Based on 734 ratings

RoastedCanuck is committed to providing each customer with the highest standard of customer service.

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Returns can be made within 30 days of receiving your order.

RoastedCanuck Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 3 days.

Seller Feedback

  • They sent the wrong items and they forced me to pay shipping to return what they mistakenly sent. Their customer service does not read the emails either. I basically paid them for nothing. I recommend shopping elsewhere.


    from Edmonton, AB on December 5, 2019

  • I am writing to ask where the product is that we had ordered quite along time ago. I have been given 2 numbers to try and look up my product. Neither seem to be working. 208965824 / 783851024 Can you please let me know where this product is, this was ordered over a month ago. Thank you.


    from Abbotsford, BC on December 5, 2019

  • Ordered the colour ink, got the black ink.


    from London, ON on December 5, 2019