Reviews

WD My Cloud Home 8TB Personal Cloud


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  • Nice External Cloud Storage
    by

    from Best Buy US on August 13, 2019

    I love the Cloud Feature of this hard drive. I have stored all of my files on my 2TB laptop onto the cloud. Also I love being able to share files with my family & being able to backup Pictures & videos from my iPhone to the cloud. It’s easy to setup & use.


  • Not sure how to rate this
    by

    from Best Buy US on July 26, 2019

    I am really unsure how to rate this drive. I bought it solely to use as a NAS drive for Plex. Plex is one of the pre-installed applications that comes with this drive. For whatever reason, I could not get Plex to work properly. I spent a good deal of time over a period of four days with Western Digital support. The support representatives were quite helpful, but in the end, things were still not working. On a follow-up call to WD, I was told the drive was defective. I returned the drive to Best Buy and got a new one without hassle. It has been working perfectly for Plex since. However, the drive loses Wi-Fi connectivity even though it is plugged directly into my router. I have reset the drive a half dozen times over the past couple weeks. This is disheartening, and I hope it improves as it is probably too late to return the drive a second time. I would say that Western Digital support is helpful and friendly and I had no problem dealing with them.


  • Easy to use
    by

    from Best Buy US on July 8, 2019

    Very easy to install and use. Glad It was recommended to me. It’s just what I needed.


  • Good storage but must use internet to access.
    by

    from Best Buy US on July 5, 2019

    Great for storage however you have to go through the internet to access. You cannot go straight from computer to storage.


  • Pretty Sweet
    by

    from Best Buy US on June 7, 2019

    All my storage is now at my house and not on a cloud somewhere I have to pay for!


  • Decent but miss the older models
    by

    from Best Buy US on June 2, 2019

    It is fast, good amount of memory. I miss SSH though


  • Easy to set up and transfer files
    by

    from Best Buy US on May 17, 2019

    Was able to set up quickly and connect to my computer. Once I got logged in and filled out the info requested- easy to then transfer my files.


  • Better solutions exist
    by

    from Best Buy US on May 15, 2019

    Unfortunately this NAS device does not have a local web interface; you are required to use centralized cloud to manage it. Setup failed multiple times and didn't it didn't give a good impression of backing up my data.


  • WD My Cloud
    by

    from Best Buy US on May 11, 2019

    Very easy to set up and has plenty of storage. Good looking too.


  • A waste
    by

    from Best Buy US on May 3, 2019

    Stay away. Really miss the old straight forward drive interface on the old mycloud drives. This is a pain to use as a network storage drive for streaming. Have to use apps for streaming instead of having the DLNA streaming software built in. Can't map the drive as a network drive on your pc. have to use the web interface for file transfer. there are work arounds, but the old interface was so much better.