Reviews

Zinus Contemporary Upholstered Platform Bed - Queen - Grey


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  • Same experience as HKN
    by

    from Scarborough, ON on March 1, 2019

    Ordered this bed and the item was already at the UPS location for processing. I get a notification that this package was being returned from their concord facility citing missing apartment information. My detached house would not have a missing apartment number. Called UPS and they said that nothing could be done. Followed up with an email complaining to Zinus, Best Buy and UPS and now their excuses have changed to package was damaged... which is it??? Since this has happened twice, I am convinced that Best Buy and UPS has no intention to ship this to a customer. Don't waste your time ordering this as you will be charged for the item and will not receive it, shame because the product has great reviews otherwise. Best Buy did issue a return but only after the fact that they received the "damaged" bed from UPS to their warehouse. The onus and liability of the product is on UPS, I should have received the return regardless and you can take up the damages and/or issues with UPS. Absolutely disappointed with Best Buy...


  • Absolute crap
    by

    from Mississauga, ON on October 2, 2018

    Best buy charged my credit card and I never got the bed form the best buy. When I call ups they said I have canceled the order and returned it to Best buy and when I call best buy they said they is noting much they can do about it. Best buy is simply wasted my time and money, because they think that they have no competitors in the market. I would never buy any thing from them again. they really don't respect their customers.when I call the best buy call center the guy didn't even tried anything to resolve the issue. just nothing but saying he cant do anything about it..so stupid..Don't buy you probably get cheated the same way from best buy. I wouldn't even give them 1 star.


  • Great product
    by

    from Port Coquitlam, BC on June 1, 2018

    Bought the king size bed. Very sturdy, easy to assemble. This is a really good product for such a great price.


  • Absolutely amazing
    by

    from Fergus, ON on April 7, 2018

    What an amazing bed. From the way it was packaged for shipping, to the ease of assembly, to the quality and sturdiness, this bed hits a home run in all areas. If you are bed shopping on a budget, you will be blown away by this bed. Must recommend, without a doubt.


  • good quality
    by

    from Nanaimo, BC on March 20, 2018

    easy to build, looks strong, nice color, good price, it has 3 extra screws, very generous company!


  • Easy to assemble
    by

    from Vancouver, BC on October 27, 2017

    Was very impressed with the construction of this bed and the simplicity to put it together. Liked the fabric.


  • A good buy
    by

    from Toronto, ON on September 21, 2017

    The bed arrived a day before the scheduled delivery time. It was easy to assemble as the instructions were clearly stated and easy to follow. The bed sturdy and so far I have to complain. Two of us had to put the bed together and it took about an hour to 2.


  • easy and comfy
    by

    from vancouver, BC on September 1, 2017

    Bed arrived earlier than scheduled, and I was able to put it together myself in under an hour without any difficulties. Everything comes packed in the headboard, so it's pretty heavy to move on your own. Supports the mattress as it should, and the texture of the slats is enough to keep the mattress from sliding around or the sheets from getting untucked. The frame feels sturdy the bed looks pretty good. Definitely better than other beds for the same price.