Based on 966 ratings

RoastedCanuck is committed to providing each customer with the highest standard of customer service.

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Returns can be made within 30 days of receiving your order.

RoastedCanuck Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 3 days.

Seller Feedback

  • We have not received our order to date and we're a little frustrated. We would now like to cancel the order and receive a refund as this has not been a pleasant experience for us. If and when we eventually receive this order, we will not be accepting it and sending it back. We have received no communication to date from the seller.


    from Hamilton, ON on January 17, 2020

  • very poor service still have not got whole order been 3 weeks


    from Kelowna, BC on January 16, 2020

  • received it within 3 days. Product a simple plug n play. .Love its small size and quick response. Happy with my order


    from Vineland Station, ON on January 16, 2020