WD My Cloud Home Duo 16TB Network Attached Storage (WDBMUT0160JWT-NESN)

Model Number: WDBMUT0160JWT-NESN
Web Code: 11457686


Save and back up all your digital content to one central hub -- WD's My Cloud Home Duo. This dual-drive network attached storage device plugs into your home router for automatic backup of content from your PCs, Macs, and smartphones. Import files from USB devices via the USB port, and access stored content through the My Cloud Home app.
Sold and shipped by Best Buy
Available online
Reserve & Pick Up

This product is currently unavailable for Reserve & Pick Up at nearby stores.

  • 16TB storage space offers plenty of room for files and multimedia
  • USB 3.0 interface delivers fast transfer rates and is backward compatible with USB 2.0
  • Plugs into your Wi-Fi router at home, allowing you to save all your digital content to a central place
  • Duo is equipped with 2 hard drives set to Mirror Mode (RAID 1) to back up everything twice
  • Wirelessly back up and sync all your PC and Mac computers, as well as your cloud accounts
  • Automatically back up photos and videos from your smartphone
  • USB port lets you import files, photos, and videos from other devices such as flash drives and external hard drives
  • Access, upload, and share stored photos and videos through the My Cloud Home apps for mobile, desktop, and web, anywhere you have an internet connection
  • Includes 2 x 8TB drives (7.9TB usable capacity in default RAID 1)


Internal or External
Diskless or Populated
PC/Mac Compatibility
PC and Mac


16 TB


Number of Bays
Software Included
System Requirements
My Cloud Home Desktop App (64-bit Operating System Required): Windows 10, Windows 8.1/8.0 or Windows 7 Operating Systems; macOS Sierra (10.12), El Capitan (10.11), Yosemite (10.10) or Mavericks (10.9) Operating Systems; My Cloud Home Mobile App: IOS 9 and 10 Operating Systems, Android KitKat (4.4), Lollipop (5.x), Marshmallow (6.0) or Nougat (7.x) Operating Systems, Router and Internet Service Provider for Internet connection


Dimensions (cm)
28.2 (W) x 22.2 (H) x 15.6 (D) cm
Dimensions (in)
11.1 (W) x 8.74 (H) x 6.14 (D) in
  • Personal Cloud Storage
  • Ethernet Cable
  • AC Adapter
  • Quick Install Guide

  • Outstanding Ease of Use
    by jmtexas

    on November 17, 2019

    As someone who is not super tech savvy, the setup and merging of all files and devices couldn't have been made easier. Enough storage to future proof myself for the foreseeable future.

    Review originally posted on bestbuy.com

  • Do not waste your money or time
    by CantGetToMyFiles

    on October 16, 2019

    This device is not NAS and does not work with Mac OS Catalina. Western Digital has known for months about the Catalina and they still have not fixed their software. WD customer service is horrible. Do Not Waste Time Or Money.

    Review originally posted on bestbuy.com

  • Nice hardware, but...

    from Vancouver, BC on July 30, 2019

    While the concept of the My Cloud Home Duo is great for data security because of the RAID capability, I'm unimpressed with WD's software. They ask you to install WD Discovery, which then prompts you to install backup, security and drive utility apps. Turns out the backup, security and drive utility apps above are NOT supported on this drive according to WD's website. Might have been helpful for the WD software installation to note that before I wasted many hours diagnosing this.

See helpful questions and answers from shoppers like you.

Check our return policy and you'll find specific return information for your product and steps on how to return in-store or by mail.