WD My Cloud Home 2TB Personal Cloud

Model Number: WDBVXC0020HWT-NESN
Web Code: 11457691

WD My Cloud Home 2TB Personal Cloud

Overview

Save and back up all your digital content to one central hub -- WD's My Cloud Home. This network attached storage device plugs into your home router for automatic backup of content from your PCs, Macs, and smartphones. Import files from USB devices via the USB port, and access stored content through the My Cloud Home app.
$229.99
Sold and shipped by Best Buy

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Overview

Save and back up all your digital content to one central hub -- WD's My Cloud Home. This network attached storage device plugs into your home router for automatic backup of content from your PCs, Macs, and smartphones. Import files from USB devices via the USB port, and access stored content through the My Cloud Home app.
  • 2TB storage space offers ample room for files and multimedia
  • USB 3.0 interface delivers fast transfer rates and is backward compatible with USB 2.0
  • Plugs into your Wi-Fi router at home, allowing you to save all your digital content to a central place
  • Wirelessly back up and sync all your PC and Mac computers, as well as your cloud accounts
  • Automatically back up photos and videos from your smartphone
  • USB port lets you import files, photos, and videos from other devices such as flash drives and external hard drives
  • Access, upload, and share stored photos and videos through the My Cloud Home apps for mobile, desktop, and web, anywhere you have an internet connection

Compatibility

Internal or External
External
Diskless or Populated
Populated
PC/Mac Compatibility
PC and Mac

Performance

Capacity
2 TB

Features

Wireless
No
Number of Bays
1
Software Included
None
System Requirements
My Cloud Home Desktop App (64-bit Operating System Required): Windows 10, Windows 8.1/8.0 or Windows 7 Operating Systems; macOS Sierra (10.12), El Capitan (10.11), Yosemite (10.10) or Mavericks (10.9) Operating Systems; My Cloud Home Mobile App: IOS 9 and 10 Operating Systems, Android KitKat (4.4), Lollipop (5.x), Marshmallow (6.0) or Nougat (7.x) Operating Systems, Router and Internet Service Provider for Internet connection

Dimension

Dimensions (cm)
22.6 (W) x 20.0 (H) x 8.8 (D) cm
Dimensions (in)
8.9 (W) x 7.87 (H) x 3.46 (D) in

Warranty

Manufacturer's Warranty - Parts
2 Years
Manufacturer's Warranty - Labour
2 Years
  • Personal Cloud Storage
  • Ethernet Cable
  • AC Adapter
  • Quick Install Guide

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

172

4

52

3

31

2

23

1

30

Reviewer Recommendation

80%

Of the 286 reviewers who responded, 229 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

Sort

  • Make sure you have a second backup.
    Reviewed by Aricu - April 6, 2020

    These things are great but I have had one die and the other feels sick. You should be doing this regardless, but make sure you have a 100% backup of your cloud drive in case this one fails. The drive is solid and very convenience the problem is the firmware which can have a glitch when updating which would render the unit useless. I had to send me unit in to have the data recovered by a professional data recovery company. I don't think this is the best drive but a failure could happen with any drive so please have backups of your data. Also, since this thing died of me, and it cost $$$$ to recover data I will not recommend this unit to a friend.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Subpar Product
    Verified BuyerReviewed by ConsciousConsumer - February 7, 2018

    Don't bother with this product. It does not work with Arris router. The first time I called to get support, they didn't identify this issue immediately so I had to go through their exchange process and try it again the 2nd time. Their work around is to get a network switch, but by this time I've had it with the product. It wasted so much of my time and they had me jumping through hoops just to get a product that does not work. I bought this because I owned the older version of the mycloud. I'm not sure if they made / developed the newer version with low cost in mind, but whatever their reasons are...not worth the trouble.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.

  • Easy set-up but...
    Reviewed by svillanueva77 - September 18, 2017

    Loved how easy the setup was but the options to edit the settings was very limited. Also after reviewing the online manual I found that if I wanted to upgrade my hard Drive at a later time, I couldn't. Also I assumed that I could add a HD or mirror the drive with the USB port. I didn't find any information about creating a Raid 1 configuration through the USB port on the manual. It does what I need it to do which is create a cloud backup for my families cellular plan but why should I have to worry about the HD failing without a redundancy? If I missed something about the feature let me know cause I looked everywhere.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.


See helpful questions and answers from shoppers like you.

Product Category
Computer accessories
Return/Exchange Period
30 days
Condition
Opened