WD My Cloud EX2 Ultra 4TB Network Attached Storage (WDBVBZ0040JCH-NESN)


  • Difficult setup...still not working

    from Calgary, AB on April 14, 2019

    Setup from the start was difficult. After completion of setup steps, login does not work so can't access the unit by admin. Sign in with user account, Network can't find device name. Certificate error. I lack networking experience and doubt this will be usable for what it was intended. Seems to be only for IT experts. Very disappointing. I expected setup process to address certificate exchange and whatever else would be required.

  • These are 2 TB drives

    from Whitby, ON on February 26, 2019

    Ordered online and shipping was really fast. But the capacity of the drive is misleading. It contains 2 x 2 TB not 2 x 4 TB drives. They should change their description and literature to mention the actual size. Even the picture shows a 4 TB drive on one slot.

  • So Easy

    from Best Buy US on October 5, 2018

    This is very easy to install and very easy to use.

  • Junk Drive

    from Best Buy US on September 12, 2018

    Drive failed after 6 months. Replacement drive dead on arrival. 2nd replacement had one of two hard drives fail after 2 days. 3rd replacement on the way. Told getting my money back wasn't an option. Lesson learned: Don't buy WD!

  • Large Extra Storage

    from Best Buy US on August 24, 2018

    I bought this unit to suppliment some other extrenal units I have. It works well remotely when I am in the house on a tablet or another computer. I have a little trouble connecting remotely on another network because I have another unit already in My Cloud. Purchased just so I could have a larger storage space for the video work I do.Happy so far.

  • When it works is great

    from Best Buy US on July 29, 2018

    I enabled error notifications and I get many telling it is rebuilding the RAID. Meaning one HHdd keeps failing. If this continues it may have to go back.

  • so far, so perfect

    from Best Buy US on June 22, 2018

    Oh my. All my docs and pix from all computers in one beautiful huge terabyte universe.

  • Great value, easy to setup

    from Best Buy US on June 20, 2018

    This product is for my company file server. The set up was easy and it was up and running in no time. Lots of storage for our needs.

  • Works like we need it

    from Best Buy US on April 20, 2018

    It does exactly what I extended it to do. With the help of youtube

  • Good network storage device

    from Best Buy US on March 30, 2018

    Product was easy to install and works as advertised. Although it can backup USB drive/memory sticks by plugging them in directly to the device, it can't backup a pc over the network. WD does have a sync application that can/will mirror all pc's that you install the sync software on, this software runs 24/7 in the background. It works well but I would still like to have a standard backup solution from the pc over the network to the storage device.