WD My Cloud Home Duo 4TB Personal Cloud

Model Number: WDBMUT0040JWT-NESN
Web Code: 11457683


Save and back up all your digital content to one central hub -- WD's My Cloud Home Duo. This dual-drive network attached storage device plugs into your home router for automatic backup of content from your PCs, Macs, and smartphones. Import files from USB devices via the USB port, and access stored content through the My Cloud Home app.
SAVE $20$329.99
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  • 4TB storage space offers plenty of room for files and multimedia
  • USB 3.0 interface delivers fast transfer rates and is backward compatible with USB 2.0
  • Plugs into your Wi-Fi router at home, allowing you to save all your digital content to a central place
  • Duo is equipped with 2 hard drives set to Mirror Mode (RAID 1) to back up everything twice
  • Wirelessly back up and sync all your PC and Mac computers, as well as your cloud accounts
  • Automatically back up photos and videos from your smartphone
  • USB port lets you import files, photos, and videos from other devices such as flash drives and external hard drives
  • Access, upload, and share stored photos and videos through the My Cloud Home apps for mobile, desktop, and web, anywhere you have an internet connection
  • Includes 2 x 2TB drives (1.96TB usable capacity in default RAID 1)
Internal or External
Diskless or Populated
PC/Mac Compatibility
PC and Mac
4 TB
Number of Bays
Software Included
System Requirements
My Cloud Home Desktop App (64-bit Operating System Required): Windows 10, Windows 8.1/8.0 or Windows 7 Operating Systems; macOS Sierra (10.12), El Capitan (10.11), Yosemite (10.10) or Mavericks (10.9) Operating Systems; My Cloud Home Mobile App: IOS 9 and 10 Operating Systems, Android KitKat (4.4), Lollipop (5.x), Marshmallow (6.0) or Nougat (7.x) Operating Systems, Router And Internet Service Provider For Internet Connection


Dimensions (cm)
28.2 (W) x 22.2 (H) x 15.6 (D) cm
Dimensions (in)
11.1 (W) x 8.74 (H) x 6.14 (D) in
  • Personal Cloud Storage
  • Ethernet Cable
  • AC Adapter
  • Quick Install Guide

  • Lacks Advanced Features, but a solid NAS.
    by LSuarez

    on January 4, 2020

    The product is actually great and deserves 4 or 5 stars since it’s easy to set up and has cloud based features and a great entry level NAS. I purchased this product to replace a NAS that failed, so my 3 star rating is in part due to a comparison to other NAS’s and a lack of advanced features.

    Review originally posted on bestbuy.com

  • Amazing device
    by Krighton

    on November 23, 2019

    Backs up all my data and videos. I recommend this to anyone.

    Review originally posted on bestbuy.com

  • Too slow
    by John

    on August 12, 2019

    The write speed is painfully slow. Even moving files from one folder to another will result in non-responsive errors. I have an old LaCie raid that writes faster USB 3 to esata than the WD My Cloud does through ethernet. The big issue recently I was unable to access the device Saturday night. Sunday, I opened a ticket with WD figuring I needed to send it. This is what I got back from them Monday: Based on the information provided, I would like to inform you that the firmware update database migration process is occurring and please note that the firmware updates for the My Cloud Home device are provided Over The Air (OTA) when a new update is available and this process cannot be paused, stopped, halted or reversed. Please note that the migration process can take longer than "a few moments" and upwards of 5 or so days depending on the amount of content hosted on the My Cloud Home and the complexity of the directory structure. For more information please refer the link mentioned below: My Cloud Home "Device Is Migrating" Message in the Web and Mobile App https://support-en.wd.com/app/answers/detail/a_id/8025/kw/migration I checked it Wednesday and I was able to access. I don’t know why the write speed is still slow, combined with not being able to access it for up to five days, I can’t recommend it.

    Review originally posted on bestbuy.com

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