Returns can be made within 30 days of receiving your order.
| Sleep Country Canada |
Restocking Fees / Return Eligibility |
| Category |
Return Period |
Un-opened |
Opened/Unused |
Opened/Used |
| Bedding & Bath |
30 Days |
0% |
Not Returnable |
Not Returnable |
| Furniture & Décor |
Not Returnable |
Not Returnable |
Not Returnable |
Not Returnable |
| Pet Supplies |
30 Days |
0% |
Not Returnable |
Not Returnable |
100 Night Mattress Comfort Guarantee: You have 100 nights, from the day that your mattress is delivered, to make sure it's just right for you. If not, you can exchange it for one of our 50+ other mattresses, hassle-free, at any of our Sleep Country Canada/Dormez-Vous? stores conveniently located across Canada. For a nominal fee, we’ll deliver your new selection right to your doorstep with our White Glove Delivery and take the other one back. So sleep tight, count those nights, and trust there’s a reason we’ve been providing Canadians with their best sleeps for over 25 years.
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.
