CTSMAR

(7)

CTSMAR is a Computer Refurbisher based in Markham, Ontario with over 12 years of extensive experience in the business. We aim to provide our customers with quality products at a great price and with exceptional customer service. All products are recycled off-leased corporate computers that have returned to Original Equipment Manufacturer specifications, with genuine licensed software included. Our comprehensive refurbishing process is as follows: 1. Initial inspection; 2. Replacement of parts as needed; 3. Rigorous testing; 4. Cleaning of the product; 5. Final inspection and packaging. Please contact us if you have any questions or concerns.

Shipping Charges
Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
CTSMAR Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Blank Media (Digital Memory, Hard Drives, etc.), Computer Accessories, Computer Components, Portable Storage Media & Hardware, Scanners & Fax 30 Days 0% 15%
Computers (Laptops & Desktops), Monitors, Printers, Tablets, iPads & eReaders 30 Days 0% 15%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days