Returns can be made within 14-30 days of receiving your order.
| Esource Parts |
Restocking Fees / Return Eligibility |
| Category |
Return Period |
Un-opened |
Opened/Unused |
Opened/Used |
| Laptops, Desktops, Tablets, Monitors & Printers |
14 Days |
0% |
10% |
20% |
| Blank Media, Computer Components, Portable Storage, Batteries, Office Supplies, Ink & Toner |
30 Days |
0% |
Not Returnable |
Not Returnable |
| Home Office Furniture |
30 Days |
0% |
Must be Unassembled |
Not Returnable |
| All other Computing & Home Office |
30 Days |
0% |
10% |
20% |
| Cameras & Camcorders |
30 Days |
0% |
10% |
20% |
| Camera Lens & Flash |
30 Days |
0% |
Not Returnable |
Not Returnable |
| All other Cameras & Accessories |
30 Days |
0% |
10% |
20% |
| Cell Phones |
15 Days |
0% |
10% |
20% |
| Cell Phone Accessories |
30 Days |
0% |
10% |
20% |
| All other products |
30 Days |
0% |
10% |
20% |
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your
Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days