Seller offers free standard shipping on all orders above $50 for Ground Regular Shipments
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to the following provinces/territories:
- Quebec Local
- Quebec Remote
- Territories Remote
Returns can be made within 30 days of receiving your order.
|MYCARRYINGCASE||Restocking Fees / Return Eligibility|
|All Products||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 3 Days
the item I ordered was coming from Hong Kong. I wish that was stated. I ignored a text from DHL because I usually don't get anything from them so I thought it was spam. DHL was charging me all the taxes for international shipping and import charges. They were also charging the seller at the same time. I contacted the seller and they responded immediately. I was refunded the money DHL charged, which was nice. Happened within 48 hours. The process is kind of unclear on website.
from Ottawa, ON on January 15, 2020