspects

For: + Superior Active Noise-Cancelling + Outstanding Sound Performance (may require some tweaking) + Great Battery Life + Extremely Comfortable + Great Design + Very Fast Bluetooth Connectivity + Quick Charging (USB-C) Against: - Single Device Connectivity - Very Short USB-C Charging Cable - Minor Annoyances when connected to iMac - Sony Connect App is Useless For PC or Mac Users FOR: Superior Active Noise-Cancelling The Sony WH-1000XM3’s are by far the best noise-cancelling headphones I have ever used. They drown out a lot more noise the my Bose QC25’s ever did. Even without music or videos playing I noticed a great reduction in outside sound. Example my room is in the basement so I have a constant exhaust fan running which can be a bit loud, and it just sounds like white noise. While music or videos are playing I wasn’t even able to hear myself tapping somewhat loudly on my desk… let alone my fan. While wearing my Bose QC25’s my exhaust fan was a lot more noticeable when no music or videos where playing. The Sony WH-1000XM3’s are a power house when it comes to noise-cancelling. Outstanding Sound Performance Sony WH-1000XM3’s continue their amazingness with sound quality. Listening to music and watching videos feel like an absolute treat, I can hear things that I never heard while using the QC25’s. At very few points I found the bass would be a little to heavy, but it was easily fixed adjusting the volume. I found myself more engaged in whatever I was doing wearing these headphones. Great Battery Life I mainly use the WH-1000MX’s on my iMac so I am not using them all day, going back and forth. I am able to get about 3 days of usage before I need to fully charge them. Now that is more than the 30 hour charge Sony claims. Very impressed. Comfort After putting these on for the first time and after the first time I forgot they’re even on my head. They are extremely comfortable. Even wearing them for an hour or more I didn’t need to adjust them or take them off. Great Design Some may say that they look very basic.. but that’s what I like. I don’t need some flashily headphones. The touch controls are very simplistic too, sometimes they can be hit and miss but that’s few and far between in my usage. Fast Bluetooth Connectivity Bluetooth connectivity with the WH-1000MX’s is super fast. Never had to wait more than a few seconds to connect to either my iMac or Samsung Galaxy Note9. Quick Charging (USB-C) You can get a full charge with 2 hours or so (give or take a few moments) and a fifteen minute charge will give you five hours of battery life from “Low Battery” status. I also like how they charge via USB-C. AGAINST: Single Device Connectivity While this was a bit of a disappointment especially from a higher-end company and a somewhat steep price point, to only be able to connect to one device at a time. But as I said before the quick connectivity to bluetooth kind of makes up for it. Very Short USB-C Cable Included I don’t know why Sony would include such a short cable.. I guess so they can fit it inside the case. Sony stresses to only use it’s provided cable to charge the WH-1000MX3’s so using a longer cable is not a good option. So when you need to charge the headphones (depending on your charging method) you will need extension cord to plug in the wall charger. Also if you are choose to charge the WH-1000MX’s with a wall charger make sure it says 1.5V or more. I was lucky enough to have a Sony Handycam which uses an 1.5V wall charger. Some minor annoyances (on iMac) The first annoyance was when I first paired my headphones to my iMac (running Mac OS Mojave), I noticed the sound wasn’t very good. Everything sounded somewhat muffled, after doing a bit of research I figured out that the Bluetooth Active Codec must be set to aptX in order to get the best results, but it was set to SBC, luckily I was able to f

  • from Toronto, ON

Best on the market right now

These are simply amazing...they sound incredible, USB-C charging (finally), top notch ANC, and great app for Android to tweak settings and EQ. Best you can get as of today, lets see what Bose does next though. But until then I will rocking these for some time, and cannot recommend these enough.

  • from Calgary, AB

Bose just got their butt kicked

All the following is a direct comparison to Bose's superior QC35 II Noise-cancelling 110% Sound Quality: Lows 180% BAASSSS BRUH! Mids 95% Highs 100% Technologies: touch control is an 8/10 quick attention 2000/10 GENIUS! usb-c good on ya sony for paying 4 times more to please ur customers 10 mins of charging DOES give u 5 hours of play time, it's true! and 30 hours on a full charge!

  • from Edmonton, AB

Awesome Headphones

The sound is amazing and good quality Highly Recommended

  • from Toronto, ON

Be careful they have manufacturing defects

sony did not designed them that well and they have lose ends that when activating the noise cancelling features it sounds so loud its annoying.

  • from Surrey, BC

Great Headphones.

These headphones are expensive. If you are willing and able to spend the money, you won't regret your purchase!

  • from Surrey, BC

Great Headphones.

These headphones are expensive. If you are willing and able to spend the money, you won't regret your purchase!

  • from Burnaby, BC



  • from Waterloo, ON

Brand New and they Stopped working

Bought them today. Charged them up, connected them to my phone, used them for 10 minutes, updated the firmware and now they won't work. They won't even turn on even after trying to reset and initialize. Spent over an hour talking to Sony Tech support, no help. Oh and Best Buy doesn't take returns on headphones...

  • from Ottawa, ON

Amazing noise cancelling and great sound quality

Sound quality is excellent for bluetooth. Not quite as good as my Sennheiser HD600's with a quality amp, but very good. Have not tried LDAC yet, so the sound quality may get better with a better CODEC. Noise cancelling is unbelievable. Someone was standing right in front of me talking fairly loudly and I could not hear a thing.

1 Review(s) available in French
Show 4 More Reviews
US Customer Reviews

We've incorporated US Best Buy's customer reviews so you have access to as many reviews as possible to help with your purchasing decision.