Based on 495 ratings

RoastedCanuck is committed to providing each customer with the highest standard of customer service.

Seller Shipping Policy

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Seller Return Policy

Returns can be made within 30 days of receiving your order.

RoastedCanuck Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 30 Days 0% 10% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 3 days.

Seller Feedback

  • I was sent the wrong product and have returned it using the prepaid UPS sticker sent to me. At this point I have not received the product I ordered and have had no communication with the company on when it might be shipped. Not completely happy.


    from Victoria B.C. on August 16, 2019

  • Never received item no response from Best Buy... still waiting for news


    from Montreal, QC on August 15, 2019

  • Sent a similar item with no explanation. On the other hand they did give me a refund.


    from Pelham, ON on August 15, 2019