VTech DECT 6.0 Corded Accessory Deskset for CM18245 (CM18245) - Silver

Model Number: CM18245
Web Code: 11426287

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Overview

Fully featured and built for business, this VTech CM18245 accessory deskset is equipped with all the features any small office or home office needs. It features support for up to 4 telephone lines, a digital answering system with 180 minutes of shared recording time, a variety of call management options, and caller ID. Requires VTech CM18445 console to operate.
$129.99
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Overview

Fully featured and built for business, this VTech CM18245 accessory deskset is equipped with all the features any small office or home office needs. It features support for up to 4 telephone lines, a digital answering system with 180 minutes of shared recording time, a variety of call management options, and caller ID. Requires VTech CM18445 console to operate.
  • Expansion deskset requires the VTech CM18445 console to operate
  • Corded phone can accommodate 1 to 4 telephone lines, so you can field multiple incoming callers at once
  • DECT 6.0 digital transmission technology delivers excellent sound quality, security, and range
  • Digital answering system with up to 180 minutes of shared minutes digitally records incoming messages, outgoing announcements, and memos
  • Call management options include page, intercom, call transfer between stations, hold reminder tone, and voice message reminder tone
  • 100 name and number phonebook directory allows you to easily store and access your frequent contacts
  • Calling features include caller ID/call waiting (stores 50 calls), call privacy, mute, flash, call screening, call intercept, bilingual voice prompts in English or French, and a selection of ringtones
  • Answering system options include programmable greeting messages, time and date stamps on each voice message, and new voice message indicator
  • Other features include auto line selection, primary line setting, display dial, pre-dialing, and chain dialing
  • 2.5mm input lets you connect a corded headset for hands-free calling and multitasking
  • Easy to install and is wall-mountable (includes mounting bracket)
Number of Handsets
1
Handset Message Retrieval
Yes
Headset Included
No
Number of Lines
4
Battery Type
1 x Ni-MH
Frequency
DECT 6.0
Backlit LCD
Yes
Bluetooth
No
Headset Jack
Yes
Room Monitoring
No
Backlit or Glow Handset Keys
Yes
Caller ID Handset/Base
Base
Time/Day Stamp
Yes
Two Way Communication
Yes
Voice Prompted Operation
Yes
Keypad On Base
Yes
Answering Machine Built-In
No
Spare Battery
No
Multiple User Mailboxes
Yes
Speakerphone Handset/Base
Base
Speed Dial
Yes
Speed Dial Memory
Yes
Hold Button
Yes
Volume Control
Yes
Wall Mountable
Yes
Colour
Silver
Width
22.3 cm
Height
14.5 cm
Depth
22.8 cm
Weight
900 g

Warranty

Manufacturer's Warranty - Parts
1 Year
  • Console
  • Handset with Coiled Cord
  • Deskset Power Adapter
  • Backup Battery
  • Mounting Bracket
  • 2 Directory Cards
  • User Manual
  • Quick Start Guide

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Rating Breakdown

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Reviewer Recommendation

80%

Of the 10 reviewers who responded, 8 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

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  • Does the job and that's about it
    Verified BuyerReviewed by Goodie2vivs - March 4, 2017

    If you're in the market for a business phone but limited with phone outlets, DECT 6.0 technology is a lifesaver. Between this and the AT&T phones, I'd say VTech is better. PROs include ability to expand; decent speed dial/directory; voicemail; battery-operated; cordless handsets available. CONs sadly would be that you can only add up to 8 extensions (see the first item on the PRO list); to date, I have not found a wireless headset that works with the desksets; picking up a call that is already on hold needs to be done in a specific way or you end up tying up two lines (you get used to it over time.) I do like this phone system, but there are areas of improvement that I'm sure VTech has already made with a newer system. It does the job, and they're a pinch cheaper than the AT&T phones.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • System did not work with our four lines
    Verified BuyerReviewed by Nickname - August 9, 2020

    System did not work with our 4 line 2 plug setup in our small office. I tried splitters and plugging through numerous different ways but could not get it to work. Line access was affected when third phone plugged almost as if the system expected each phone to have its own line, even when registered to the deskset. Bewarw you only have 2 weeks from delivery to send back.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Best phone for a home office
    Verified BuyerReviewed by Deano - June 5, 2017

    This works great for home office needs. If you happen to have multiple lines it can cover that. What I used most are the speed dial numbers which let me program numbers into them. Very easy phone to use and the speakerphone has great sound!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.


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